iGO4 Reviews 8,660

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 735 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding quotes significantly lower than competitors and even their previous year's premiums. The user experience is frequently highlighted as straightforward and easy, with many appreciating the simplicity of the online process and the clarity of information provided. Reviewers also commend the staff and customer service for being helpful, professional, and efficient in resolving queries and assisting with renewals. However, some customers also noted issues with unexpected additional charges or cancellation fees, which they found disproportionate. A few other people also felt that communication regarding policy details, especially concerning optional extras or specific car types like electric vehicles, could be clearer. There were also occasional reports of difficulties reaching customer service, with long wait times and disconnections, and some instances where incorrect information led to frustrating experiences.

What people talk about most

Price

Clients share positive opinions on price, often finding competitive quotes and reasonable premiums. Many... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service, finding it... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness, patience, and professionalism of... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... See more

Company replied

Rated 5 out of 5 stars

I'm an older man and I suffer from anxiety - But your company made things so easy for me and never asked me anything where I would after dig things out of my old drawer to justify certain questions --... See more

Company replied

Rated 5 out of 5 stars

A good experience so far. A reasonable premium and helpful staff I spoke to about resolving a descrepency which was showing on my policy. Hopefully in a years time the renewal premium will be such t... See more

Company replied

Rated 5 out of 5 stars

I have been driving for over 20 years & this is the first renewal quote that I have EVER received that has matched the cheapest quotes from the comparison sites!! It makes life so much easier if you c... See more

Company replied


Company details

  1. #152 of 170 best companies in Insurance broker
  2. #177 of 228 best companies in Insurance agency
  3. #107 of 139 best companies in Insurance company

About iGO4

Written by the company

Why Choose iGO4?

iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.

We search a range of providers to find our best deals for our customers.

iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”

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4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Efficient fast quote and documents

Efficient fast quote and documents

17 March 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback.

We're delighted to hear that you found our quote process efficient and fast. If you have any further questions or need assistance with your Igo4 insurance, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 4 out of 5 stars

Easy to find information

Easy to find information

17 March 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback.

We're delighted to hear that you found the information easy to find. We strive to make your experience as straightforward and helpful as possible.

If you have any further questions or need assistance with your Igo4 brand, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 4 out of 5 stars

Very efficient

They great and was able to complete quite quickly and complete the insurance

17 March 2026
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Reply from iGO4

Thank you for your kind feedback. We're delighted to hear that you found the process quick and efficient, and that we were able to complete your insurance to your satisfaction.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 3 out of 5 stars

Too expensive so ended up leaving and…

Too expensive so ended up leaving and going with another company.

10 March 2026
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Reply from iGO4

Thank you for your feedback. We're sorry to hear that you found our prices too expensive and decided to go with another company. At iGO4, we strive to offer competitive rates and excellent service, and we appreciate you considering us.

If there's anything we can do to assist you in the future, please don't hesitate to get in touch.

We hope to welcome you back to iGO4 in the future.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Excellent service oooooooosh

Excellent service oooooooosh

18 March 2026
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Reply from iGO4

Thank you so much for your fantastic feedback! We're delighted to hear you received excellent service. Your support means a lot to us at iGO4.

If there's anything else we can assist you with, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Great company fast and efficient easy…

Great company fast and efficient easy to operate with

10 March 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words! We're delighted to hear that you found us fast, efficient, and easy to work with.

If you need any further assistance or have any questions about your policy, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Over all I’m satisfied with the service👌⭐️

Over all I’m satisfied with the service

18 March 2026
iGO4 logo

Reply from iGO4

Thank you for sharing your feedback with us. We're glad to hear that you are overall satisfied with our service. If there’s anything more we can assist you with, please don’t hesitate to let us know.

Kind regards,

Michelle @ iGO4

Rated 3 out of 5 stars

igo4 I have no problem with

igo4 I have no problem with, however I cancelled my policy as i got a very confusing letter from premfina, who arrange the credit finance. when I read it I told them go f@ck themselves as it looked like I had to pay £1353.00 for a £550 policy. that was enough for me to cancel within 14 days cool off. Not interested in dealing with a company that cannot make things crystal clear. If I was IGO4 I would dump premfina pronto, they lost my business. The guy Jamie on the phone was great, a really nice guy and he understood completely. Premfina can do one...

18 March 2026
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Reply from iGO4

Thank you for sharing your experience. I'm sorry to hear about the confusion caused by PremFina’s communication and fully understand your frustration. It's great to hear that you were happy with iGO4 and that Jamie was able to assist you positively.

Your feedback regarding PremFina is very valuable, and I will ensure it is passed on to the relevant teams for consideration. If you have any further questions or need assistance with anything else, please don’t hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

I am very pleased.

17 March 2026
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Reply from iGO4

Thank you so much for your kind words. We’re delighted to hear that you are very pleased with our service. If you ever need any further assistance with your policy or anything else, please don’t hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Great experience seamless service…

Great experience seamless service throughout , would highly recommend.

17 March 2026
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Reply from iGO4

Thank you so much for your kind words and recommendation! We're delighted to hear that you had a great experience with us. If you ever need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

doing well &quick

15 March 2026
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Reply from iGO4

Thank you for your message. I'm glad to hear you were able to set up your policy. If there's anything you need assistance with regarding your policy, please feel free to let us know. I'm here to help!

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Provided cover I required

Provided cover I required at a good price

16 November 2025
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Reply from iGO4

Thank you for your feedback. We're delighted to hear that you found the cover you required at a good price. If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ iGO4

Rated 4 out of 5 stars

Excellent quote

Excellent quote, and we had made mistake on quote and it was rectified and notified

Can’t click 5th star

16 March 2026
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Reply from iGO4

Thank you for your kind words and for letting us know about the issue with the 5th star rating on Trustpilot. We're glad we could rectify the mistake on the quote promptly.

If you have any questions or need any support, please reach out to our team who will be happy to help.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

The process is easy and secure and only…

The process is easy and secure and only took a few minutes

13 March 2026
iGO4 logo

Reply from iGO4

Thank you for your feedback. We're delighted to hear that you found the process easy and secure, and that it only took a few minutes. At iGO4, we strive to make every step as smooth as possible for our customers. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Very good service 👏 👍🏾

Very good service 👏 👍🏾

12 March 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words! We're thrilled to hear you had a very good experience with our service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Good insurance and fare prices

Good insurance and fare prices

8 March 2026
iGO4 logo

Reply from iGO4

Thank you very much for your kind feedback regarding our insurance services and fair prices. We're delighted to hear that you are satisfied with your experience. Should you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 1 out of 5 stars

Too expensive.

Too expensive. Went elsewhere and got insurance a fraction of what this company charged me.

7 March 2026
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Reply from iGO4


Thank you for your feedback regarding your experience with us. We’re sorry to hear that you found our price higher than expected. We always aim to offer competitive rates and valuable coverage to our customers and regret this wasn't the case for you.

If you’d like to send us a private email with your policy number, full address and date of birth to Contact@igo4.com, we can look into this for you.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

IGO4 have been very competitive in…

IGO4 have been very competitive in price and I’m happy to continue to work with them.

6 March 2026
iGO4 logo

Reply from iGO4

Thank you for your kind words and for choosing IGO4. We're delighted to hear that our pricing has been competitive and that you are happy to continue working with us. Should you have any questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 4 out of 5 stars

Sending prompt reminders when insurance…I

Sending prompt reminders when insurance renewal is due.

5 March 2026
iGO4 logo

Reply from iGO4

Thank you for taking the time to provide your review. At iGO4, we aim to make the renewal process as smooth and straightforward as possible and we are happy to hear we achieved this in your case. If you have any questions or would like assistance with your renewal, please don't hesitate to get in touch.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Easy to renew and the best price for my…

Easy to renew and the best price for my car insurance, I had a couple of times where I needed to speak to someone and found this hassle free and friendly helpful staff

4 March 2026
iGO4 logo

Reply from iGO4

Thank you for your wonderful feedback!

We're delighted to hear that renewing your Igo4 car insurance with us was easy and that you found the best price. It's great to know that our team provided hassle-free and friendly support when you needed assistance.

If you ever need anything else, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

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