Very competitive price compared to renewal quote from previous insurer, just have to hope next years renewal is not hiked up as with most insurers. Easy to set up and go. Would like to see auto... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When I called to ask if a price match could be made re the insurance price, the chap (so sorry I cannot remember his name) was very friendly and helpful and advised that RAC doesn't do "price matching... See more
Company replied
Timely reminder that renewal was due. Renewal was easy. Slight increase in cost, a little more than in previous years which was a little disappointing as a long term customer, but the ease of renewa... See more
Company replied
1. Competitive price that reflects decades of safe driving and genuine no claims since 1979. Also, as my MoT mileage recordings prove, I do low annual mileage which I would be prepared to submit... See more
Company replied
Company details
- #157 of 175 best companies in Insurance broker
- #50 of 69 best companies in Car and Motor Insurance Agency
- #181 of 230 best companies in Insurance agency
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
18k reviews
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Car insurance
I received a quote, I found it a good quote and just left it to u ,my only issue was I only received the quote a couple of weeks before due and I had already looked for a new quote from elsewhere
16 July 2026
Every thing went through very easily…
Every thing went through very easily and the price was very competitive
15 July 2026
straight forward and price was right
16 July 2026
Great price on renewal of car insurance…
Great price on renewal of car insurance plus added breakdown for free on renewing.
15 July 2026
great and very helpful thank you
16 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I found it really easy to renew our…
I found it really easy to renew our insurance.they were polite and helpful.thank you
16 July 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
My renewal came through by email lower…
My renewal came through by email lower than last year so I clicked on renew.
21 July 2026
Everything was OK
16 July 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
We really appreciate your positive feedback. It’s great to hear you had a good experience with us.
It was good to get a timely reminder of…
It was good to get a timely reminder of my renewal date. And good that I didn’t have to do anything to renew. I feel it’s too expensive that’s why it’s 4 stars.
15 July 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Competitive price but clunky process
Price was competitive and communication, when it came, was clear.
However, the renewal quote only arrived 21 days before renewal was due which makes it difficult to capture alternative prices which tend to be best around 26 days before renewal. Also, once the “renewal pack” was issued online, it wasn’t possible to make amendments such as changing to auto renewal so I had to remember to log back on to pay.
15 July 2026
Reply from RAC Car Insurance
Hi,
Thanks for taking the time to share your feedback.
It's great to hear that you found our prices competitive and our communication clear.
We're really sorry about the timing of your renewal quote. We also understand how annoying it was not being able to adjust your auto renewal settings online. We'll pass your thoughts straight to our team so we can make improvements.
So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk.
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Leanne
The RAC do actually reward loyalty
The RAC do actually reward loyalty! This is the 3rd year in a row that i've remained with them, because not only were they cheaper than any other providers (on comparison sites) alot of extras are included at no extra cost.
They were also very easy to deal with when I was involved in a collision just over a year ago. A courtesy was delivered to the garage my car was being repaired at. I literally dropped my car off and jumped in the courtesy car. It was seamless.
However, I am still waiting for the outcome of the collision-hopefully it's deemed the other driver was at fault.
16 July 2026
Reply from RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
Excellent Service
Very helpful team member on the customer service line. My quote beat all of the other companies on a well known comparison website. Thank you.
14 July 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave such a lovely review. We’re glad you’ve had a good experience with us.
Reply from RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
After checking out comparison websites…
After checking out comparison websites and other companies I’ve used in the past I opted for RAC. The purchase of the policy was straightforward and a fair price. I’m pleased with my choice.
I also have MyRAC breakdown insurance through my bank.
18 July 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Really helpful
Really helpful, have asked for a paper copy to be sent to me. Hope this is on the way to me.
19 July 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Disappointed with the way I was dealt…
Disappointed with the way I was dealt with and insurance policy cancelled, such is life. Still managed to get a refund so not all is lost.
22 July 2026
Unprompted review
Reply from RAC Car Insurance
Hi Victoria,
Thanks for taking the time to share your feedback with us.
We're really sorry to hear that you were disappointed with how things were handled. While it's good to know you got your refund, we'd still love the chance to make this right.
So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk.
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Leanne
Comprehensive range of cover for a…
Comprehensive range of cover for a great price, was very happy with the quote for my renewal and has a great website with reminders cheap local petrol prices and special offers very happy with the service
2 June 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Good price
Very informative young lady eventually came up with very good price compared with what I had paid previously.
15 July 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
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