iGO4 Reviews 8,660

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 735 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding quotes significantly lower than competitors and even their previous year's premiums. The user experience is frequently highlighted as straightforward and easy, with many appreciating the simplicity of the online process and the clarity of information provided. Reviewers also commend the staff and customer service for being helpful, professional, and efficient in resolving queries and assisting with renewals. However, some customers also noted issues with unexpected additional charges or cancellation fees, which they found disproportionate. A few other people also felt that communication regarding policy details, especially concerning optional extras or specific car types like electric vehicles, could be clearer. There were also occasional reports of difficulties reaching customer service, with long wait times and disconnections, and some instances where incorrect information led to frustrating experiences.

What people talk about most

Price

Clients share positive opinions on price, often finding competitive quotes and reasonable premiums. Many... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service, finding it... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness, patience, and professionalism of... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... See more

Company replied

Rated 5 out of 5 stars

I'm an older man and I suffer from anxiety - But your company made things so easy for me and never asked me anything where I would after dig things out of my old drawer to justify certain questions --... See more

Company replied

Rated 5 out of 5 stars

A good experience so far. A reasonable premium and helpful staff I spoke to about resolving a descrepency which was showing on my policy. Hopefully in a years time the renewal premium will be such t... See more

Company replied

Rated 5 out of 5 stars

I have been driving for over 20 years & this is the first renewal quote that I have EVER received that has matched the cheapest quotes from the comparison sites!! It makes life so much easier if you c... See more

Company replied


Company details

  1. #152 of 170 best companies in Insurance broker
  2. #177 of 229 best companies in Insurance agency
  3. #107 of 139 best companies in Insurance company

About iGO4

Written by the company

Why Choose iGO4?

iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.

We search a range of providers to find our best deals for our customers.

iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”

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4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Excellent experience really easy and…

Excellent experience really easy and great value

20 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with us and found the process easy and great value. Your feedback means a lot to us.

If you need any further assistance with your policy or have any questions, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ IGO4

Rated 5 out of 5 stars

Excellent service.

20 January 2026
iGO4 logo

Reply from iGO4

Thank you very much for your kind words and for taking the time to share your positive experience. We're delighted to hear that you found our service excellent.

If there is anything else we can assist you with, please don't hesitate to get in touch.

Kind regards,

Kristy-Ann @ IGO4

Rated 5 out of 5 stars

Very simple and most importantly has…

Very simple and most importantly has saved me money.

21 January 2026
iGO4 logo

Reply from iGO4

Thank you for your feedback!

We're thrilled to hear that our service was simple and helped you save money. We always aim to make things easy and cost-effective for our customers.

If you need any further assistance with your Igo4 policy or have any questions, please don't hesitate to reach out.

Kind regards,

Hayley @iGO4

Rated 5 out of 5 stars

Great deal on car insurance

Very good price. Easy to set up. Recommend to anyone

19 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words and recommendation!

We're delighted to hear that you found the price very good and the setup easy. If you have any questions or need further assistance with your product, please don't hesitate to reach out.

Thanks again for choosing us!

Kind regards,

Hayley @iGO4

Rated 5 out of 5 stars

I am satisfied with Igo4 and very happy

I been look for insurance so I choose this igo4 because I satisfied

12 January 2026
iGO4 logo

Reply from iGO4

Thank you for choosing Igo4 for your insurance needs and for sharing your satisfaction with us.

We're delighted to hear that you are happy with your choice.

If you have any questions or need further assistance, please don't hesitate to get in touch.

Kind regards,

Hayley @iGO4

Rated 4 out of 5 stars

On line is not my strongest point but…

On line is not my strongest point but with family help I manage to get and pay for my car insurance. But, I had a query so managed to find a phone number and spoke to a very helpful young man who sorted my problem out strait away .Quickly and efficiently ,Well done sir and thank you.

16 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words and positive feedback!

I’m delighted to hear that our team member was able to assist you quickly and efficiently with your query. We’re always here to help, whether online or over the phone.

If you need any further assistance in the future, please don’t hesitate to get in touch.

Kind regards,

Hayley @iGO4

Rated 5 out of 5 stars

Great company, deffo recommend

Excellent easy experience to insure my Range Rover sports, Hassle free and great customer service.

20 January 2026
iGO4 logo

Reply from iGO4

Thank you for sharing your positive experience with us.

We're delighted to hear that insuring your vehicle was hassle-free and that our customer service met your expectations. Your satisfaction is very important to us.

If you need any further assistance or have questions in the future, please don't hesitate to reach out.

Kind regards,

Hayley @iGO4

Rated 5 out of 5 stars

You were easy to demy review al with and handled…

You were easy to deal with and handled my insurance professionally I am happy with the insurance

18 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words. We're delighted to hear that you found the process easy and professional. Your satisfaction with your policy means a lot to us. If you ever need any assistance in the future, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

IGO4 makes things easy.

IGO4 made the whole process so very simple, so simple even a digital illiterate person such as myself was able to complete the process. Thank you.

20 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind feedback. We're delighted to hear that the process was straightforward and easy to complete for you. At iGO4, we strive to make things as simple as possible for all our customers, and your words truly mean a lot to us.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Great service.

I rang to renew my car insurance and a member of the insurance team offered me a better price on my cover and it was dealt with quickly and efficiently.

12 January 2026
iGO4 logo

Reply from iGO4

Thank you for taking the time to share your positive experience with our insurance team.

We're delighted to hear that your renewal was handled quickly and efficiently and that you received a better price on your car insurance cover.

If you need any further assistance or have any questions about your Igo4 insurance, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

Good price

Good price, cheaper than last year. Good customer service.

16 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback. We're delighted to hear that you found our prices competitive and appreciated our customer service.

If you need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Kristy-Ann @ IGO4

Rated 4 out of 5 stars

Renewed automatically

Renewed automatically. Simple process

15 January 2026
iGO4 logo

Reply from iGO4

Thank you for sharing your feedback with us. We're pleased to hear that you found the renewal process simple and hassle-free.

If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Kristy-Ann @ IGO4

Rated 5 out of 5 stars

Ease of quote and reduction from last…

Ease of quote and reduction from last year

16 January 2026
iGO4 logo

Reply from iGO4

Thank you for your feedback regarding the ease of obtaining a quote and the reduction in your premium from last year.

We're delighted to hear that the process was straightforward and that you received a better rate. We strive to make insurance simple and affordable for our customers.

If you have any further questions or need assistance with your iGO4 policy, please don’t hesitate to reach out.

Kind regards,

Hayley @iGO4

Rated 5 out of 5 stars

Excellent company this is the second…

Excellent company this is the second year I have used IGO4 and my car insurance has reduced in price this year communication very good.
Insurance policy all on line.
Easy to speak to an advisor on the phone overall I'm very pleased.

11 January 2026
Unprompted review
iGO4 logo

Reply from iGO4

Thank you so much for your wonderful feedback!

We're delighted to hear that this is your second year with iGO4 and that your car insurance premium has reduced this year. It's great to know that our communication and online policy management have been convenient for you, and that you found it easy to speak with one of our advisors.

We truly appreciate your continued trust in us and look forward to supporting your insurance needs in the future.

Kind regards,

Hayley @iGO4

Rated 5 out of 5 stars

Found the process extremely easy

Found the process extremely easy, agents very helpful,and an overall good experience

14 January 2026
iGO4 logo

Reply from iGO4


Thank you for sharing your positive experience with us.

We're delighted to hear that you found the process easy and our agents helpful. Your feedback means a lot to us.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Hayley @iGO4

Rated 5 out of 5 stars

Easy to complete and pay for insurance…

Easy to complete and pay for insurance and great price. My renewal from my previous advisor was much more expensive amd I've got same cover with IGO4 for much cheaper. Documents emailed as soon as completed application

12 January 2026
iGO4 logo

Reply from iGO4

Thank you for your fantastic feedback!

We're delighted to hear that you found the process easy and that we could offer you great value with IGO4. It’s wonderful that you’re happy with your coverage and the promptness of receiving your documents.

If you have any questions or need assistance in the future, please don’t hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

excellent

excellent, fast service, very helpful staff

11 January 2026
iGO4 logo

Reply from iGO4

Thank you very much for your kind words!

We're delighted to hear that you found our service excellent and fast, and that our staff were helpful. Your satisfaction is our priority, and we truly appreciate you taking the time to share your experience on Trustpilot.

If you need any further assistance with your Igo4 brand products, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

Easy to use and go though everything

Easy to use and go though everything

10 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback!

We're delighted to hear that you found our service easy to use and straightforward. If there's anything else we can assist you with regarding your Igo4 insurance, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent

11 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words!

We're delighted to hear that you found our customer service excellent. We always aim to provide the best experience possible, and your feedback means a lot to us.

If you need any further assistance with your Igo4 policy or have any questions, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

My choice of all the possible offers…

My choice of all the possible offers made. Liked what I read. Let’s hope I did the right choice.

8 January 2026
iGO4 logo

Reply from iGO4

Thank you for choosing Igo4 and for sharing your thoughts with us.

We're delighted that you found the offers appealing and made a choice that suits you. Should you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure everything goes smoothly for you.

Kind regards

Chelsea @ Igo4 insurance

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