I called IT support today and spoke to Tom who resolved the issue promptly and efficiently. I have always had a great experience with iGPR. Whenever I email or call their support team issues are resol... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke with Tom, who was extremely helpful and made the whole process smooth and straightforward. Thank you, Tom, for your excellent support. IGPR is a fantastic service provider – very easy to use,... See more
We have iGPR and Managed service. Have had no complaints or issues with the Managed Service. The new Target Report within Managed Service is a time saver Any problems with the app itself, the iGPR t... See more
Using IGPR has helped massively with our workload and making sure paperwork is dealt with efficiently. The staff at IGPR are always happy to help with any IT issues or queries we come across. We are n... See more
Company details
Written by the company
We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.
Contact info
United Kingdom
- hello@igpr.co.uk
- www.igpr.co.uk
4.9
Excellent
149 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I have used IGPR over several NHS…
I have used IGPR over several NHS practices I have worked in, I find them extremely helpful, there at the end of the phone and just a jolly good service. I would recommend them. It sure beats taking up the GP time to review sars and insurance reports.
18 January 2026
Unprompted review
great service from Aga
great service from Aga, smooth and informative easy installation process
16 January 2026
Unprompted review
staff are always so helpful and…
staff are always so helpful and friendly. gets sorted instantly and dont usually have to wait too long
16 January 2026
Unprompted review
Friendly and helpful staff
Always find the staff at iGPR extremely helpful and solve any issue quickly. The software is great for producing and redacting medical reports.
16 January 2026
Unprompted review
Always helpful and knowledgable.
Always helpful and knowledgable.
Every member of staff I have spoken to has been friendly and helpful.
16 January 2026
Unprompted review
Remote Installation of iGPR Software
Remote Installation of iGPR Software
I work in a GP Surgery and Aga was my remote technician helping me install in iGPR on my system.
She was very patient, helpful and efficient. Really excellent service, thank you Aga & iGPR
16 January 2026
Unprompted review
Thank you TOM !!!
Really prompt and courteous response to my query, Tom is so patient and has dealt with issues previously.
16 January 2026
Unprompted review
Great customer service.
Our GP surgery has been using this provider for a short period of time but they have eased our work load and made completing insurance reports and subject access requests so much easier.
Any support and queries are resolved efficiently by the great customer service team especially Tom.
27 May 2025
Unprompted review
Awful, incompetent and potentially dangerous
If you have medical insurance and you have to ask for a history of issues and your GP Practise uses this awful company BEWARE.
They 'work' with my GPs in West Sussex to 'save them money' by providing summaries of medical reports relating to private medical claims.
Really ...?! Thank God I had a chance to review the incompetent review IGPR wanted to sent to my insurance company WPA.
When asked by WPA to report issues relating to an arthritic knee back to 2019 this company cut and pasted my medical record back to 2010 and included some really personal and unrelated information.
I complained to the GP surgery and was able to block the report.
Second time IGPR deleted vital parts of the information so WPA refused my knee operation privately in the UK.
This isn't a 'bad blood' situation but honestly if IGPR get hold of your GP practise and get hold of your records, read every single line intensively or you will be refused cover, as I have been.
5 March 2025
Unprompted review
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