I Love Fancy Dress Reviews 

237
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Melanie was very helpful and she was always quick to respond to any questions I had, which made it a pleasure to make my purchase. I cannot fault the level of service and would certainly look at usi... See more

Rated 5 out of 5 stars

Having had a problem caused entirely by the delivery company (i.e. not I Love Fancy Dress) the customer service support in getting the issue resolved was impressive. I got helpful responses to both a... See more

Rated 5 out of 5 stars

These guys are real life savers! I got let down by another company & these guys went above & beyond especially Melanie. I hadn’t realised that due to covid they only did click & collect from their s... See more

Rated 5 out of 5 stars

They were so good dispatched on time and good communication. Royal mail messed up so didn't get item in time (totally royal mail fault) but ilovefancydress helped me right away and was so apologetic... See more

Company details

  1. Costume shop

Information provided by various external sources

We aim to provide quality and affordable costumes for all, and are happy to rectify any problems - so if you do have any issues please contact us first before leaving a review!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(237)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect…

Needed help to get my kid’s Halloween costumes for a school disco the staff were very helpful and prices are good too

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Good trader

Good price
Quality product
Good communication
Prompt delivery

A good trader and I would recommend them

18 October 2023
Unprompted review
Rated 5 out of 5 stars

What a lovely company help me when I…

What a lovely company help me when I needed a fancy dress costume for my boy I hadn't done the click and collect as didn't no but the lady behind the counter help me and costume was brought with ease but what was nice is I actually brought the wrong size and they where happy for me to bring back and swap no questions ask would definitely recommend to friends and family thank you

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Care

Excellent customer service - and quality of the fancy dress has always been excellent. The staff are always so friendly and quick to help with any queries.

24 September 2023
Unprompted review
Rated 5 out of 5 stars

Professional

Very professional, friendly, experienced and patient team. Provided us with reassurance on a very short time scale overseas order. Highly recommended.

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Fab products!! Great Service!!

I received a fab service from I Love Fancy Dress! The whole process was quick and convenient the ladies in the office were very helpful! My daughter is over the moon with her outfit!

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Having initially made a mistake with my order, my email was acted on extremely quickly and efficiently by Donna and Melanie. A fantastic service.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful customer support!

Melanie was a wonderful listener and quickly resolved my issue about my missing package. I appreciate all your customer support and I will recommend your company to others.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

HATS OFF TO YOU..

Everything was great from start to finish, but to top it off was the next day delivery. The staff even mentioned their daily discount, which many companies do not. The hats were a huge success at the music festival..! THANK YOU

6 July 2023
Unprompted review

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