Never used this car wash before - so hadn’t got a clue. Could have had some more information displayed, but I worked out what I was doing and the attendant was brilliant.
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Review summary
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8 out of 10 times the car is clean but more importantly it’s how customer service handle the 2 other times. I have had a good experience with the latter
Easy process of getting the car washed after loading the app on my iPhone and buying a particular wash for the car. The attendant was polite and helpful.
Company replied
Great job by the machines, unfortunately there is a vile smell of stagnant water everytime i go through the car wash, even with all vents turned off in the car, the smell still comes through, the whol... See more
Company replied
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
32k reviews
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Didn't really clean well at all
Didn't really clean well at all, had loads of marks still on the car
2 August 2026
Was a good car wash
31 July 2026
Not great
Not a good job. Wheels were still dirty and the foam wasn't rinsed off the car - still had foam coming down the front screen and rear window on the journey home. For £15, which is more than a hand wash usually costs, I expected a better job.
31 July 2026
Lovely clean car in minutes
Paid via the app and everything was smooth and a lovely clean car
27 July 2026
Smooth and car very clean
31 July 2026
Barely acknowledged me
Barely acknowledged me. Didn't speak at all, only motioned for the vehicle to move.
Very poor.
2 August 2026
Always use here to wash my car.
Always use here to wash my car.
Used the quick pay which was really straighr forward and easy to use
The man that was on the morning i was in, he was lovely friendly and he always does the job right hes goes tgat little bit extra when cleaning the outside of the car so thanks so much to him, always asks how you are, hope you have a lovely day which is lovely as some people cab be rude.
31 July 2026
Good machine cleaning service
Good machine cleaning service, the staff could be a little more friendly and understanding of a novice user of the system. Overall though the best car washing service and system in the area.
1 August 2026
Staff seems alittle lack luster
Staff seems alittle lack luster. Not really concentrating on what they are doing. No alloy wheel bath even though its included.
2 August 2026
Cheap, quick and easy
Very quick, cheap and helpful attendant when visiting. For less than a fiver the car looks fantastic and clean
30 July 2026
Paid a visit to upgrade my normal wash…
Paid a visit to upgrade my normal wash as there was a £5 for any wash offer.
Staff member was working alone so there was a slight delay.
He was very thorough and polite and did a good job.
2 August 2026
Very good efficient service for a very…
Very good efficient service for a very fair price.
2 August 2026
Love the shine on the car
Love the shine on the car, wheels perfect, just a long wait today as we paid on Thursday after an hours wait and the machine broke down. So we paid on the 30th of July and had the car cleaned on the 3 August
3 August 2026
Go for thr Cheap one
Unfortunately, the service did not match the price point. Ar the end the vehicle, not dried properly, leaving clear water marks and residue particularly on the windows and silver trim work. Given that this is your most expensive service.
Perfectly work of you need some quick and less detailed.
2 August 2026
Great clean and service with a friendly…
Great clean and service with a friendly and professional experience.
28 July 2026
I paid for the £14 service and got…
I paid for the £14 service and got diamond. The car was not clean when I left, still dead flies on the front and windscreen. Staff did not use the brush here. Everyone was getting pushed through quickly so attention to detail was missed
2 August 2026
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