Good experience, it was my first time using the company. There was plenty of signage and info on what to do and the staff member there explained what I needed to do as well. Over all a good experience... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The staff is helpful, and the automated wash is so quick. Sometimes you will get the odd issue with the app not updating straight away but other than that all pretty straightforward
Company replied
The extra cleaning was done but a bit effort time would have cleaned just a bit better. Perhaps I will go back to all automatic car wash and do the extra cleaning myself.
Company replied
Good value car wash Not the best as best as it missed bits, but that is too be expected with the limited automation and brushed etc.however, given the limited spec it did a decent job of getting the... See more
Company replied
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went to redeem the code which would…
Went to redeem the code which would give me a wash for 5£ but at the site the code never showed up
Why run a promo If you can't make it run
Did the was anyways since I was already in the queue but feel cheated
15 August 2026
Always good results
15 August 2026
my car came out the car wash dirtier…
my car came out the car wash dirtier than when it went in, The water absolutely stank whilst washing it. i had to take it to be cleaned manually at another garage
17 August 2026
Horrific
Horrific. The man working there was an abysmal man, with a very aggressive demeanour.
Horrendous experience
17 August 2026
Excellent finish
My car was absolutely filthy but came out looking brand new! Will definitely be using again.
17 August 2026
Was a bit busy but my car is lovely and…
Was a bit busy but my car is lovely and clean, staff were very polite and helpful.
17 August 2026
Still loads of marks after wash and I…
Still loads of marks after wash and I went for exspensive one won’t use again
17 August 2026
Fantastic car wash
I’ve used the Worksop wash with my car from brand new would go anywhere else , the wash attendant is a credit he’s a lovely man
17 August 2026
Generally much better wash than static…
Generally much better wash than static car wash. On this occasion, wheels were not as all-round clean as I expected
17 August 2026
Easy payment at start
Easy payment at start. Quick service through car wash. Happy with finish of car on completion.
17 August 2026
Really helpful staff
17 August 2026
The team always provide a great…
The team always provide a great service, the kit ensures a quality finish every time
17 August 2026
Over the past few weeks my local car…
Over the past few weeks my local car wash has improved. Of course the £5 car wash has made a big difference as well.
17 August 2026
Unfortunately
Unfortunately, the water used to wash the cars is not clean. My car looked clean afterwards, but there were water spots all over it that had dried and left behind limescale.
15 August 2026
Good service
15 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.