The car wash itself has always been easy and effective... but on the latest visit the prebooking option on the app seemed to take much longer than normal to process. The staff at my usual site are al... See more
Company replied
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Review summary
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Excellent prewash and interaction with staff member. The drying towelling at the end of the wash has been removed which now leaves the car quite wet in places, hence the loss of one star.
Company replied
Quite easy and straight forward experience. Most of the staff are great except the boss female does not come across friendly and was annoyed at me when my automatic hand break came on accidentally.... See more
Company replied
Staff - Always polite and efficient. I like the use of the app and rewards system. I also like the reduced price for bundles. The pricing shown on the app and location need to be the same. If... See more
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Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
35k reviews
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Great car wash I love the way you put…
Great car wash I love the way you put your car in neutral sit back and watch the car wash drive your car I love it
28 August 2026
Good prices but may cause micro scratches
I've been visiting imo car wash in Rodelheim Frankfurt since months since its near my workplace and The prices are good. But I've noticed my car is full of micro scratches. Additionally i think 5€ is too much for tyre and rim cleaning
26 August 2026
top service
26 August 2026
Quick wash and car looks great and …
Quick wash and car looks great and Sparkles.
26 August 2026
Unprompted review
Wheel wash, room for improvement
The experience was professional and the staff very pleasant; however, I was disappointed in the end result.
I opted for the £10 wash as this is what I normally spend at the local hand car wash
I felt the prewash on the alloy wheels needs to be improved, or the machine's ability to clean them properly does, because the wheels still had dirt showing when I arrived home a couple of minutes after.
26 August 2026
Car wash closed
Car wash closed. I chair blocking the entrance and a person waving to us to go away.
28 August 2026
Closed ‘for maintenance’ too often
Great when open, but closed ‘for maintenance’ too frequently during the middle of the day. It’s a 20 min drive to get there, so wastes 40 mins each time.
28 August 2026
Very helpful& a great carwash.
25 August 2026
Disappointing
Staff members was really nice however thay us the only possitive I have. Luckily had a promotional voucher for a ceramic xtr wash which I beleive is over £20.00. The wash left my car with bird poo remaining on it. Parts of my car were clean and shiny with the wax and other parts looked like they har no even been touched. The only way I can describe it was like a patchwork quilt. Unfortunately I will be looking else where as this was no where near good enough. Waste of money.
9 August 2026
Friendly staff member
Friendly staff member, efficient with power washing making sure every part of the car is clean!
26 August 2026
easy and straight forward No fuss or…
easy and straight forward No fuss or bother and i think the machine had been fitted with new brushes Bonus
25 August 2026
Good experience however the wash still…
Good experience however the wash still left dirt on the rear of my car
18 August 2026
Good concept but can’t beat a hand car…
Good concept but can’t beat a hand car wash which is also cheaper.
One of the cleaning liquid agents etched in to some of the painted trim also which won’t come out.
Hardly any of the staff spoke English.
They all seemed depressed one smoking a fag before throwing it on the ground then cleaning the door seals.
27 August 2026
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