Positive experience is related to new drying mits that obviously absorb more fluid than before. Missing star is due to partially faulty foam spreader on the right side of the car - it was obviously vi... See more
Company replied
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Review summary
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Using the app saves so much time & of course you get rewards. Unfortunately the staff didn't guide me on to the conveyor properly and at the dryer I had to drive off as it wasn't engaging with my whe... See more
Company replied
We always get great and friendly service from the IMO team at Langley Mill, they take care with the car and make sure everything is okay. Yes, prices have gone up, but the car always comes out sparkl... See more
Company replied
I was very impressed that my car was sprayed down by a human before entering the automated car wash. I’ve used the car wash at Sainsbury’s before and came out with many dirty spots remaining. Today my... See more
Company replied
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
30k reviews
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Paid for ultra wash and half of the wax…
Paid for ultra wash and half of the wax sprayers weren’t powerful enough to reach the car on one side.
16 July 2026
Always easy
Always, express, easy and straightforward service. Used the new QR scan while waiting in queue to pay. Nice idea! But then they have to check on a device what you’ve ordered and have made payment. To me didn’t speed anything up. It’s quickest to tap card and go!! Despite this. Never disappointed with over all clean on car. Nice job and great value.
15 July 2026
Car was cleaned well staff friendly
5 July 2026
Very well organised people friendly and…
Very well organised people friendly and helpful.
16 July 2026
Unprompted review
Highly recommended!
Very good services at Southampton branches Eastleigh and Hedge end fabulous services very well organised people.
17 July 2026
Unprompted review
I paid £19 for the Ceramic shine…
I paid £19 for the Ceramic shine treatment and had high hopes for a good result.
However, I was disappointed for the money i paid.
The glass and wing mirrors were left with streaks.
14 July 2026
Not enough time spent with the initial…
Not enough time spent with the initial pressure spraying of the wheels. When I got home I was disappointed how dirty the wheels still were. My thoughts were I wish I had spent another £5, gone to Tescos and had the car cleaned properly. I don’t think I will come back, a waste of spending £7. Michael
16 July 2026
I have my car cleaned regularly at IMO
I have my car cleaned regularly at IMO, always well done, I feel it's money well spent. Can't fault them.
16 July 2026
Two days in a row the car wash was…
Two days in a row the car wash was broken ,told to come back on Saturday at 12 pm when it would be fixed,
16 July 2026
Helpful staff.
14 July 2026
My car was still marked when I went…
My car was still marked when I went through the wash I also bought a package that said I would get a free car wash if I bought it using quick pay but this didn’t happen
14 July 2026
The staff were brilliant however …
The staff were brilliant however considering I paid for the top wash there were several areas that weren’t up to standard
16 July 2026
I had a disappointing service today
I had a disappointing service today. I bought my wash using the app and the guy kept telling me I had to pay again even though I showed him my bank payment. He called his boss who said the same thing and after much discussion (English not the 1st language for either of them) he said ok and washed my car.
16 July 2026
Very quick and easy staff helpful…
Very quick and easy staff helpful explaining what to do
16 July 2026
Great guy as IMO
The guy who is always there when I go to IMO Huddersfield, I, m sorry I don't know his name, but he is always happy and smiling and greets me with a big hello, he is a credit to your company
16 July 2026
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