Never used this car wash before - so hadn’t got a clue. Could have had some more information displayed, but I worked out what I was doing and the attendant was brilliant.
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Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
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Quick and friendly service I did only…
Quick and friendly service I did only use the car wash part this time but I will be trying out the valet section next time
Good quick service not too long to wait…
Good quick service not too long to wait Car always looks lovely. Car is taken with the cleaning of the car excellent.
Was not too bad needs improvement
Had a good experience at imo car wash . exept the vaccum cleaner at the entrance was of no use its so weak such a waste of money.
Car wash Was a great cawas charged…
Was a great car wash but was charged Twice, i payed on QR with my pay pal £19.95 card, but the employee said i hadn’t payed & charged me again
My husband then payed on his HSBC card £20 so could you please refund me or give a voucher so i can use your very good car wash Thank you 🤗
As it should be...
Simple, easy and efficient....no more to say really. Key is, maintain this standard!
Fuming
Was working as a driver for a high end firm and I usually was the car elsewhere, but their facilities were out of action.
Very impressive system for payment, easy and straightforward. Staff were polite and professional, washed the car. Stopped to examine it very briefly and there were 2 to 3 parts that the machine, didn't clean very well and it was so visible.
I didn't stop to address it as I was on a tight schedule to collect a client. As soon as I dropped the client off an hour later, i examined the car.
3 huges scratches on a brand new Audi, two on the bonnet approx 20 - 30 cm in length and one on the nearside front wing, again of similar length. Then there was a multiple scratches on the offside of the vehicle. I was fuming and gutted in equal measure. Seriously, never again. Hand wash only. Pointless complaining as I can imagine their terms and conditions will stop any chance of repairs being covered.
My car still had marks on it after…
My car still had marks on it after going through car wash
I must say always see the same couple…
I must say always see the same couple of people at different times but they are always professional and very polite
The Bootle site needs a good upgrade
Quite often I go to the Bootle site and either the wash I ordered isn’t working or there is some mechanical failure. Last time I went, they ran out of foam. I was told it would be the same wash…… it wasn’t. I still had marks on my car and window that would normally wash off
Faulty and poor finish
The system stopped part-way through the wash and took a while to restart. No advice was given throughout - we were just left sitting there until it restarted. Once complete, there was still a lot of water droplets in the car leading to water marks and there was still a significant number of bug marks on the windscreen.
Your machine damaged my motability…
Your machine damaged my motability vehicle and your liable for the damage direct line have said.
Very hard working and did a good job…
Very hard working and did a good job not as clean as I'd like it but a good job.
Very good no streaks.
My car was still dirty
My car was still dirty especially the back window.
Staff member was nice
My car hasn't been washed in years so I…
My car hasn't been washed in years so I wasnt expecting much due to this, however, it came out really clean and shiny much to my surprise.
I will use them again highly recommend.
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