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IMO Car Wash Reviews 

33,790
•
TrustScore 4 out of 5

3.8

Car Wash
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Review summary

Created with AI, based on recent reviews

Evaluating 17,112 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and polite, making every visit pleasant. People also highlight the quick and efficient wash process that leaves vehicles looking thoroughly clean and shiny. Some reviewers were not happy with occasional water spots left on windows after drying or stubborn dirt remaining on the car. Consumers additionally mentioned that the pre-washing procedures could sometimes feel rushed or lack the necessary thoroughness for a spotless finish. A few visitors also felt that some of the available wash packages were rather expensive for the results provided.

What people talk about most

Service

Consumers find service to be ambiguous, with highly mixed experiences regarding the car wash quality. While... See more

Staff

Reviewers mention positive feedback about staff, highlighting that employees are generally friendly, polite,... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement regarding the final... See more

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings regarding the quality of the wash.... See more

Price

People report ambiguous experiences with price, as views on cost and value vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the service, quick and the car is quite shiny afterwards. But the app... buying before going to the service station is close to impossible. The different service portions do not have a descr... See more

Rated 4 out of 5 stars

washing, cleaning, drying - the machines do their jobs professionally and very well. The customer however is not amused after having chosen between a lot of various different programs (and having paid... See more

Rated 4 out of 5 stars

Staff were really nice, only giving 4 stars because it left little water marks all over when we paid £15 for an ultra HD wash! Was very expensive for what it actually was.

Rated 4 out of 5 stars

I pulled in on a whim as I was passing to try the car wash for the first time. I didn't have the app downloaded as I'd not used it before. I felt a rushed by the man who sprays the car before enteri... See more

Company details

  1. #11 of 11 best companies in Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

34k reviews

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3.8

All reviews

(33,790)

30,790 reviews in the last 12 months

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Rated 3 out of 5 stars

good quick service

good quick service from the staff..still parts of the car that were still dirty and car was still wet as it came out so not dried properly.

13 August 2026
Rated 2 out of 5 stars

I took my Smart Car in for a car wash…

I took my Smart Car in for a car wash the guy scanned the code and then flicked some snow foam down the side and the wheels I think it was so quick .
He then started to power wash the sides and the wheels at speed he never asked me to pull forward to finish the wheels properly a then directed me towards the car wash .
When I got home it looked like the car had only been half finished and the wheels were terrible very disappointed.

16 August 2026
Rated 5 out of 5 stars

The guy that was there today went above…

The guy that was there today went above and beyond giving the car a good clean before entering the car wash, a job which previous staff have failed to do on many occasions. This guy definately takes pride in his job here.

13 August 2026
Rated 1 out of 5 stars

Avoid if you care about your paintwork

Easy process, however the drier blew lots of grit/dirt/sand on the car. It sounded terrible inside as if someone had just thrown stones at the car, and upon leaving I noticed lots of small chips all over the paintwork.

5 August 2026
Unprompted review

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