Never used this car wash before - so hadn’t got a clue. Could have had some more information displayed, but I worked out what I was doing and the attendant was brilliant.
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8 out of 10 times the car is clean but more importantly it’s how customer service handle the 2 other times. I have had a good experience with the latter
Easy process of getting the car washed after loading the app on my iPhone and buying a particular wash for the car. The attendant was polite and helpful.
Company replied
Great job by the machines, unfortunately there is a vile smell of stagnant water everytime i go through the car wash, even with all vents turned off in the car, the smell still comes through, the whol... See more
Company replied
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
32k reviews
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Good service, great price.
The bodywork and wheels were well cleaned. Unfortunately the system doesn't clean the door and boot shuts. Regardless of this I will definitely return. The staff were professional and welcoming.
The cost is great. I had the£15 wash and wax and the rain sat in drops on the bonnet.
3 August 2026
Very good experience but just think the…
Very good experience but just think the drying process could be better
5 August 2026
Left grease all over my car
5 August 2026
Water marks
Had the HD wash. However, the wash left alot of water marks around the body of the car. Disappointed, that I felt I could've used the money on a decent hand-wash somewhere else
5 August 2026
Staff helpful
Staff were very helpful with app but the drying clothes are not on the line at the end anymore
5 August 2026
Waste of money
After following the attendants instructions to realign my car so that it was in line, once reaching the brushes, one side didn't touch my car at all. Therefore that side wasn't washed. Total waste of money.
3 August 2026
My car came out the car wash with both…
My car came out the car wash with both windscreens still filthy
3 August 2026
The car wash was fairly good &…
The car wash was fairly good & satisfactory, but I was annoyed that I had paid in advance only to find when I got there that they had offers, reductions on some of the washes, particularly the one I had paid for.
5 August 2026
Paid for the ceramic wash left with all…
Paid for the ceramic wash left with all sneers over window screen and mirrors due to no cloth after the dryer and when pre washing slamming brush into car.
3 August 2026
No spray cleaner on the wheels dirt…
No spray cleaner on the wheels dirt residue all over front of car
3 August 2026
Good wash but...
Good wash but...
This is the second time I've used the IMO car wash, and the results have been pretty impressive. In both cases I used the app to pay because they advertise a discount if paid via the app. In both cases I paid the full price and didn't get the discount.
5 August 2026
Virtually no waiting to pay
Virtually no waiting to pay.
Cleaned the car well.
Perhaps not as dry as I would have liked.
5 August 2026
Great friendly staff
2 August 2026
Everything is very professional
Everything is very professional, including laundry and payment, and the staff are very polite. Mekânınız çok güzel, çok temiz yıkıyor makina, işçilerde çok saygılılar. *Bol bereket*
5 August 2026
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