The car wash itself has always been easy and effective... but on the latest visit the prebooking option on the app seemed to take much longer than normal to process. The staff at my usual site are al... See more
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Review summary
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Excellent prewash and interaction with staff member. The drying towelling at the end of the wash has been removed which now leaves the car quite wet in places, hence the loss of one star.
Quite easy and straight forward experience. Most of the staff are great except the boss female does not come across friendly and was annoyed at me when my automatic hand break came on accidentally.... See more
Company replied
Staff - Always polite and efficient. I like the use of the app and rewards system. I also like the reduced price for bundles. The pricing shown on the app and location need to be the same. If... See more
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34k reviews
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Allround Package - Not Satisfied!
We booked the Allround package, while the client in fronz of us got the cheapest wash. That xlient got two rounds of high pressure cleaning of his wheels and other applications. We got a cursory glance and spray from the clerk and took us straight into the street. We got out with quite a bit of washable dirt on our wheels and other parts. Not satisfied!
22 August 2026
Just a great car wash
Just a great car wash, excellent value for money and better than most hand car wash services.
24 August 2026
Ok could be better
Ok , could be a better clean , my boot always needs a wipe over after.
20 July 2026
Car was still filthy afterwards
Car was still filthy afterwards. The car wash up the road does a more thorough job.
24 August 2026
Not bad, not brilliant.
The wash itself was OK. Some bird poo left behind but far better than it was before I went in, where dust could be felt on the paint before. When I attended I was advised if I used the scan and pay I'd get a free triple foam wash, however this didn't come through as far as I could see and the help option in the app failed to allow me to connect to CS.
23 August 2026
The gentleman that served me was very…Would recommend
The gentleman that served me was very efficient. The App was very easy to download and choose what product I wanted. Would certainly recommend again
23 August 2026
so easy and quick
3 July 2026
Experience was OK
Experience was OK, left hand wheel brush roller (1st brush on entering) appears to have been out of action for some time
23 August 2026
The car came out the car wash worse…
The car came out the car wash worse than it went in I wouldn’t use this place again made a right mess of our car wheels wasn’t even washed or anything marks all over it day light robbery it is
21 August 2026
Affordable options!
Finally, a car wash that lets me scan a QR code, select a more affordable option, and pay easily.
22 August 2026
Always do an amazing job of the car
Always do an amazing job of the car, wish I remembered to keep using the app though, fab promotion recently any wash for £5
23 August 2026
Car did not come out clean
Car doid not come pit clean. The blpke who was applying foam did not do so on one half of car hence the poor clean.
22 August 2026
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