I recently visited your car wash and appreciated several aspects: It was fantastic that booking the wash online was easy and efficient. The staff member spoke English, which was helpful, a... See more
Company replied
Location
Switch locationEleonorastr. 20, 45136 Essen, DE
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This was my first time to use the car wash service from IMO, the staff there was very kind and explained me the whole procedure and helped me cleaned the car very carefully before I enter the wash ar... See more
Company replied
Free use of vacuum cleaners with every wash, good textile washing facility, very nice and competent staff. Only the drying performance leaves a lot to be desired, otherwise I would have given 5 stars.... See more
Company replied
good service - almost wet car after cleaning
Company replied
Company details
- #9 of 9 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Eleonorastr. 20, 45136, Essen, Germany
4.0
Great
62 reviews
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Reply from IMO Car Wash - Essen
Kunde,
We appreciate your feedback. We'll review our cleaning process to prevent moisture issues. Thank you for bringing this to our attention.
IMO Car Wash
Great Carwash
4 March 2026
Reply from IMO Car Wash - Essen
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Good experience
7 March 2026
Reply from IMO Car Wash - Essen
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
bellow expectation
I recently visited your car wash and appreciated several aspects:
It was fantastic that booking the wash online was easy and efficient.
The staff member spoke English, which was helpful, as it was my first time using a car wash where you remain seated in the vehicle.
He advised me to keep the mirrors closed, which made the process smooth.
The “ultra HD” wash cleaned the sides of my car nicely.
I enjoyed the free access to vacuum the interior myself.
However, there were some areas for improvement:
The back of the car remained dirty after the wash, which was disappointing.
Stains from bugs were still visible on the car hood even after the wash.
Overall, the “ultra HD” wash felt unsatisfactory, as it didn’t fully clean the vehicle.
I don’t see the benefit of adding polish when the car isn’t completely clean.
If I return, I’ll likely stick to the basic wash option.
Thank you for considering this feedback
18 February 2026
Reply from IMO Car Wash - Essen
Kunde,
We appreciate your feedback and are glad the online booking and staff assistance were helpful. We're sorry the Ultra HD wash didn't meet your expectations, particularly regarding the back of the car and bug stains. We'll review our cleaning process to improve these areas. Thanks for bringing this to our attention.
IMO Car Wash
Reply from IMO Car Wash - Essen
Eddy,
We're happy to hear that you had a positive experience with our clean car service! Thank you for your recommendation.
IMO Car Wash
Good and modern car wash system with free vacuum cleaner.
Free use of vacuum cleaners with every wash, good textile washing facility, very nice and competent staff. Only the drying performance leaves a lot to be desired, otherwise I would have given 5 stars. Nevertheless, only recommended and anytime again.
28 November 2025
Reply from IMO Car Wash - Essen
Alex C. ,
We're happy to hear that you appreciate our services and staff! We appreciate your feedback regarding the drying performance and will consider it as we improve our facilities. We value your recommendation!
IMO Car Wash
Very nice service and very kind staff
This was my first time to use the car wash service from IMO, the staff there was very kind and explained me the whole procedure and helped me cleaned the car very carefully before I enter the wash area.
I will definitely be there again and I would recommend it to everyone.
25 October 2025
Reply from IMO Car Wash - Essen
Allen Chen,
We're happy to hear that you had such a positive first experience with our car wash service! We appreciate your kind words about our team and their thorough assistance. We look forward to seeing you again!
IMO Car Wash
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