I like the service, quick and the car is quite shiny afterwards. But the app... buying before going to the service station is close to impossible. The different service portions do not have a descr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
washing, cleaning, drying - the machines do their jobs professionally and very well. The customer however is not amused after having chosen between a lot of various different programs (and having paid... See more
Staff were really nice, only giving 4 stars because it left little water marks all over when we paid £15 for an ultra HD wash! Was very expensive for what it actually was.
I pulled in on a whim as I was passing to try the car wash for the first time. I didn't have the app downloaded as I'd not used it before. I felt a rushed by the man who sprays the car before enteri... See more
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
33k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bloke at Bridgwater was terrible
Not a great clean, but the attendant that was working there literally could not really have given worse service if he actually tried
9 August 2026
great quick wash
9 August 2026
My Car was cleaned, I paid what I expected for
7 August 2026
Vacuum was very low suction
Vacuum was very low suction. Don’t suck up anything. There was only one available.
9 August 2026
A good and fast place to wash your car
7 August 2026
The wash is ok but need more attention…
The wash is ok but need more attention to detail when jet washing the wheels
9 August 2026
Worst clean my car has ever had
Worst clean my car has ever had, dirt removed and replaced with sticky smears over glass and paint work, looks an absolute mess
9 August 2026
There was still bird lime on car and…
There was still bird lime on car and the wash didn't dry the car very well at the speedwell rd Bristol wash
9 August 2026
A friendly man greeted us
A friendly man greeted us, the car was clean and shiny and there were no long queues.
I don’t like the scanning process to pay I prefer to pay cash.
7 August 2026
The back of the car wasn't blurry—it…
The back of the car wasn't blurry—it was covered in mud, specifically the rear window and the trunk; I had to go back a second time to get them to wipe it off!!!!
9 August 2026
We’ve been using IMO at Cannock for a…
We’ve been using IMO at Cannock for a number of years now after having had a couple of bad experiences with hand washing sites. John and the team are there in all weathers and the wash is rarely ever out of action so it is a very dependable service.
7 August 2026
The staff are really friendly and…
The staff are really friendly and welcoming, the service is great. Good variety of car washing deals to choose from. I use this car wash regularly and have never had any issues. 10/10.
9 August 2026
The was very dirty so very pleased with…
The was very dirty so very pleased with the results
8 August 2026
Booked my wash through the app
Booked my wash through the app. Easy to access to
hr venue and i was lucky as there was no queue so was asked to move forward to the wash immediately. Attendant was very polite and profession. Happy with the wash
5 August 2026
Vile man shouted at me swearing leaned…
Vile man shouted at me swearing leaned in car window pressing buttons aggressively
3 August 2026
Prefer using IMO to the hand car washes…
Prefer using IMO to the hand car washes as car is cleaner, staff friendly and polite. As you go through the car comes out looking good and clean also smells nice fresh and clean.
9 August 2026
It was a snap decision to wash the car…
It was a snap decision to wash the car and IMO car wash was just over the road so why not. Downloaded the App and bought a triple foam wash. So far so good. Went through the wash and was pleasantly surprised how clean the car was. Even the wheels had a shine. Believe me the car was disgusting, dried in bird mess, dust and brake dust. Definitely going back.
8 August 2026
Staff were very helpful but the QR code…
Staff were very helpful but the QR code and App download could be clearer at the site. First time user!
6 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.