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IMO Car Wash Reviews 

33,854
•
TrustScore 4 out of 5

3.8

Car Wash
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Review summary

Created with AI, based on recent reviews

Evaluating 17,655 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff is very friendly, helpful, and efficient during the entire process. People also appreciate the fast service and the reasonable prices offered through special promotional deals. Many consumers feel that it is a convenient and reliable choice for keeping their vehicles spotless. Some reviewers were not happy with the cleaning quality, noting that wheels and certain parts of the car remained dirty after the wash. Additionally, others mentioned that the drying cycle frequently leaves water spots and streaks across the vehicle surfaces. A few customers also felt that some staff members rushed the initial pre-wash stage.

What people talk about most

Service

Consumers find service to be ambiguous, with highly mixed experiences reported across different locations.... See more

Staff

Clients share positive opinions on staff, frequently describing the team as helpful, efficient, and... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers shared that their vehicles came out... See more

Product

Reviewers mention ambiguous feedback about product, with some consumers praising the good shine, convenience,... See more

Price

Users describe ambiguous interactions with price, as opinions on value vary widely. Some consumers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience, it was my first time using the company. There was plenty of signage and info on what to do and the staff member there explained what I needed to do as well. Over all a good experience... See more

Company replied

Rated 4 out of 5 stars

The staff is helpful, and the automated wash is so quick. Sometimes you will get the odd issue with the app not updating straight away but other than that all pretty straightforward

Company replied

Rated 4 out of 5 stars

The extra cleaning was done but a bit effort time would have cleaned just a bit better. Perhaps I will go back to all automatic car wash and do the extra cleaning myself.

Company replied

Rated 4 out of 5 stars

Good value car wash Not the best as best as it missed bits, but that is too be expected with the limited automation and brushed etc.however, given the limited spec it did a decent job of getting the... See more

Company replied

Company details

  1. #11 of 11 best companies in Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

34k reviews

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3.8

All reviews

(33,854)

30,922 reviews in the last 12 months

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Rated 1 out of 5 stars

A complete disaster.

A complete fail. I paid for the highest cleaning option but my car wasn’t cleaned properly. All over my car was soap marks. Sad to see my car was better before the clean. I highly advise to have hand wash instead using this company.

14 August 2026
Rated 1 out of 5 stars

Terrible experience with this car wash…

Terrible experience with this car wash near Asda in MiltonKeynes. The car wash stopped twice whilst my car was going through it. I came out with the car still having soap on it and had to wash it again at home. Waste of money

16 August 2026
Rated 5 out of 5 stars

Good offer

4 car wash for £20 valid for a year to use. Excellent offer. Thank you. Hope there are few more like this in Autumn as well.

16 August 2026
Rated 5 out of 5 stars

Easy and fast! Will wash my car more often now!

Easy and fast! Will wash my car more often now! You can select and pay via QR code, very easy overview and works perfectly fine! Very nice, helpful staff that did pre-cleaning! Thanks for the great experience!!

13 August 2026
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Reply from IMO Car Wash

Lisa P.,

We truly appreciate your wonderful feedback! We're so pleased to hear that you found the process easy and fast, and that our staff provided excellent pre-cleaning service. We look forward to seeing you more often!

IMO Car Wash

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