This was my first time using IMO and it couldn't have gone any better. The staff were great and explained about putting car into neutral and just sit back and enjoy the ride. Very quick, and very clea... See more
Company replied
Location
Switch location10 Selbourne Road, E17 7LT London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to use if you have the pre-pay makes it even simpler staff for professional quick way together quick clean
Company replied
Terrible service. Car wash out of order but sign up still saying open. Drove down the tight road to the car wash only to be told it was out of order When I asked why it was still advertised as ope... See more
Company replied
Easy to use and great customer service
Company replied
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
10 Selbourne Road, E17 7LT, London, United Kingdom
3.4
Average
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mediocre Clean
Car had lingering dirt on body and roof that I had to clean off after, and all windows left streaky. Got the Total Wax too, so this doesn’t feel good enough.
2 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible service.
Terrible service.
Car wash out of order but sign up still saying open.
Drove down the tight road to the car wash only to be told it was out of order
When I asked why it was still advertised as open he just shrugged and left me to perform a 12 point turn to get out again.
29 June 2026
Reply from IMO Car Wash - Walthamstow
Martin Sweeney,
We appreciate your feedback. We sincerely apologize for the inconvenience and frustration you experienced with the car wash being out of order and the lack of clear communication. This is certainly not the experience we want for our customers.
IMO Car Wash
first time using IMO
This was my first time using IMO and it couldn't have gone any better. The staff were great and explained about putting car into neutral and just sit back and enjoy the ride. Very quick, and very clean car at the end. I will be back.
11 May 2026
Reply from IMO Car Wash - Walthamstow
Hey Sharon,
Thank you so much for your review! 😊
We’re so glad you had a great experience and that our products and service met your expectations. See you next time—we look forward to seeing you! 🚗✨
Best regards,
Your IMO Car Wash Customer Service Team 🌟
Quick clean
Easy to use if you have the pre-pay makes it even simpler staff for professional quick way together quick clean
29 March 2026
Reply from IMO Car Wash - Walthamstow
thejamaican,
We appreciate your feedback and are glad you find our pre-pay system easy to use and our staff professional! We hope to see you again soon for another quick clean.
IMO Car Wash
Reply from IMO Car Wash - Walthamstow
Devshi Varsani,
We're glad you found a good selection! Thank you for your positive feedback; it means a lot to us.
IMO Car Wash
Reply from IMO Car Wash - Walthamstow
Thank you for your great feedback. We’re very pleased that our service met your expectations.
Great service and friendly staff
Great service and friendly staff. Good value for money with a very good range of wash options.
30 November 2025
Reply from IMO Car Wash - Walthamstow
Martin Hyams,
We're happy to hear that you found our service great and our staff friendly. We appreciate your feedback regarding our wash options and value for money.
IMO Car Wash
Had triple wash on pre wash young man…
Had triple wash on my car first they done a pre wash young man was concentrating on a area on the car I thought great do a good job when finished went home had look around to find 50pence size of top lacquer missing went back spoke to so called Manager he said you had bird poo on car and the sun must have softened the varnish and there is nothing we can do so I paid £7.50 for damage that will cost me over £100+ to put back as it was stay away from this car wash
10 May 2025
Unprompted review
I got triple form car wash today
I got triple form car wash today. But back bumper is still dirty.
7 October 2023
Unprompted review
the worst company the staff very roud…
the worst company the staff very roud the car the was more derti than I was they are rabish
16 November 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.