Never used this car wash before - so hadn’t got a clue. Could have had some more information displayed, but I worked out what I was doing and the attendant was brilliant.
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8 out of 10 times the car is clean but more importantly it’s how customer service handle the 2 other times. I have had a good experience with the latter
Easy process of getting the car washed after loading the app on my iPhone and buying a particular wash for the car. The attendant was polite and helpful.
Company replied
Great job by the machines, unfortunately there is a vile smell of stagnant water everytime i go through the car wash, even with all vents turned off in the car, the smell still comes through, the whol... See more
Company replied
Company details
- #11 of 11 best companies in Car Wash
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
32k reviews
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The team are conscientious and we're…
The team are conscientious and we're always happy with wash and valet services there.
15 July 2026
Always very professional and friendly…
Always very professional and friendly upon each visit 🧽 🚙
5 August 2026
very friendly and efficient staff
very friendly and efficient staff, quick at what they do with a really good result
2 August 2026
Car looked sparkling new again!
I loved the idea of being able to pay using the App in advance, but it gave me SO MUCH trouble! It kept timing out and not letting me pay. It did work in the end, but then we had to battle the sunshine for the guy to be able to read the purchase code. The actual car wash was exemplary, albeit a little startling on occasion.
The car looked amazing afterwards - no more spiderwebs, the wheels were sparkling and it looked like new! Convenient to get to but getting out of the car-wash was a bit of a faff. The only downside really. We plan on making it a monthly thing as it was really nice to sit and chat to my daughter whilst the car was made pretty!
4 August 2026
The app is misleading when you see the…
The app is misleading when you see the cheaper prices but you only get them if you bulk buy .
Plus it takes ages to make payment on the app
2 August 2026
Very friendly staff
4 August 2026
Fantastic experience
Fantastic experience. Efficient, polite and friendly staff. The finish on the car was excellent. Highly recommended.
4 August 2026
IMO refused to let me use a voucher…
IMO refused to let me use a voucher that was sent in the IMO App as the manager of Fareham IMO would not honour them.
I use IMO every week so was disappointed that they refused to let me use this voucher.
I did email customer services that refunded me for this. They were very helpful.
11 July 2026
Fast and friendly
2 August 2026
The worker did a really good job
The worker did a really good job. I noticed he really wants to get my car clean although it was really hot on this day. Good Job !!
4 August 2026
The guy who was working at car wash was…
The guy who was working at car wash was great person
2 August 2026
First time of using
First time of using . Very efficient, no waiting, reasonable price, nice finish. Yes , I will use again. Thank you IMO. …. Nick Birnie.
4 August 2026
Van was very dirty as a disabled person…
Van was very dirty as a disabled person was great service van was very clean only problem l had to straighten the passenger door mirror will definitely use again paid on line
4 August 2026
Honestly paid 10 pound for a triple wax…
Honestly paid 10 pound for a triple wax all it did is take the dust off I had to rewash it at home I did expect more the guys just seemed to rush people through at the bletchley one its the first and last time I will be using this one they need to go over to Kingston to be shown how to do it they guys over there are brilliant
4 August 2026
Don't waste your time using the app
Don't waste your time using the app, Has no benefits at all i use to buy 12 car washes at a time, with every six stamps you get a free one, now they have gone full circle, to try and get you to buy single washes to make more out of you. The water they use leaves marks all over your car, you then have to go home to clean the marks off. Going from using this car wash two times a week, down to zero. Staff are amazing though, ownership not so good and very greedy
12 June 2026
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