Impactparticles Reviews 

303
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing it as excellent and effective for their needs. Many people also commend the great, helpful, and understanding service, noting efficient order handling and reliable, timely delivery with well-packaged items. However, some customers noted issues with delivery times, experiencing slow dispatch or delayed arrivals. A few also felt that packaging quality was sometimes poor, leading to damaged or unsealed items or even unreceived orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality and value for money.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and high-quality... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast delivery times and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great and excellent service... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the ease of ordering, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality freshly prepared particle baits at super prices,i have used monster particles many times have never been let down. Also every so often they do some great deals with free delivery thanks... See more

Rated 5 out of 5 stars

Everything arrived on time and looks great. The team at impact particle were good at sorting out any delivery issues I had as DPD had sent me a confusing amount of different messages saying my order w... See more

Rated 5 out of 5 stars

Easy to order, easy to navigate site, not great with technology but found it easy to use. Kept well informed about delivery, very happy with postage cost and time of delivery.

Rated 5 out of 5 stars

Really helpful and flexible! I ordered a lot of tigers and hemp but since doing so I have not been able to go fishing due to circumstances beyond my control 😩 the team at impact have been really unde... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(303)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been waiting over 4 weeks for my…

I have been waiting over 4 weeks for my bait, blamed dpd for damaging the package and insured me it would be delivered this week but I have heard nothing, not I have to contact them and wait 72HRS for a response. I have ordered bait online for years and never experienced such a lack of communication after they have taken your money. I will never use this company again

29 May 2025
Rated 5 out of 5 stars

Great quality, speedy delivery, great customer service! A+

My first order with Impactparticles since the company changed hands. After a bad experience under the previous management this was a very pleasant suprise. The bait turned up on time, well packaged, fresh as a daisy and of great quality! I would 100% recommend ordering from Impactparticles! Their customer service is also brilliant and they were very quick to reply to my messages on messenger, and explained all my order information and delivery information clearly and quickly with no fuss. Thank you again guys i will look forward to my next order very soon. Chris

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
I placed an order for my French trip,
Delivery wasn’t going to make it to me in time. So I emailed the IP team and they got my order to me before my trip.
Can’t ask for any better than that
Great service and communications
Steve

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Very quick response and delivery

Carriers damaged 2 packs in transit. It happens. Impact answered on bank holiday and offerd full refund. No need just replaced the 2 damaged packs with they did within 48hrs. First class customer service snd oh yes the HMT mix are brilliant.

27 May 2025
Rated 5 out of 5 stars

Top Quality Particles

Top Quality Particles, Excellent Prices, Fast Delivery, Excellent Boilies & Pellets Combo's. There's Nothing this Company cannot do when it comes to Top of The Range Baits, Excellent Communication, Highly Recommended Seller, 5⭐

3 April 2025

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