Impactparticles Reviews 

303
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing it as excellent and effective for their needs. Many people also commend the great, helpful, and understanding service, noting efficient order handling and reliable, timely delivery with well-packaged items. However, some customers noted issues with delivery times, experiencing slow dispatch or delayed arrivals. A few also felt that packaging quality was sometimes poor, leading to damaged or unsealed items or even unreceived orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality and value for money.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent and high-quality... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast delivery times and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great and excellent service... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the ease of ordering, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality freshly prepared particle baits at super prices,i have used monster particles many times have never been let down. Also every so often they do some great deals with free delivery thanks... See more

Rated 5 out of 5 stars

Everything arrived on time and looks great. The team at impact particle were good at sorting out any delivery issues I had as DPD had sent me a confusing amount of different messages saying my order w... See more

Rated 5 out of 5 stars

Easy to order, easy to navigate site, not great with technology but found it easy to use. Kept well informed about delivery, very happy with postage cost and time of delivery.

Rated 5 out of 5 stars

Really helpful and flexible! I ordered a lot of tigers and hemp but since doing so I have not been able to go fishing due to circumstances beyond my control 😩 the team at impact have been really unde... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

303 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(303)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My mistake corrected quickly…

I ordered a 20kg bundle 7 days before a trip to france. I mistook the delievery date to be be 3-4 after my order. When the confirmation email came through the next day, i realised my mistake and contacted IP to cancel the order. They understood my mistake and fast tracked my order so that it arrived on time.

The particle was great quality. No water to bulk up the weight. Amazing company that i will be using again and recommending to others.

4 April 2025
Rated 5 out of 5 stars

Great Service!

Forgot that i had a trip planned. Spoke to the guys at IP and they informed me they could dispatch next day!

Placed an order and was Delivered within 48 hours!

Amazing! Bait worked great and held the fish my end of the lake for my whole 3 day trip!

100% reccomend to anyone!

2 April 2025
Rated 5 out of 5 stars

IMPACT PARTICLES great bait company…

IMPACT PARTICLES great bait company quality bait, was delivered to my door so fresh it was steaming hot and I couldn’t put it in the freezer till the next day been using impact for years and never had an issue great bait and service! There prices are what an angler needs so it doesn’t break the bank!

7 April 2025
Rated 4 out of 5 stars

Amazjng value, will buy again!

Amazjng value, will buy again! Bought the tiger nut mix 40kg + 5kg free for £50 which included free delivery. The particles were cooked perfectly and generous on the tiger nuts too! Excellent value for money, couldn't find any other outlet that could even match that price ready cooked and delivered to my door. People moan about the wait on delivery but to be fair it did turn up within 10 days, if you want it quicker then pay more, at least you have the option. Only down side is DPD which let's them down slightly. First parcel turned up no issues on day 8. Had to chase the sales team on the second parcel as it appeared to have gone missing. DPD had left it at their depot over night but then delivered on day 9, box looked like it was kicked into the van but the bags were undamaged and well sealed. Impact particles you nailed the mix and deal, DPD you are letting your customers down, sort it out.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

What excellent service

What excellent service, from finding the bait I wanted to order and payment was all easy to follow. Being kept in the loop with when the order would be delivered

1 April 2025
Rated 4 out of 5 stars

No delivery no contract back iv just been robbed amd this is going to go to trading standards if i do not receive my refund

After waiting 2 weeks with no contact finally got in touch and thay message me as i gave a bad review but quite willing to eat humble pie and order is now coming in time for my holiday so happy about that thank you impact particles sort your admin out because you products are better than anyone else's will use you again just deliver on time thank you

31 March 2025
Rated 5 out of 5 stars

Impact have had bad reviews previously…

Impact have had bad reviews previously which put me off but I had a good experience on this occasion. The delivery time was clear before I ordered and I’m pleased to say they delivered on the earliest of the estimated delivery dates. Thanks!

31 March 2025
Rated 5 out of 5 stars

Awesome Quality, Excellent Customer Service

Awesome quality bait, fast delivery using DPD who I think are the best out there. Customer service is second to none. I could not recommend this company enough, I will only use them from now on for my particle mixes.

14 March 2025
Unprompted review

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