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www.imperialbamboo.co.uk Reviews 

193
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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers note that the memory foam mattresses and soft pillows provide exceptional comfort, excellent durability, and significantly help relieve chronic back and neck pain for everyday users. Many consumers mention that the products exceed expectations, maintaining their top-notch quality and helping them achieve a truly restful and relaxing sleep. People frequently praise the knowledgeable staff members for being extremely helpful, welcoming, and polite during their physical showroom visits. Buyers also highlight the dedicated support team for responding very quickly, offering clear guidance, and providing swift resolutions to all inquiries.

What people talk about most

Product

People report positive experiences with product, noting exceptional comfort and relief from back and neck... See more

Quality

Clients share positive opinions on quality, highlighting exceptional comfort and significant relief from back... See more

Staff

Reviewers highlight positive aspects of staff, noting that employees are friendly, knowledgeable, and provide... See more

Customer service

Customers had positive experiences with customer service, noting that staff members are very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing products!! Excellent quality and durability. I had severe lower back pain for many years and tried many high price mattresses but nothing has worked like this one. Quicker results. I am very h... See more

Rated 5 out of 5 stars

Klaudya was very helpful to us she was telling her own experience using the mattress that Will Help my back problem. As myself with scoliosis I hope I Will wake up without back problem anymore and im... See more

Rated 5 out of 5 stars

Excellent mattress! I had extremely bad back pain but the staffs helped me find the best exact firmness that suit my body weight. I suffered from back pain for many years but once I started using this... See more

Rated 5 out of 5 stars

Thank you for Imperial Bamboo for this comfortable mattress I really was impress of the customer service and I was welcome to try some of the mattresses in the shop in Stratford Westfield. I was with... See more

Company replied

Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

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4.8

All reviews

(193)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Finally

Finally, a mattress that lives up to its promises. Excellent support and superior comfort. The Westfield Imperial Bamboo shop has outdone itself.

20 May 2024
Unprompted review
Rated 1 out of 5 stars

40% bamboo?!

Frustrated that I was effectively duped into purchasing a pillow at a trade show that was supposedly bamboo but in fact the cover is only 40% bamboo. The rest is polyester. The smell of the foam inside is also so overwhelming that you cannot sleep on it. A total waste of money.

8 May 2024
Unprompted review

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