I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always pack... See more
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Company details
About iMusic
Written by the company
We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.
If you're looking for something specific, you’ll find it here.
We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.
iMusic A/S
Written by the company

Contact info
Sindalsvej 36, 8240, Risskov, Denmark
- 86137343
- info@imusic.dk
- www.imusic.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BLACKPINK lightstick!
I shopped at iMusic.dk, and my BLACKPINK lightstick arrived safely. Great experience! Thank you!
Concern regarding order handling and communication
Hi,
I hope you are doing well.
I am writing regarding my recent orders, including 13433190 and previous related orders.
While I understand the nature of international shipping and possible delays, my concern is primarily about the lack of clear and consistent communication throughout the process.
Over the course of these orders, I have received:
delayed responses
incomplete information
and, in some cases, replies that did not directly address my questions
Additionally, parts of my orders have been split and moved between different order numbers, which makes it difficult to properly track and manage the shipments on my side.
As a frequent international buyer, I fully understand logistical limitations, but I expect:
clear updates
objective answers
and better transparency regarding order status
At the moment, I would appreciate a clear and consolidated update regarding:
all related shipments
current status of each item
and any pending or backordered products
I value your catalog and would like to continue working with you, but this experience has been quite frustrating due to the communication issues.
Thank you in advance for your attention.
Best regards,
Valmir
Be True Discos

Reply from iMusic
great
credible store, easy process, customer service response well, good product selection. had ordered several times already
1st time buyer
1st time buyer due to not being able to obtain my order at any other retailer.
Item retailed much higher than elsewhere but didnt mind as I needed it for my collection.
Brilliant service would use again in similar circumstances. Excellent service & timely delivery.
I bought a lightstick ive version two
I bought a lightstick ive version two, but then I didn’t even got the photo card no matter it was out of the packaging

Reply from iMusic
Good communication vinyl arrived in…
Good communication vinyl arrived in mint condition.
Superb service.
Both the service and prices are excellent,and their packaging is the absolute best. Add fast dispatch and they're pretty much unbeatable.
Delivery from Denmark to the UK is incredibly quick,much quicker to buy from imusic than a lot of UK retailers!
Highly recommended, you won't be disappointed.
Outstanding
iMusic is the best music online retailer. Great selection, prices and service. My go-to for vinyl. Thank you.
Great company - highly recommended
I've imported records to the UK from iMusic a few times now. Their prices for items and postage are often cheaper than buying within the UK and includes tracking. They're communicative, quick and reliable with good customer service and everything is well packaged. Highly recommended!
So much better than HMV
Reliable service, great range of vinyl at decent prices
I highly recommend this seller.
The item arrived more quickly than I expected and was in the exact excellent condition it was advertised as.
This was my first purchase from iMusic, but I'll be back! I highly recommend iMusic.
Amazing retailer
I have shopped with iMusic for a while now and have a genuinely positive experience every single time.
Great choice of products at very competative prices.
The website is easy to navigate and use, with good filter options to streamline the process even more.
The delivery times are reasonable too, I live in the UK and usually receive my orders within a couple of days.
Overall, I consider iMusic to be one of the best places on like to purchase physical media and they have been my go to store to add to my vinyl collection for the past couple of years.
Highly recommend this store!
My order was handled super efficiently…
My order was handled super efficiently and the product as described. I was impressed with my first order
Ordered Berättelser Från Slottsruinen…
Ordered Berättelser Från Slottsruinen Coloring Book by Hanna Karlzon - speedy delivery & exactly as described, packed well. I would order again. Thank you.
Great service, lots of shipping options
This website is great and very reliable. You're able to combine orders yourself (for instance if you've pre-ordered an item and want to add another item to that order) and you can choose between a wide variety of different postal services, depending on which one is most reliable in your area. Their packaging is sturdy. The only minor downside is that the use of multiple country domains (like imusic.dk, .nl, .be, etc.) can sometimes confuse password managers, but overall a great experience.
an absolute horrible experience
an absolute horrible experience - got early in the online queue for RSD 2026; got everything I needed in the basked and it was marked as reserver, then I waited 14 minutes for the site to load the payment and everything went out of stock because of the slow website;

Reply from iMusic
Fast dispatch and delivery to UK from…
Fast dispatch and delivery to UK from Denmark. Excellent packaging, prices and service.
Always Excellent Quality And Prompt Delivery.
I’ve used iMusic DK a few times now. Delivery is always fast, packaging is professional, records are brand new and sealed and prices are usually £5-10 per record cheaper than I can buy from sellers here in the UK.
I don’t normally make the effort to jump onto Trustpilot to review sellers but in this case these guys are worth it.
5 stars all the way.
Zero problems with this purchase
Zero problems with this purchase. Great service at a great price.
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