iMusic Reviews 

14,775
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 571 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection and superb quality, often finding rare items that arrive in perfect condition. The delivery service is widely appreciated for its speed and efficiency, with items dispatched quickly and arriving fast, secured by exceptionally careful packaging. Overall service is frequently described as professional and communicative, contributing to a positive purchasing experience. However, some customers also noted issues with order fulfillment, such as receiving incorrect items or having orders split and untracked. A few other people also felt that delivery times could be slow, and some reported receiving products that were damaged, warped, or had cosmetic imperfections upon arrival.

What people talk about most

Product

Clients share positive opinions on product, often highlighting the wide selection of music, including... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick delivery times,... See more

Order

Customers had positive experiences with order, frequently praising the fast delivery and efficient service,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent condition of items upon... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and recommending the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never knew of iMusic before. Seems to have more of the music I'm looking for. Purchased Metz..Atlas Vending. Turned out to be the more rare vinyl version to that of others. Great find..price with musi... See more

Rated 5 out of 5 stars

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always pack... See more

Rated 5 out of 5 stars

Thoroughly recommend, this is an excellent on-line retailer of vinyl/CD's. The prices are really competitive and the stock range is superb. Having tried to get the Pink Floyd RSD 26 set and being unsu... See more

Rated 5 out of 5 stars

I've been buying lps from imusic for a while now and I can't recommend them enough. The range they have is superb, the delivery time to UK isn't the fastest but for the price you pay it's worth the... See more


Company details

  1. Music shop
  2. Book shop
  3. DVD Shop
  4. Printed clothing store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(14,775)

2,103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this seller.

The item arrived more quickly than I expected and was in the exact excellent condition it was advertised as.

This was my first purchase from iMusic, but I'll be back! I highly recommend iMusic.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing retailer

I have shopped with iMusic for a while now and have a genuinely positive experience every single time.
Great choice of products at very competative prices.
The website is easy to navigate and use, with good filter options to streamline the process even more.
The delivery times are reasonable too, I live in the UK and usually receive my orders within a couple of days.
Overall, I consider iMusic to be one of the best places on like to purchase physical media and they have been my go to store to add to my vinyl collection for the past couple of years.
Highly recommend this store!

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service, lots of shipping options

This website is great and very reliable. You're able to combine orders yourself (for instance if you've pre-ordered an item and want to add another item to that order) and you can choose between a wide variety of different postal services, depending on which one is most reliable in your area. Their packaging is sturdy. The only minor downside is that the use of multiple country domains (like imusic.dk, .nl, .be, etc.) can sometimes confuse password managers, but overall a great experience.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

an absolute horrible experience

an absolute horrible experience - got early in the online queue for RSD 2026; got everything I needed in the basked and it was marked as reserver, then I waited 14 minutes for the site to load the payment and everything went out of stock because of the slow website;

19 April 2026
Unprompted review
iMusic logo

Reply from iMusic

Hi Жечев,

Sorry to hear about your experience. It was a very chaotic RSD launch online, we are well aware, and are deeply sorry for the issues caused as a result of our site overloading.
If you can write an email to tsj@imusic.dk with details about what you tried ordering, we'd be happy to have a look and see if there's any copies left through the reserved shopping cart and if there's way we can resubmit the order.

Best regards,
Troels / iMusic

Rated 5 out of 5 stars

Always Excellent Quality And Prompt Delivery.

I’ve used iMusic DK a few times now. Delivery is always fast, packaging is professional, records are brand new and sealed and prices are usually £5-10 per record cheaper than I can buy from sellers here in the UK.
I don’t normally make the effort to jump onto Trustpilot to review sellers but in this case these guys are worth it.
5 stars all the way.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

The great chill collection is a rare…

The great chill collection is a rare find by "Shakatak". I have an impeccable taste for the finest Smooth jazz. If all of their music was like this 2022 album I would be at all of their concerts! My wish is that they would have had a DVD of this incredible recording ! I DEFINITELY RATE THIS A 5 STAR !!!!!!

12 April 2026
Unprompted review
Rated 1 out of 5 stars

bad experience

1x sent damaged and they gave 20% off (CHF 3.90)
Now i have a damaged vinyl and money that wont be enough for a coffee.
Another vinyl was sent wrong. Well maybe it was the right one but online it was another picture & another vinyl so i expected the original one and not a different art piece...
So sad! I won't order with imusic again and can't recommend.

3 March 2026
Unprompted review
iMusic logo

Reply from iMusic

Hi Nico,

With damages to an item a partial refund is always one of the options offered. It is not the only option as customers are entitled to a full refund (though we'll either need the item returned or rendered useless in these cases).
Sorry if product image on one of the items was wrong! If we haven't already, please let our support team know which item it was so we can update the image and hopefully work out a solution for you, if you do not wish to keep the item received.

Best regards,
Troels / iMusic

Rated 5 out of 5 stars

I ordered an album from iMusic that I…

I ordered an album from iMusic that I couldn’t find in my area and I was very pleased with my purchase. Everything was exactly what it was and it even came sooner that expected. Thank you and will order again from iMusic🤘🤘

30 March 2026
Unprompted review

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