IMVU Reviews 178

I love this apps and imvu community. The imvu community are listening to our ideas while improving and making it better the second life. Hope imvu will last longer then second life

Imvu is fraud they deleted my account right after buying vip and credits dont ever spend ur money on this game because ur account isn’t safe

I had an account for almost 15 years spent hundreds if not thousands on it and then they deleted my account for inactivity and refuse to do anything about it. Worst customer service ive ever experienced (CID 10106315 account name Felis) Incase anyone from IMVU see's this, f---you and your s---- game

The bugs they have right now Is very annoying. It's been like this for a while. The photo quality is bad sometimes. I can't even use the app long. Things never load and it's laggy. Hopefully, they can fix the bugs soon. I can't even get past the walkthrough. This definitely makes my experience worse. I've been on IMVU for many years, I left for just a year and came back to a mess. Aside from all these issues, the avatars are very nice and realistic. There is a lot of dating and violence on here so it's not made for kids.

This review takes place in 2016 and before, over a decade after release.
I made an account in 2007, I was a creator from 2012, in 2016 my account was hacked.
IMVU's conclusion was that I had given my password away even though I in fact quit in 2014.
I decided to come back in 2016 and I was unable to login, I did a password reset and received no email.

I used an avatar checker to look at my account to see if I was hacked, it said I was last online in 2015, but I never had the app on my computer for years, when I bought a new computer I never downloaded the app.

I checked my email to see if it was the correct one, it was because I found an email with my username so I was hacked.
Turns out the hacker changed my password and email, I emailed IMVU and they told me that I need to billing information on the account, except I never paid for anything digitally, I bought the cards from Tesco so I had no evidence. My VIP was lifetime from years ago before it was subscription base so I was able to create without paying.

I showed evidence of my email of registration and because it was changed I had to confirm my identification through the now changed email that the hacker used to confirm a change, yet why was I not emailed to verify email transfer nor a password change?

In other words, because IMVU refuses to add second verification nor any account security because they believe hackers do not exist and we simply give our passwords away, I lost all my credits and all my work that were worth over 100 pounds and my perks that were only limited from years ago.

Players have been begging for years for better account security because hacking is really bad on this app and it is worse.

We have been harassed for 2+ Years by some dumb guy who spams our feed posts then deletes his account to make a new one over and over after we block him. Thousands of people have complained about harassment issues but imvu hq doesnt care enough to take action, they just care about the money they're getting. Hundreds of people have asked them to implement the option to only allow Feed Post comments by people in their friends list but they ignore that too. the ability to block actions from other avatars should be available to everyone as well, not just to VIP users. by the way, this idiot found some of our social media accounts when we dont know how. HQ NEEDS TO ALLOW US THE OPTION TO TURN OFF FEED POST COMMENTS TO ANYONE NOT IN OUR FRIENDS LIST BECAUSE THIS IS TOTAL POOP. I am tired and exhausted from blocking his accounts just to have him make more and start all over again. Imvu used to be a great company/program but has gotten worse over the years because they have gotten greedy. They need to listen to their customers before something huge happens and they end up having a lawsuit on their hands.

Just stay away from IMVU, they will ful you,continuosly beg you for money, enjoy to delete your account for stupid reasons and blackmail you for to get it back, they very well know that you made friends and you miss them. This is the worse thinkable social platform EVER, do not waste your money on imvu, you will regret it.

im literally pissed off with this game they put my account on hold just know that i had a account 3 years ago in 2019 that was HACKED and my account now is on hold all of a sudden even tho i have paid for credits since. and i apparently owe them over $350! that they wont even explain why this game is bs they will scam you out of money do not play my account is still on hold until i pay them that ridiculous amount quit while u can.

i will sue imvu, by not giving my account back. because someone hacked me, and abusing against rules.

It’s disappointing because phone users who don’t have a desktop can’t have access to the game like ap and marriage etc, and there should be free access to some things or challenges that award better credits. It’s not nice and glitches etc can really be avoided also kids younger that 17 should not be on this app? Even if ap isn’t on phone a 13 ur old can use it on pc so?

Think imvu should be took down its Absolutely disgusting full of sexual predators on it and scammers one guy fellow me on it used a fake profile name Paul Tomas 1982 then he change it again to a Canadian profile block him straightaway I deleted my profile ladies you need be careful how talking on there should be took off absolutely disgraceful

Banned because my roomate used my pc to log on! I contact the terrible support and worked with them answering questions which i feel involved giving very personal info.

The Agent Joryll then called me a "liar" and I am not paraphrasing here he actually called me a liar and claimed I was lying because my roomate used my bank card, which I allowed my roomate to, then told me I can't allow other use MY CARD this agent Joryll actually tried to tell me how ot use my card!

So after 15 years of being on the account, I was banned, for "impersonating staff". Why? Because I had an IMVU logo on my profile. But seriously why may you ask. Well I was protesting IMVU for a while on forums giving my opinions about the state of the community and IMVU in general. One day I was super done with the platform considering IMVU seemingly allows racists and bigots on the software to say disgusting things for years with seemingly no punishments, to where multiple people knew exactly who these people were. I also had my disagreements and opinions about the ever lasting problems on the site and the "new" now more expensive VIP system. I had posted a picture on my profile icon with the IMVU logo, but huge red lettering infront of said logo saying " I dont support IMVU ". I guess that's grounds for "impersonating staff" from their " safety specialists" in the office, because yes I called them. No other evidence, NEVER had I ever done such a thing, secondly haven't been on for a month and just watching friendly only pulse. Thirdly, I have never received a warning before this all happened, nor have I ever actually received a warning on IMVU in my time here. What justice huh? Thats IMVU's justice. Way more malicious people in the community but man, that picture was so awful wasn't it. They have the ability to wipe the profile picture and gave me a stern message saying it was bad (granted I would still have ranted about it but not on this level) Ya. Well, Run. Because if that's a technicality that they can get you to just to silence you and or ban you for any reason. Why be on it, just going to wait for trolls to false flag you off the platform, and that happens alot. And sadly their are KNOWN users who make multiple accounts daily to do malicious things, many of them actually have tumblrs dedicated to this, and no matter how much we complain and have proof as such, nothing happens.

IMVU has a very toxic community. I don't feel it's good for anyone's mental health. Pedophiles run rapid on this app. Internet bullying is a daily account. Suicide is a common topic. Rather it be people saying the want to commit suicide or telling others they should comment suicide. The staff does nothing about flags. The staff also spams your inbox with advertising to buy more credits at least 5 times a day. Almost all the rooms are either silent or full of drama or sex. Creators are not given proper pay for their work. People steal creative work with no repercussions. All in all it is not a safe or healthy environment and I would not recommend it for anyone ever

A good build-up. I can have access through my mobile phone. I've always updated the system properly. Even the clothes are affordable and good to use. Plus many culture come together and make a nice pretty fashion show.

Locked me out of 2 accounts I paid for usernames for(I hadnt logged into the game in a while). I have a feeling they have resold my usernames. Customer support is useless. Cash-loss

I love this app people that has very negative comment should keep thare mouth shut because IMVU made this site and app possible for us so we can make friends and have fun I love this app because they want us to have fun they want us to make friends and not be lonely so ya I think IMVU is a safe place to be as long as you don’t give information out to people you never met on FaceTime so Thankyou IMVU for making it possible for us you guys are the best

They really should call it IMFU with as much as they do. I have recently had my account "put on hold" due to inactivity. I have been with IMFU for over 9 years. Sure, I gave it up because it was quite boring. But I came back to see if a few friends of mine still were here. Nope. But, In the mean time I had to create a support ticket to get my account taken off of this "security hold" they put it on! Well, get this, when I did, I was told to give them all my information. (Keep in mind its been YEARS since I have registered any sort of information) emails change, things change over 9 years and I really can't keep up with every single email I have had. So after answering their questions at least 100 times over, explaining to them I even took the liberty of shutting ALL of my PayPal accounts, they still INSIST that I give them the PayPal information to the account. Even though, I know for a fact, they don't have MY information because its all closed. It has been for YEARS. They have every other piece of information I have given then, correctly mind you, and yet they still focus on this. I say don't bother wasting your money. Its a waste of time. If you want a REAL game? Try Second Life! it ups IMFU way more! And you don't even need credits as there are alot of free places to shop! Far superior too with graphics and the freedom you have in game play to move around!

Constant spam messages for cash shop bull and actual support tickets dont get read for days.

These snake oil salesman have to be the most deplorable company in the industry, and one way or another I am going to have my pound of flesh. Age verification is a joke, and PA is a balls out lie. They pretend to allow sex but nope, only if you are a lesbian because get this, every single male organ is flaccid and that is a deliberate decision. Fraudulent and it reeks of sexism and fraud, if they do not refund every cent I wasted on this rubbish then I am reporting them to the ACCC, and that will just be the start. I am going to rain hellfire down on these thieves, a scam like this has no right to exist and I will make it the business of my remaining years to destroy them utterly. Not just them either but everyone who backs them, including Menlo Ventures, AllegisCyber Capital, Bridgescale Partners, and Best Buy. They are all a bunch of charlatans and they deserve to be tried in the Hague. Respect yourself, do not do business with any of these companies.