In Car Music Reviews 

444
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its professionalism, efficiency, and transparent approach from start to finish. Many people commend the staff for their extensive knowledge, helpfulness, and polite demeanor, which makes every interaction pleasant and reassuring for consumers. The quality of the products and installations receives high praise, with reviewers frequently noting the clean work, high standards, and impressive sound systems. People consistently experience positive outcomes, appreciating the quick fittings, clear communication, and the team's dedication to resolving issues and thoroughly explaining everything needed for a satisfying job.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the staff's politeness,... See more

Staff

Clients share positive opinions on staff, frequently describing them as polite, approachable, and... See more

Product

Consumers find the products to be positive, with many expressing satisfaction with the quality and the... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of work and products... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I paid in advance, left the vehicle in goods hands while I was away for the day — everything was handled professionally and reliably. The dash cam installation... See more

Rated 5 out of 5 stars

Visited ICM 2 weeks ago to have a new head unit, Audison amp, & a Hertz subwoofer installed in my 20 year old E46 convertible. The job was done professionally without any issues & at the agreed pr... See more

Rated 5 out of 5 stars

Great place! The guys are super helpful and knowledgable. I wanted to upgrade the speakers in my BMW so got in touch with ICM. After sending through some details of my car, they recommended a number o... See more

Rated 5 out of 5 stars

Very helpful and determined to resolve any issues. In my case, I had fitted a Wireless Apple CarPlay Android Auto Interface for VW MIB 1/MIB 2 Golf MK7. Although the system worked, the touch screen wa... See more


Company details

  1. Car accessories shop
  2. Auto parts shop
  3. Electronics store
  4. Hi-fi shop

Information provided by various external sources

Welcome to In Car Music, East London's Leading Stockists & Installer of Car Audio & Security products, Car DVD & Navigation. This includes Car stereos Multimedia, CD Players, DVD Players & OEM replacement Car Radio, Car Speakers, Car Radios, Subwoofers, Speakers Amplifiers, MP3 Players, Aux In Stereo, USB Car Stereos, DAB Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cams, Accident Cameras, Reversing Cameras and Reverse Sensors. We also provide services relating to Car Audio Security and we stock car alarm, tracking systems from manufacturers like Viper, Hornet, Code alarms, Cobra, Tracker and Clifford Car Security Systems. We also supply and install Motorcyle Security, Bikes Alarms,Tracking and Accessory brand by Datatool.


Contact info

4.8

Excellent

TrustScore 5 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(444)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 Would Recommens

Was having issues with my multimedia screen for my Polo. They replaced it with an even better and brand new multimedia screen. Sorted out within under an hour for a very good price. Would recommend! Thank you, Anwar.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Super Customer service

Customer service was excellent i went for a ghost immobiliser i booked it with Anwar he made the booking for the same day for me and they installed it within 45 minutes. When i went to pick it up the gentleman who showed me how to use it was very good and knowledgeable i think his name was Jas. He gave me a very good tutorial on how to use it. Very happy with the service and would recommend to everyone

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service timely service

Great service timely service I will definitely be using them again as I will need a subwoofer the radio is working fine I'm still getting used to using it but they did a great job

24 May 2024
Unprompted review
Rated 5 out of 5 stars

car rear sensor fitting

car rear sensor fitting - amazing
amazing customer service and professional install.
customer focused team on phone, whatapps and in person

26 April 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience in my life with traders

Worst experience in my live with traders.
I’ve bought a particular screen , in few months it comes defect , then they replaced with different one with excuse is bigger screen , didn’t work at all. I told them I won’t the replacement of the original one I bought, then they said they have it in stoke I drove another 2 hours to their shop and again they installed a different screen then what I bought and paid. Now they even don’t bother to try to solve the my problem , I want the screen I paid £800 not a cheap staff they come with. Don’t waste your time and money there is a lot more companies out there .

15 April 2024
Unprompted review
In Car Music logo

Reply from In Car Music

We ordered two replacement screen for this customer and he wasn’t happy with it as it was not like the first one ( original supplier not responding to our correspondence) we supplied. So we offered him a refund. We do admit the quality was inferior and to keep customer happy we are willing to remove and refund him in full.

Rated 5 out of 5 stars

These guys are truly talented and very…

These guys are truly talented and very helpful, had the hertz audio set + subwoofer installed and it's night and day difference for my Astra. There was one small issue that I came back for the they investigated for me without issues. Very grateful and would recommend for anyone else looking for an audio upgrade for their vehicles.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Hope In car Music Technicians read this

I hope In car Music Technicians read this review they've know me over the years as a returning customer looking for that certain sound I used to love on the older analog car radios which I struggled to get warmth and richer sound on the newer digital ones. So in fact I went the other day and one of the technicians said oh you again ha ha he was right I was hungry to get that sound of yesteryear or even similar so I ask them to swap the speakers around the back to the front this would have cost me £200 pounds but they stopped me after taking a look then said the sound is really good they gave me back the car I was disappointed no change had been made and so thought I was getting back the same sound to my surprise on turning the car radio on was as close to the old rich sound I was yearning for it sounds amazing the back speakers sound clear and thump nicely than before. I don't know what adjustments they made but it sound great and my head has not stopped bopping to the music plus saved me £200 I cannot thank them enough it looks like they have a real good ear for quality and tuned it perfect for me Thanks again In car Music one extremely happy customer.

30 November 2023
Unprompted review
Rated 4 out of 5 stars

Quality work on my Apple car play and screen installation I would definitely recommend.

Great service. They updated my 6 inch BMW F10 screen to 10 inch with Apple car play and android audio. Fast and quality service. Giving 4 stars only because on the appointment day, they discovered that the wrong screen had been delivered in the shop and I had to reschedule for a week later, so I had to take another day off from work. They’ve been helpful and kept me updated on the estimated delivery date during that time.
Overall, good and professional. I would definitely recommend!

21 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look