In Car Safety Centre Reviews 

1,389
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Today we had an appointment for my son who has a neuromuscular condition. We were met by Bev and her colleague Claire. Bev was so bubbly and greeted us immediately. As I already filled out informa... See more

Rated 5 out of 5 stars

Brilliant experience today at the branch in Towcester. We made an appointment easily online and arrived to meet Bev who was clearly very knowledgeable. I'd already done my research and narrowed in do... See more

Rated 5 out of 5 stars

I wouldn't go anywhere else for carseats. We live two hrs away from our nearest store but have made the journey four times over 8 years now and have bought 3 different stage car seats from ICSC. Our... See more

Rated 3 out of 5 stars

Ordered a new car seat and it arrived quickly and packaged well. Unfortunately there were a few superficial marks on the items, we had already installed the seat before noticing so didn't want to retu... See more

Company details

  1. Car accessories shop

Written by the company

A child’s car seat is the most important safety product you can buy and we help you make the right choice. Browse our online shop and book a free consultation.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.5

All reviews

(1,389)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, checked the seats fitted my car (giving me great piece of mind) and shipped very promptly.

19 February 2022
Rated 5 out of 5 stars

First class customer service both…

First class customer service both before purchase (lots of help with which seat to choose and pros and cons of each for my circumstances) and after (nothing wrong after, just wanted some help with how to fit an accessory). Would highly recommend.

11 February 2022
Rated 5 out of 5 stars

Cannot fault any part of the service

Cannot fault any part of the service. Prompt receipt of the goods, arrangement to collect / fit and arranged for us to talk to a team member to make sure that what we had was suitable for the next couple of years as our grandson is now a big 2 year old and growing so quickly!

9 February 2022
Rated 2 out of 5 stars

Isofix arm broken on xdisplay carseat

Ordered an x-display besafe car seat and though it was delivered quickly it was broken with one of the isofix arms jammed in too far and the release button stuck as well. Have requested a return and refund.

6 February 2022
Rated 5 out of 5 stars

Great service!

Great service and product. Ordered a mirror and got a phone call yo apologise that they can't get the stock, but could provide different one, at the same cost even though it was more. It arrived super quick.

5 February 2022
Rated 5 out of 5 stars

Fantastic service

Fantastic service with very quick response to my questions and immediate dispatch of the order. Items arrived in perfect condition.

28 January 2022
Rated 4 out of 5 stars

Positive experience

We needed a social car seat as our son went into a spica cast. This one arrived very quickly and allows for us to get him around. Would recommend the rapid service.

21 January 2022
Rated 5 out of 5 stars

Car seat

Great product exactly as described and arrived when scheduled to. 👍🏻

18 January 2022
Rated 5 out of 5 stars

Excellent service

Excellent product range, really helpful advice even if you aren't shopping in person and the confidence that they will confirm suitability for your car before shipping your chosen seat. It really is excellent service and they are always my first choice for new seats. Shipping is extremely fast too.

17 January 2022
Rated 5 out of 5 stars

Excellent service

Was initially told online that the seat was out of stock so would be delayed before I had ordered it. This wasn't an issue for me as I was happy to wait. However I quickly got a confirmation email with delivery date that was only 5 days after ordering (2 of those days were public holidays). I was absolutely delighted with the communication and speed of delivery. The seat came and it is perfect. Definitely recommend.

6 January 2022
Rated 2 out of 5 stars

Over a week to arrive

Over a week to arrive, emailed to ask where my order was to be told they’ve just got them back in stock and will be sent out shortly! Took for me to chase this up!

27 December 2021

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