I N C H ² Reviews 2,600

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with their orders, frequently reporting that products were never received despite payments being processed. Customers also experienced significant issues with the products themselves, as many never arrived. Reviewers consistently highlighted problems with payment processing, noting that funds were taken quickly but orders were not fulfilled. The company's response time to inquiries was also a major point of frustration, with many reporting no replies to emails or messages. Additionally, the delivery service was widely criticized for non-delivery and extreme delays.

What people talk about most

Order

Clients share negative opinions on order experiences, with many reporting significant delays and non-receipt... See more

Product

Reviewers highlight negative aspects of product. Many customers report not receiving their purchased... See more

Payment

Customers consistently report negative experiences related to payment and order fulfillment. Many reviewers... See more

Response time

People report negative experiences with response times, often citing a complete lack of communication after... See more

Delivery service

Customers consistently express strong dissatisfaction with the delivery service. Many reviewers report not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It annoys me I can’t do ‘no stars’…. Spent £300 plus on a pair of boots and had order confirmation- then nothing! Weeks passed, I’ve emailed / tried social media/ their website….just asking for an ack... See more

Rated 1 out of 5 stars

This company is a scam!!!! Please beware and do not order from them under any circumstances. This is a second review from me because I've emailed them several times trying to understand where my o... See more

Rated 1 out of 5 stars

I placed an order on June 6, 2025 with Inch2. After not receiving any shipping updates, I reached out on June 15 and June 20. Their customer service replied on June 20, saying my order was “curren... See more

Rated 1 out of 5 stars

Guess what? I’m on the band wagon also. I placed an order on June 17, 2025. I requested information sometime in late July or early August. Simona replied that they usually take 3-4 weeks. “Slight... See more


Company details

  1. Clothing Shop

About I N C H ²

Information provided by various external sources

INCH² is an award-winning startup aimed to bring handmade top quality shoes and bags for affordable prices. With the support of 50'000 happy customers around the world as well more than 875'000 followers on Facebook and Instagram.

Contact info

1.1

Bad

TrustScore 1 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Total scammers

Total scammers! 2 years on and I have still not received my shoes neither the refund. And their shoes are not cheap. After some time they stopped replying to the emails that I have sent to them!
Do not buy from Inch 2!!!
As I see they have scammed many people!!!
Also they are offering 50 euro for writing a review, that’s why I can see 42% people has given 5 *, as they didn’t know what is waiting for them after they used that 50 euro promotion. Clever they are , you write a good review, use 50 euro promotional code, buy shoes and than you’ll be left couple of hundred out of your pocket! Same they did to me.
At least I can hope that they suffer the same losses that they’ve put people through.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS NO SHOES AND WILL STEAL YOUR MONEY

I ordered shoes. They never came and they stole 300 dollars. they kept emails they would eventually come and after 2 years they just stole my money. They sent a few emails so I would bot be able to dispute on paypal as I said I would saying they are in backorder be patient. Once the 120 day window was up they just stole my money!!!!! DO not order SHOES HERE. SCAMMERS. SACHA BOUTROS

12 April 2023
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even give them one star

I wouldn’t even give them one star. I ordered a pair of boots a year ago and have not yet received them. At first they were responding to my emails, but then they stopped responding and my emails got shot right back to me. As if, blocking me from reaching out to them. It’s been a year and no boots as of today. I’m so upset. They have taken my money and not given me the product. To me, this is called theft. Sorry!!

11 November 2023
Unprompted review
Rated 1 out of 5 stars

Arnaque

Arnaque! Attention le site encaisse l'argent mais vous ne verrez jamais votre commande...

Scam! warning, the website is cashing your money, but you will never be able to receive your order..

4 November 2023
Unprompted review
Rated 1 out of 5 stars

This is a Scam

This is a Scam, they take your money and then you never hear back from them, no email track , no customer service phone to reach out, you can’t even send email for customer care through their website, I can’t believe their website is still active and they’re deceiving hundreds of people like that and nobody can do anything about it. If you know some way to report them to local Latvian police or another European council , please let me know

6 October 2023
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. DO NOT BUY! Maddened after seeing the other reviews that this company can still be active. No order confirmation via email sent. Customer service phone line has a permanent user busy signal. Ignored emails to their customer service. Raised this a fraud to the bank to claim back money. Please raise any further instances of false transaction with your banks ASAP.

19 October 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT order anything from these thieves

Ordered by boots in Jan 2023. They took my money and never delivered the boots. I contacted them and they told me they would be delivered in March! They never arrived. I was then unable to contact them again. DO NOT order anything from these thieves.

14 October 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Although I was able to successfully place an order in 2019, something changed and now this company will let you buy shoes and make sure you never get them. In 2022 I placed an order, which has never been filled, despite multiple attempts on my part to get customer service to either send me the shoes I paid for or to refund me. They strung me along for over a year, telling me the shoes were out of stock but they were making more. When I’d check back in, it turned out they weren’t making more. Instead of a refund could I pick a different pair of shoes? There weren’t any pairs available, so again I asked for a refund and have been ignored ever since. Please do not waste your money with this company. They want your money and they have no intention of actually fulfilling orders.

31 March 2023
Unprompted review
Rated 1 out of 5 stars

I ordered shoes last year

I ordered shoes last year, still do not have it. They do not answer my mails. I always check reviews but "unfortunately"my friends ordered inch2 boots few years ago without aby problem, so I didn't check reviews. My bad.

1 September 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. Placed an order over six months ago. No boots, no money back, no replies.
They just take your money with total impunity.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

It is not trust company.

It is not trust company.
I purchased the boots 2 years ago and I never received this.
I wrote so many time for to have a refund, any answer of course.
Keep attention it is very bad experience !!!

2 August 2022
Unprompted review
Rated 1 out of 5 stars

It's a scam!

I work in a store where we used to carry INCH2 for one season many years ago. Since then we are listed on their website as one of the retailers, which is not true. We have tried to contact them many times, so they delete this information. We could never manage to reach them.
However, we get calls and emails by hundreds of people who got scammed by them. They paid large amounts of money and never saw their ordered goods. Nor the money.
Do not order or pay anything to this company.

3 July 2023
Unprompted review
Rated 1 out of 5 stars

LISTEN TO ME

I NEVER WRITE REVIEWS and yet here I am. I read all the bad reviews about Inch2 and I ordered from them anyway because I am an idiot. THREE MONTHS LATER: no shoes, no word from Inch2 and no refund. Do not buy from these losers. NOT WORTH IT.

6 June 2023
Unprompted review
Rated 1 out of 5 stars

They used to be a shoe company. Not anymore!

I have ordered a pair of women shoes and after I haven’t received any confirmation or number I tried to contact them. Without success. After reading dozens of reviews I know they will never deliver expensive shoes I ordered. It is mind boggling. They used to be a legit company!!!
Please, authorities, shut them down. They are not conducting proper business, they are stealing money from customers without fullfilling orders.

2 April 2023
Unprompted review
Rated 1 out of 5 stars

stole my money

I waited one year for my order and never received the order nor my money. After a while even the email didnt work.

Minirma

2 November 2022
Unprompted review

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