Great service, best price I could find, far cheaper than anyone else online — very affordable, which is a blessing, and I’m grateful for that. Items arrived quickly and were securely and, thankfully,... See more
Company replied
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Review summary
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Reviews shaping this summary
Having the regular order was good with appropriate reminders about when the next delivery.is due. However, you need to change delivery companies.The previous company - delivered DX - ifI remember was... See more
Company replied
Having recently needed to use your company because of health reasons. I have received nothing but the best service, quality of products also an excellent delivery service so far. Thank you for de... See more
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We are on a monthly prescription. After the initial setting up, there have been no issues. I get an email to say the order is upcoming, then another to say it’s on its way. Easy to communicate if nece... See more
Company replied
Company details
- #35 of 46 best companies in Medical supply store
- #47 of 63 best companies in Toiletries Shop
Written by the company
Incontinence Supermarket provides a large choice of incontinence products at the best value. Discover ranges of pads, pants, belted briefs and all-in-ones from several reputable brands. You can now shop by level of incontinence, gender or type of products to find your way easier through the site. Among the brands we feature, you will find Tena, ID, Lille, Attends, Abena, Conti, Kylie and many others.
Free Next Day Delivery*
* On all orders over £75
Because we understand the discreet nature of our products, we do offer for all deliveries free of charge a rapid discreet service. That means that if you purchase from us, ONLY you will be aware of the content of the package.
Contact info
National Distribution Centre, Ferrymoor Way, Park Springs, Grimethorpe, S72 7BN, Barnsley, United Kingdom
- 01226 719 092
- info@incontinencesupermarket.co.uk
- www.incontinencesupermarket.co.uk
4.5
Excellent
10k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I place my orders on the 20th July
I place my orders on the 20th July. On the 27th I contacted you to inquire why I had not received my orders. I was told I would receive either on the 27th or 28th. As I still had not received my order I emailed to ask why? I received my orders at 21.00hrs on the 28th.
20 July 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review. Please get in touch with customer services with any query's.
No problem in ordering by 'phone.
No problem in ordering by 'phone.
Delivery excellent.
Thank you.
20 July 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
It took too long to receive my order…
It took too long to receive my order from Incontinence supermarket it should have taken next day delivery it took almosta week
20 July 2026
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
It would of been better if I could of…
It would of been better if I could of placed my order days ago but you did not have the stock in. I would of preferred that could of notified me of when the order came in and I didn't have to keep going on-line to check
20 July 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
We understand your frustration, We appreciate you reaching out to us and will investigate this matter further. We value your feedback and will use it to improve our stock processes.
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
I was very pleased to have found your…
I was very pleased to have found your company. Your service is very good. I have always ordered my pads from Amazon. I won't be doing that anymore.
17 July 2026
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
My order arrived in the wrong size.
My order arrived in the wrong size.
I’ve tried various times to see where it went wrong and find a solution but still waiting for a reply.
Poor customer service
16 July 2026
Reply from Incontinence Supermarket
Thank you for leaving a review, I cannot see any communication from yourself regarding this order? Can you please get in touch with customer service and they will be happy to help.
Easy shopping experience
Incontinence supermarket had the product I needed at a good price. It was easy to place my order, I was kept informed of dispatch and tracking and my order arrived very promptly.
18 July 2026
Reply from Incontinence Supermarket
Thank you for leaving us your 5* review.
Delivered on time no damage.
18 July 2026
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review
Very good indeed!
17 July 2026
Reply from Incontinence Supermarket
Thank you for leaving us your 5* review.
Great communication from company as we…
Great communication from company as we have a repeat order. Delivery is prompt although Evri have let them down a few times but the company have resolved any issues promptly.
17 July 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
More information needed…
Goods arrived very quickly,but I am finding the web site very limited and I need more information about the items to order the right thing.
17 July 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
No issues
No issues, no problems - " does what it says on the tin " I will be using it again regularly.
16 July 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a lovely review.
Experience was okay
13 July 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
In my dealings with incontinence…
In my dealings with incontinence supermarket i have always been given a good service and the product is also reliable.
15 July 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a lovely review.
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a lovely review.
Great service quality products to…
Great service quality products to choose from quick promtordering and delivery.
15 July 2026
Reply from Incontinence Supermarket
Thank you for leaving us your 5* review.
So easy to order everything we need
So easy to order everything we need . Huge selection at a fantastic price . Delivery always on time ..... What's not to like
15 July 2026
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
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