Indiegala Reviews 2,742

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

One of the worst ordering experiences I've ever had. I’ll keep this brief because I don’t want to waste any more time on this company than I already have. My entire purchase process... See more

Rated 5 out of 5 stars

Indie gala is exactly what it seems: a marketplace that collects and sells electronic keys for independent video games, often at a steep discount. I've purchased more than a hundred game keys and bund... See more

Rated 3 out of 5 stars

Tried to buy two games that were listed as available on the website. One was removed from the shopping cart during checkout, even though it was still listed as available on the store page afterwa... See more

Company replied

Rated 5 out of 5 stars

It was a straight-forward purchase. Keys were delivered without any hassle. There is a security system in place before redeeming each Steam key. The Happy Hour is a very nice idea and it keeps custome... See more

Company details

  1. Video Game Shop

About Indiegala

Written by the company

indiegala banner vertical indiegala logo Store Bundles Showcase / Freebies Play and challenge die young prologue feudalife vorax Join our community Join Indiegala Discord server Our client Download Galak Follow us About Indiegala If you like videogames, especially PC games and indie games, you'll find on Indiegala.com the best prices you can find on the market in quick deals limited by time or quantity! Indiegala is also a game development studio. We're actually developing the upcoming open world action-adventure Die Young.

Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I'm having issues with PayPal for…

I'm having issues with PayPal for years, maybe since the company was sold and managed under someone else. Tells me the decimal value is incorrect or something. I've only used IndieGala once in 3 years or so. They also got hacked once and all the private information of the customers leaked so I don't really trust them with my information; though I still used their service so who am I to judge.

24 June 2024
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Reply from Indiegala

Hi, we are sorry but unfortunately this is not an issue from our side, you have to contact PayPal for this or you can try directly with a credit card. Thank you

Rated 5 out of 5 stars

I bought a game and now i can't redeem…RESOLVED


I bought a game and now i can't redeem it. My bank cleared the payment and you guys got it too. I even cannot open my account . It says error 15.. wth please look into it

Thanks to the discord team. They resolved within a day. Fully satisfied again. Keep it up

21 June 2024
Indiegala logo

Reply from Indiegala

Hi,

We apologize for the inconvenience, please try again now and let us know.

Thank you.

Rated 5 out of 5 stars

Very Sturdy

Although the terms and conditions state that purchased Steam keys must be used immediately, this is an EC-site where I can use a Steam key that I forgot to use 2 years ago without any problems!
This is proof that keys are managed thoroughly. It's amazing!

12 June 2024
Rated 1 out of 5 stars

Isn't their a term for baiting folks, then switching the product on them?

Saw a game on sale, bought it. Then they sold me the game they had no Steam Keys for... I contacted support (which is how I know what the issue was), and was offered a refund or another product. This game is still for sale on their site at the discounted price... for which they have no keys for.... Are they baiting you into spending your money, then trying to switch you to another product? Seems fishy. Seen many more people on Discord with the same problem, and NOT with the same game. Don't know that I'll be shopping here again.

20 June 2024
Indiegala logo

Reply from Indiegala

Hi, we apologize for the inconvenience, we already refunded your transaction. The game is still available because there are diferent regions and for other regions the keys are available. Thank you

Rated 4 out of 5 stars

Almost 5/5

I like how many games and books became cheap prices but i dont like the interface of library and the ways to payment give me headache frequently

21 June 2024
Rated 1 out of 5 stars

Didn't receive codes

Didn't receive codes. Haven't been able to get a refund. Thieves.

19 June 2024
Indiegala logo

Reply from Indiegala

Hi, we replied to your email, we need the transaction ID for your purchase in order tobe able to find it. Thank you

Rated 5 out of 5 stars

It was a straight-forward purchase

It was a straight-forward purchase. Keys were delivered without any hassle. There is a security system in place before redeeming each Steam key. The Happy Hour is a very nice idea and it keeps customers checking back regularly for great deals on bundles.

19 June 2024
Rated 1 out of 5 stars

Absolutely not worth the effort.

Logged into my account... had to deal with captcha a few times. Finally got logged in after they sent me a confirmation email.

Browsed for a game I wanted, made a purchase with the same paypal I have used many times. It accepted the purchase, deducted the funds.. then logged me out and wouldn't let me back in. I went to my email and found the "thanks for buying from us" email with a link to get steam key for download... clicked on that.. and it said I was locked out for "something went wrong" reasons. Finally got it to log in on a different browser and managed to find the key after a bunch of searching through the account page. Still can't log in on the original browser.

What an absolute pain in the ass.

18 June 2024
Rated 4 out of 5 stars

Pretty easy to use and navigate

Pretty easy to use and has a nice interface the only couple of issues i had was navigating to my games that i baught as it was in the store area. Along with this id rather not had the free game as it looked like a mobile like game that will just collect dust in my library

18 June 2024

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