Ingle & Rhode Reviews 

196
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After some extensive research I decided to use Ingle & Rhode to help me design an enagement ring. I love the fact I was able to choose ethically sourced metals and diamonds, this was particu... See more

Rated 5 out of 5 stars

My partner and I ordered a custom engagement ring and wedding band from Ingle & Rhode. The entire team have been incredibly helpful with the whole process. We live in Japan so it has made ordering the... See more

Rated 5 out of 5 stars

We got my engagement ring and our wedding rings from Ingle & Rhode. They're all absolutely stunning, and the service has been phenomenal. Highly professional, whilst also friendly and helpful. Not pus... See more

Rated 5 out of 5 stars

Natalie, and all of the staff members at Ingle & Rhode were fabulous from start to finish! The bespoke ring was even more perfect than I ever imagined it could be and exactly what I wanted! From the... See more

Company details

  1. Jewellery shop
  2. Jeweller

Information provided by various external sources

We specialise in ethical engagement and wedding rings, our jewellery is designed and made in the UK by some of the most respected craftsmen and women in the industry, using only ethically-sourced precious metals and gems such as Fairtrade gold and Canadian diamonds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

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Rated 5 out of 5 stars

Flawless experience

I can't think of a thing about my experience with Ingle & Rhode that could be improved on.

They were responsive to questions and to design suggestions, giving back good advice when I needed it and explained the process well from the outset and throughout.

No surprises (well, apart from for my fiance when I popped the question!) and I couldn't recommend them more highly.

16 January 2020
Unprompted review
Ingle & Rhode logo

Reply from Ingle & Rhode

Thank you for your recommendation. That's great to hear you are so
happy with your rings and the service received from the Ingle & Rhode
team. We hope to see you again in the future.

Rated 5 out of 5 stars

Engagement Ring

Great to deal with from start to finish. They took my initial ideas and designed an amazing ring.

16 January 2020
Unprompted review
Ingle & Rhode logo

Reply from Ingle & Rhode

Hi Paul, thank you for your amazing review! We hope to see you again in
the future.

Rated 5 out of 5 stars

Thoroughly impressed by the…

Thoroughly impressed by the professionalism, skill, creativity, and attention of the Ingle & Rhode team we encountered. This is especially true with respect to the members of the design team, who were very patient and quick to respond from start to finish - from our (admittedly vague) initial design ideas and through the handful of modifications to make our engagement ring 'just right'.

2 January 2020
Unprompted review
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Reply from Ingle & Rhode

Hi David, that's great to hear that we managed to get your engagement ring just right, we understand how important that is. Thank you for taking the time to leave your positive feedback and we hope to see you again in the future.

Rated 5 out of 5 stars

Simply the best ethical jeweller we…

Simply the best ethical jeweller we have come across. An excellent, personable, and admirable business.

29 December 2019
Unprompted review
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Reply from Ingle & Rhode

Thank you for your feedback, it means a lot to the team as we strive to excel in all areas of customer service. We hope to see you again in the future.

Rated 5 out of 5 stars

Great experience

Great experience. There was no rush to make a decision and no pushy sales. Tim was very knowledgeable and understanding and gave a good amount of his time. Would recommend.

22 December 2019
Unprompted review
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Reply from Ingle & Rhode

Hi David, I'm glad to hear you were happy with the approach the team took and that you enjoyed the experience. Thank you for your recommendation.

Rated 5 out of 5 stars

Wonderful experience

Purchasing from Ingle & Rhode has been a wonderful experience. It was very easy to work with staff as they were always helpful and attentive. They managed to create a bespoke ring perfect for my wife at a very reasonable cost! And of course the main thing is that all their jewellery are ethically sourced and procured. I highly recommend this company.

13 December 2019
Unprompted review
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Reply from Ingle & Rhode

Hi Rushan, that's great to hear you and your wife are so happy with your bespoke ring. I'm glad to hear you were happy with the service received from the Ingle & Rhode team. Thank you for leaving your review.

Rated 5 out of 5 stars

Fantastic Customer Service

The team were absolutely terrific from start to finish! They provided invaluable advice, kept me informed throughout and were incredibly flexible whenever required.

Thank you so much David, Emma and Christine!

11 December 2019
Unprompted review
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Reply from Ingle & Rhode

Hi Mark, that's great to hear your experience with us went so well. It's been a pleasure helping you and hopefully we'll see you again in the future.

Rated 5 out of 5 stars

5 Star Service!

Highly professional experience from beginning through to end. When we had our initial meeting with David we never felt any pressure for sales which so far seems rare from our experience with ring shopping. He was very clear about the process and we were able to get quotes before going ahead. Our diamond replacement was completely traceable back to Canada which put our minds at ease and Ingle and Rhode was the only place we found that offered this extensive knowledge of their diamond supply chain. The diamond is beautiful and we are very happy. My husband also got a fair trade gold wedding band which he loves. Thanks again for making this experience so smooth. Highly recommend!

7 December 2019
Unprompted review
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Reply from Ingle & Rhode

Hi Melissa, we're delighted to hear your experience with us went so well. Thank you for taking the time to leave your comments and if we can help you again in the future please do get in touch.

Rated 5 out of 5 stars

Excellent!

As ever, I&R were wonderful. The service is super friendly, their products are beautiful and also offer the comfort of recycled precious metal and ethical diamonds. We couldn't ask for more!

6 December 2019
Unprompted review
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Reply from Ingle & Rhode

Hi Giancarlo, that's great to hear thank you. We hope we can help you again in the future.

Rated 5 out of 5 stars

Very smooth and nice experience

Very smooth and nice experience. Both Emma and David were very helpful and gave me all of the information I needed before making a purchase. I've purchased one of their engagement rings and quality and look is superb, the (now, future) mrs absolutely loved it! Heartily recommend!

6 December 2019
Unprompted review
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Reply from Ingle & Rhode

Hi Alex, congratulations on your proposal and thank you for taking the time to leave your positive comments. We hope to see you again in the future.

Rated 5 out of 5 stars

Wonderfully made

Wonderfully made, and always happy to help.
We got married 7 years ago, my engagement ring and our wedding rings were all made by Ingle & Rhode.
All our rings were costumed made, and no matter how challenging the designs were, in all 3 cases, they have delivered the rings to exactly how we wanted them and we are very thankful for that.
The follow up service is brilliant, clean and polish quality is exceptional. The staffs are welcoming and efficient. I would highly recommend them.

20 November 2019
Unprompted review
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Reply from Ingle & Rhode

Hi Karen, that's great to hear and we're glad to be able to keep providing you with the service you want over the years. Hope to see you again soon and thank you for taking the time to leave your review.

Rated 5 out of 5 stars

Three beautiful rings

Ingle and Rhode have made 3 beautiful rings for me - I loved the experience of working with them to choose a ring and I kept coming back for more after the first one! I am a huge fan of both their ethos and their workmanship as well as the very personal experience they create when you meet in their central London office/salon to start the process of choosing the perfect ring.

18 November 2019
Unprompted review
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Reply from Ingle & Rhode

Hi Isabel, it's been a pleasure creating your jewellery for you and we're glad to hear your experience with us has been so positive. Thank you for taking the time to leave your feedback.

Rated 5 out of 5 stars

Recently engaged

I would like to thank David and his team for the amazing custom ring that they helped create for my fiancé.
From our initial interactions, the entire team were professional, friendly, accommodating and clearly knowledgeable. David, in particular, helped guide us through the process without applying any pressure.
I would recommend, and hopefully be back!

16 November 2019
Unprompted review
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Reply from Ingle & Rhode

Hi Habib, we're delighted to hear that you're so pleased with the experience you had with us creating your bespoke ring. We hope to see you again soon and thank you for providing your feedback to us.

Rated 5 out of 5 stars

Very satisfied

Rings are wonderfully made and service is excellent! I strongly recommend Ingle & Rhode

6 November 2019
Unprompted review
Ingle & Rhode logo

Reply from Ingle & Rhode

That's great to hear you are so happy with your rings and the service received from the Ingle & Rhode team. Thank you for leaving your review and strong recommendation!

Rated 5 out of 5 stars

I've bought a custom engagement ring…

I've bought a custom engagement ring and both wedding bands through Ingle and Rhode, plus I've invested in the company... I wouldn't go anywhere else

6 November 2019
Unprompted review
Ingle & Rhode logo

Reply from Ingle & Rhode

It's been a pleasure creating your bespoke engagement ring and wedding bands. Thank you for leaving your review and we hope to see you again soon!

Rated 5 out of 5 stars

Amazing service and amazing quality

Amazing service and amazing quality. Wouldn’t hesitate to come back

6 November 2019
Unprompted review
Ingle & Rhode logo

Reply from Ingle & Rhode

Hi Neil, thank you for your amazing review! It's great to hear you were so pleased with our service and the quality of our jewellery. We hope to see you again soon.

Rated 5 out of 5 stars

Great experience, would recommend

Great experience. Polite, helpful and accommodating staff. Would have been even better if you accepted Amex, but small detail.

6 November 2019
Unprompted review
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Reply from Ingle & Rhode

Hi Rich, it's great to hear you had such a positive experience with us. We take all our clients comments on board and appreciate your feedback. Thank you for taking the time to leave us your review.

Rated 5 out of 5 stars

Fantastic experience, start to finish!!

I just wanted to say a huge thank you to everyone who had a part in my experience with Ingle and Rhode, it was faultless from start to finish.
I was shopping around at different jewellers in London and you were by far the best one I visited; everything about the experience was simply amazing and I can’t thank you enough for that. Your designs, communication, knowledge and passion are second to none. I will 100% be coming back to you in the future to spoil my, (hopefully) wife again!
Thank you so so much

6 November 2019
Unprompted review
Ingle & Rhode logo

Reply from Ingle & Rhode

Hi Harry, thank you so much for the great feedback. We appreciate you taking the time to leave your comments and can't wait to assist you with any of your future jewellery requirements.

Rated 5 out of 5 stars

Fantastic ethical jeweller

Ingle and Rhode is an excellent organisation specialising in ethically sourced jewellery. I have used them several times (for a bespoke engagement ring, wedding rings, and an eternity ring) and on each occasion I have been extremely pleased with what they have produced. The staff are all friendly, professional, and knowledgeable. During consultations I always felt they were offering honest and impartial advice, without any pressure to buy. I have no hesitation in recommending them to anyone and will certainly go back to them for my future jewellery needs.

6 November 2019
Unprompted review
Ingle & Rhode logo

Reply from Ingle & Rhode

Hi Jonathon, it's great when we see existing clients continue to come back to us and we're delighted to know that every time you've had such a good experience. We look forward to seeing you again in the future and thank you for taking the time to leave your review.

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