Ink Express Reviews 

649
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the reliable, high quality of the products. Consumers often highlight that the staff is consistently helpful and friendly, making the purchasing process smooth and pleasant. Many buyers note that items arrive well packed and secure, preventing any damage during transit. However, some reviewers noted issues with delivery delays, mentioning that shipments occasionally took longer than expected. A few people also experienced frustrating problems with product sizing or unexpected color differences when printing. These specific setbacks caused disappointment for a small group of users despite the generally positive service.

What people talk about most

Product

People report positive experiences with product, noting that items arrive promptly and work perfectly.... See more

Delivery service

Clients share satisfaction regarding the delivery service, consistently noting that orders arrive promptly... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight helpful advice,... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the products and true... See more

Staff

Reviewers mention positive feedback about staff, highlighting great service, excellent advice, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value inks. Have been using Ink Express for a few years now after many frustrating attempts at using other company's inks for an Epson SX235W printer. Have tried ink cartridges from Tesco... See more

Rated 5 out of 5 stars

The Ink Express printer head cleaning fluid did the job where distilled water had failed. I inserted some kitchen towel under the print head and left the cleaning fluid on the head overnight. It took... See more

Rated 5 out of 5 stars

I have ordered many items from Ink Express over the years and have called customer services when I am unsure how to do something and the response is always professional and helpful. The items are alw... See more

Rated 5 out of 5 stars

Have used Ink Express for a couple of years and both their ink & refillable cartridges have worked perfectly with my Epson printer. Previously I had used Tesco & Cartridge World print cartridges and c... See more


Company details

  1. #1 of 5 best companies in Printing Equipment Supplier
  2. #4 of 6 best companies in Paper Distributor
  3. #10 of 16 best companies in Printer store
  4. #6 of 11 best companies in Printing Equipment and Supplies
  5. #39 of 53 best companies in Arts and Crafts Shop
  6. #10 of 17 best companies in Toner cartridge supplier

About Ink Express

Written by the company

As specialists in inkjet and dye sublimation supplies, Ink Express is a Midlands based printer and ink supplier. As one of the UK’s largest providers of quality compatible ink cartridges, toner cartridges, photographic paper, CISS and RIC our prices are consistently competitive without sacrificing quality.
Shop inkjet supplies
Ink Express specialise in Dye sublimation supplies for the personalised gift and promotional markets. We offer Sublimation printers, sublimation ink, sublimation paper and accessories. We also offer a wide range of popular sublimation blanks!
Shop sublimation supplies
With 30 years of experience in the print industry our team provides expert knowledge and customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

649 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(649)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful advice over the phone.

Helpful advice over the phone.
Bought a set of Pro dye inks for my Epson printer. Lovely results with them. I found the inks produce really true colours and also black and white prints are excellent.
I have bought inks from Ink Express over several years and have always been pleased with their products and service.

15 April 2026
Rated 3 out of 5 stars

Compatible ink cartridges may not work!

Well, the refillable replacement cartridges for my new Epson XP-2200 arrived as expected together with the four bottles of ink and four syringes for filling. I waited until the starter cartidges supplied with the printer were running low before trying the Ink Express ink. The goods came with a printout warning that I should untick the product status monitoring and automatic updates when installing the printer driver. Unfortunately the driver was installed weeks ago. The printer refuses to acknowledge that there are four newly filled and replaced cartridges in the printer ready to go. No matter how many times I try the different procedures for wiping the printer memory to be found on the internet I cannot get the printer to work. Ink express have been unable to offer any solutions. It would appear printer manufacturers are ensuring the software that accompanies the printer prevents the use of unbranded inks. Buyer beware!

22 January 2026
Rated 5 out of 5 stars

Arrived on time

Arrived on time. Printer packed well.
Instructions for setting up printer, supported file download and ink setup. Thank you.

7 January 2026

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