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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and competitive pricing, often noting that they are a much more affordable alternative to original brands. The service is frequently highlighted as exceptional, with many people appreciating the efficiency, prompt delivery, and helpful support when issues arise. Reviewers also find the ordering process simple and straightforward, making it their preferred supplier for printer needs. However, some customers also noted occasional issues with product quality and compatibility. A few people experienced faulty cartridges, problems with cartridges not being recognized by their printers, or issues with them not fitting correctly. There were also isolated instances of incorrect items being sent or difficulties with returns.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the excellent quality of... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and prompt... See more

Price

Customers had positive experiences with price, consistently finding products to be well-priced and... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers highlight the ease of online... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Opened a new toner several months after buying. It was faulty, producing streaky copies. Emailed Inkredible, they replied within minutes and a replacement cartridge arrived the next day. Corrected a f... See more

Company replied

Rated 5 out of 5 stars

The products are excellent and well priced. Inkredible are a reliable company, but I get bombarded by their stupid advert every 5 minutes on Youtube, which is causing me to think about boycotting the... See more

Company replied

Rated 5 out of 5 stars

I was trying to replace the cartridge holder for a friend who was tearing her hair out. I actually got through to a real, live human being (so sorry - forgotten your name) - who was incredibly helpfu... See more

Company replied

Rated 5 out of 5 stars

INKredible are the best ink supplier I’ve used online. My printer is a Cannon printer, and ink for this particular printer is expensive from Cannon, but I’ve tested it against INKredible inks and ther... See more

Company replied


Company details

  1. Printing Equipment and Supplies
  2. Office supplies shop
  3. Printer store
  4. Printer Ink Refill Shop
  5. Printing Equipment Supplier
  6. Toner cartridge supplier

About INKredible.co.uk

Information provided by various external sources

Order... Install... Print!

Here at Inkredible, we understand our customers require a trusted, reliable, quick and cost effective way of buying replacement ink cartridges for their printers.

We believe that by offering the best quality ink cartridges with quick delivery and low prices, we get the balance just right. Mix in our expert Customer Service and that is why our customers keep coming back.

Visit Inkredible

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

top class service

top class service
good value
fast delivery
A++++++++

21 September 2022
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Thanks for the review Eric! Glad you enjoyed the service we provide!

Barry
INKredible.co.uk

Rated 5 out of 5 stars

Good product and good value

Good product and good value. Immediate dispatch. V quick delivery.
Reliable, as always.

11 August 2022
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

We really appreciate your positive review! Many thanks for being an INKredible customer!

Rated 5 out of 5 stars

Is the term: INKredible justified?

Is INKredible justified? Yes, they are/it is. As far as I know, you can’t phone them but their service is responsive and their products add value. They are not a hassle to trade with. I will certainly use them again without hesitation.

9 May 2022
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi, thanks for your excellent review, it's appreciated!

We're always happy to call customers when the situation requires it, however, as a small team, we can assist with most of the standard printing queries by email and livechat.

Regards
INKredible

Rated 5 out of 5 stars

Fantastic Customer Service Would Highly Recommend

Great product at excellent prices and very fast delivery. Callum provided fantasic support when I was unsure about what product to buy. Brilliant service.

13 April 2022
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

Rated 1 out of 5 stars

Not fit for purpose

Please avoid buying ink cartridges from this company. The saying “you pay for what you get is true” Two packs of HP364 cartridges ordered and arrived very quickly but when you open them, they are over full, ink goes everywhere, fingers, carpets, paper and my photocopier says there is an issue with all four cartridges, so I replaced them with the other pack, and the same thing happened, ink everywhere and do not work. Now using genuine cartridges and everything is fine. Maybe its just this range of cartridges but they are a different build standard and are really poor standard with clearly no quality inspection.

8 January 2022
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi Robert,

I'm sorry you have had a poor experience with ink cartridges purchased from ourselves on this occasion.

Although this is not the condition in which we expect ink cartridges to be received, there is no doubt that they can be damaged in transit from time to time. Of course, this is largely out of our hands, but we are here to replace items that are damaged or leak in transit and we certainly don't expect customers to attempt to use any product that appears to be leaking or damaged, in their printer.

This does ultimately require the customer to get in touch otherwise we have no chance to put things right and unfortunately I can't see any contact from yourself that there was an issue at the time of opening. We would have had replacements in your printer or a refund in your account by now if we were aware of any issue.

Just as a side note, generally, compatible cartridges also require that the plastic 'PULL' strip is removed before any nozzle covers to minimise any chance of leakage. As this was your first order with us, you may have been unaware that this was the case, but with no contact, it's impossible to say what the cause was. Needless to say, after selling tens of thousands of these particular cartridges without issue, we continue to have great faith in the build standard and quality assurance.

If you'd like to get in touch to organise a refund or replacements, feel free to email us on our support email address, available on the 'Contact Us' section of the website.

Kind regards
Inkredible

Rated 5 out of 5 stars

Excellent company

Excellent products, excellent value, excellent service! Thank you 😊👍

6 December 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

Rated 1 out of 5 stars

do not buy if you have HP Printer.

do not buy if you have HP Printer.

only get refund if package is unopened
well you have to open it to see if it works.....

they only post good reviews and a handful of selected bad reviews as some of the bad ones are not on here

seconded review... lets see how long this last till it taken down

19 November 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi Paul,

Many thanks for leaving a review. We certainly won't attempt to remove your review, nor do we do so for any review unless it is blatantly spam or not from a verifiable customer of ours.

Regarding the issue you had with your Compatible HP toners. I can see from the limited communication we received, that our Customer Support team were attempting to help get you printing with some troubleshooting suggestions.

Unfortunately, it appears that there was no desire to try anything we suggested that might have got you up and running that day and instead asked to be removed from our mailing list before we could proceed to discuss options for return and refund.

If you still have the toners available for return, we're more than happy to reconvene communication in order to arrange collection and refund of the items as per our normal policy.

Kind regards
Inkredible Support

Rated 5 out of 5 stars

Purchased cartridges this afternoon

Purchased cartridges this afternoon, something went wrong. They sorted immediately. BRILLIANT SERVICE. Fantastic company to deal with. Thank You

19 October 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

Rated 5 out of 5 stars

Excellent customer service

We used Inkredible for our ink order of 20+ cartridges.
For some reason 3 months later when I changed a cartridge it didn't register with my printer. Called up Inkredible. No problem.. No quible, a fresh new cartridge arrives 2 days later.
Cracking customer service. WELL DONE!

7 October 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

Rated 5 out of 5 stars

Great customer service and excellent prices

I have been ordering ink cartridges from INKredible for the last seven years and I can't fault anything to date!
I ordered last Sunday evening and received cartridges on Tuesday with free delivery.
Brilliant...........can't say more.

5 October 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review and past custom, we hope to see you again in the future!

Rated 5 out of 5 stars

Outstanding Products and Service

Outstanding service from a first rate company. I have been using their ink cartridges for years and always been 100% satisfied. I had a problem with one cartridge this week and sought advice from their excellent customer service department. Within 20 hours a free replacement cartridge was in my hands! Customer service does not come any better than that. I unreservedly recommend INKredible to all. Their products, prices and customer care are exceptional.

19 August 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review and past custom, we hope to see you again in the future!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, as always, for our latest order. Placed order at 15.23 last Friday, received email 15.41 confirming despatch and arrived by Royal Mail 10.30am the following day. The ink gives good quality prints on the posters we produce for our company.
Thank you INKcredible!!

16 August 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

Rated 5 out of 5 stars

Super Quality and Service

I ordered a complete set of four replacement cartridges for my Epson XP 2105 printer
on Friday morning which arrived the following day, Saturday. What an excellent service! Quality cartridges which never disappoint. I have been ordering from INKredible a few times and have never been disappointed. Not the cheapest cartridges available online, but you get what you pay for: Excellent quality ink for your printer and a first class service. Using cheap cartridges for your printer is not advisable, as they can easily damage an expensive printer.

7 August 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

Rated 5 out of 5 stars

Perfect service

Perfect service, I had ordered compatible toner for an HP laserjet Pro 400 MF475DW, the original order arrived within 2 days, after the yellow toner had leaked their customer support were quick to replace these. On the whole, great customer service, very reasonable prices for toner and would happily recommend them

21 July 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

Rated 5 out of 5 stars

Fantastic and would highly recommend

Fantastic and would highly recommend. I have used them a few times now and the delivery is super prompt. The cartridges are readily accepted by the printer and register as genuine and work just fine. And the savings are very substantial. Will happily keep ordering from them.

21 July 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

Rated 4 out of 5 stars

I ordered a new set of cartridges and…

I ordered a new set of cartridges and emailed a question to Steph at INKredible about XL cartridges. She responded immediately and even sent me a free black cartridge. Their products have worked well and lasted as long as the original manufactures offerings, because of the above and the fact they are 4 x less expensive than Epson cartridges, I would have no reservations in using them again or recommending this company. NB... next day delivery was a bonus.

1 July 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review and recommendation, we hope to see you again in the future!

Rated 5 out of 5 stars

Can’t be faulted

These guys are my go-to for ink. Usually get Canon compatible cartridges and never had a problem. Support are lovely. Delivery is really fast, they dispatch with lightning speeds which is handy because I’m always forgetful with ink and can’t wait a couple days for it to get here.

9 June 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

Rated 5 out of 5 stars

Thank You INKcredible

You can always tell a quality supplier by the way they react to a problem
I have used INKredible inks many times without problems and the quality value is very good.
My last batch of mixed ink had a faulty Cyan which was replaced immediately within 24 hours together with an apology.
Thank you INKredible inks, I wish everyone acted as you did.

9 June 2021
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we do pride ourselves on providing a top service from actual humans!

Rated 5 out of 5 stars

Excellent Toner Cartridge

Good value and quick delivery.
I purchased a black toner cartridge for my HP Color Laser Jet Pro M452nw. Although the printer stated it was not a genuine HP product it still accepted it and works perfectly. 5 stars.

8 May 2021
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for your review, we hope to see you again in the future!

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