InMotion Hosting Reviews 2,759

Quick and easy. Easy peasy.

I really like the way that tech support interacts with me. The give the impression that your personnel are genuinely in helping me resolve my issues. None of this would be possible through chat or ticket arrangements. It is impressive that Inmotion Hosting continues to have telephone support.

I have been with WebHosting Hub for about 12 years and their team has always been beyond helpful. I would recommend them to anyone who needs hosting,

Eric was super helpful to me in getting a staging environment set up, walking me through the steps necessary to clone the site and was there and very responsive as soon as I responded to emails. I really appreciate the help provided!

Over my expectations.

I have been with inMotion Hosting for more than 10 years now. Currently hosting 4 shared accounts and 1 VPS. They have been very professional and friendly. I have not faced any disappointments.

I've been with InMotionHosting for more than 12 years now. Not because I fear of changing hosting and moving my data, but because its simple.

I can't really compare cost, haven't checked yet. But one thing is sure, they make everything easy for you when there's a problem.

I host mainly personal websites and non-profits so I don't make a ton of money from them. So when one of my website got Hacked, they were quick to fix the issue. Cost me quite a bit, but nothing compared to the damage it could have done if I tried to fix it myself.

Maitrey was really helpful in that process.

Again, if you're not a dev or a web professional like me and have an issue with your website, they know what they're doing and they're fast.

They were very efficient at solving my problem. I didn't have to learn any new technical stuff.

Was able to complete all updates successfully.

We have been with IMH for over 4 years and have never had any problems. The support is always top-notch! Jamie F with Solutions was a lifesaver when we upgraded our dedicated server. He made the transition as smooth and seamless as possible. Would highly recommend IMH for general hosting and advanced server configurations.

Reliable service and speedy customer service. Winning!

Great Product. Great Service. Great Customer Support. Always available when you need them.

Okay I just got this an I am satisfied

After 14 years as a loyal customer, our experience with InMotion Hosting ended in a way no business should ever have to deal with.

On a Friday afternoon, InMotion suddenly suspended our website without warning due to a copyright complaint related to wording on our site. Whether the complaint was valid or not isn’t even the main issue. The real problem was how they handled it.

Within 2.5 hours, our team identified the keyword in question and completely removed and updated it across the website to comply. Despite fixing the issue immediately, there was no way to get the site reinstated because the only department able to review the case was their legal team, which does not operate on weekends.

This meant our business website remained offline for almost three full days, leaving our company stranded with no support, no urgency, and no practical path to resolution.

The amount of unnecessary stress this caused and the damage to our business was significant. Our website is a core part of how we operate, communicate with clients, and generate leads. Being taken offline without warning created disruption for our team, confusion for our clients, and real impact on our operations.

A simple warning, a short grace period, or even a temporary restriction while we corrected the issue would have been reasonable. Instead, the site was taken down instantly, and even after resolving the issue quickly, InMotion offered no way to bring the site back online until Monday.

After 14 years of paying for their services, customer loyalty clearly meant nothing.

Because of this situation, we had no choice but to begin migrating our entire website to another hosting provider just to regain control and stability for our business.

If your business depends on your website being online, this kind of risk is unacceptable. There are many other hosting companies that treat their clients like partners instead of liabilities.

I strongly recommend looking elsewhere before trusting your business to InMotion Hosting.

Working with InMotion Hosting has been a very good experience for us. Robert Jenkins and Parag Parikh have been a real help with maintaining and improving our ecommerce website, shopeangee.com.

Early in the partnership, they were willing to meet with me weekly, which made a difference as we worked through priorities and improvements. They also put a tremendous amount of effort into rebuilding the backend of the site to improve the user experience.

What I appreciate most is that they do not just wait around for direction. They work independently, bring ideas to the table, and reach out when they see better ways to handle something. They have also gone above and beyond by helping research replacement options for plugins that were being sunsetted, even when that was not something they were required to do.

Two direct wins for us were converting images from .jpg to .webp to help site performance and moving our review plugins from another platform over to WiserReview. Those are the kinds of practical improvements that actually matter.

The results speak for themselves. Our analytics show a faster website experience, and that has real value for us. I appreciate the work, initiative, and support Robert and Parag have provided.

I'm a small boutique realty brokerage owner in greater Las Vegas. I have been with this host for over a decade. They do things for me they don't have to. I ask for help and they have been doing it! Things a pro website tech should be repairing. Inmotion saves me money! I recommend them. ROCKIN THE HOUSE realty is a member of the BBB. Lic# b.0143546.

John R. took care of my issue right away and explained what had probably happened. Was also helpful in telling me how to retrive my missed emails. THANK YOU!

I received the solution & assistance I needed for a problem on my website. I am thankful that the issue was resolved efficiently in a short time.

the customer support was very fast and efficient