EDIT: Whilst the flowers were in poor condition, customer service has been great in resolving the issue. Will definitely notch that one up to bad luck and try again soon. Many thanks!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My mom loved the flowers delivered to her hotel in Paris. They got there the next day after our order. The only negative was that it was a bit pricey -- but considering delivery was included, I can't... See more
Super easy quick service for sending flowers to Spain! I had to change the delivery date and this was no problem for the friendly team at Interflora! Also, the flowers my mum received were even more b... See more
It was easy to choose the best bouquet of gorgeous flowers and they were excellent value for money. The service was very excellent as they were delivered within a day or two of ordering.
Company details
- #26 of 43 best companies in Flower Delivery
- #24 of 35 best companies in Florist
- #18 of 30 best companies in Flower market
- #308 of 372 best companies in Gift shop
Written by the company
Hello, we’re Interflora and we believe in doing flower delivery a little bit differently. That’s why every single one of our bouquets is hand-crafted on your local high street. A truly one-of-a-kind gift created and delivered by an artisan florist. No production lines. No factories. Just show stopping arrangements that WOW from the moment they open the door. Why? Because in a busy world that all too often keeps us apart, we know that a bouquet isn’t just a bunch of flowers; it’s a moment of connection and it’s our job to make it special.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- quality.assurance@interflora.co.uk
- www.interflora.co.uk
4.3
Excellent
151k reviews
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The bouquet wasn’t same as in the…
The bouquet wasn’t same as in the picture.
Delivery was on time
11 May 2026
Very easy to place order
Very easy to place order. Thanks to the florist for a lovely display
20 May 2026
Lovely flowers and speedy delivery.
17 May 2026
Very radiant colours
17 May 2026
On time and beautiful
20 May 2026
Flowers not delivered on time
I ordered flowers to be delivered in Australia on a specific day and they did not arrive. I left it for a day then contacted you. You said it had been delivered, I asked for proof, either a signature or photo. You then said you look into it.
You then contacted me to say it had been missed and not delivered at all.
You did apologise and have given me a part refund, which I am still waiting for. It’s now been 3 days since you said this.
17 May 2026
Used the sevice a few times now and…
Used the sevice a few times now and have never had an issue .
Beautiful flowers and always delivered without any problems very efficient service
20 May 2026
i had one small query about adding a…
i had one small query about adding a line in the delivery address and it was resolved promptly,the flowers and gift arrived early in Rome so that they could be enjoyed as one of the first birthday items
14 May 2026
Timely delivery and a great bouquet of…
Timely delivery and a great bouquet of flowers. Thank you.
17 May 2026
Birthday flowers
Flowers were for partners birthday.
They were delivered before midday as I had asked for and were a lovely arrangement. She was happy, I was happy. Thank you to the florist.
19 May 2026
The site was easy to use and very good…
The site was easy to use and very good prices with extra gifts.
Only thing I would have liked is a photo of what was being delivered as I don't see before hand and don't want to ask friend it makes it less personal.
Overall not a problem
14 May 2026
Unprompted review
We ordered flowers for a postoperative…
We ordered flowers for a postoperative friend. The whole experience was very straightforward and efficient. We were kept well informed, and I have no complaints whatsoever.
20 May 2026
Easy to order
Easy to order, delivered the same day at short notice, flowers were beautiful
20 May 2026
The flowers and arrangements always…
The flowers and arrangements always beautiful but last time I chose bigger arrangement but apparently the size was the same as previous ones. I was a bit disappointed
15 May 2026
It seems to be all good.
It seems to be all good.
One thing I am not sure is that I couldn’t know how it looked like in fact.
I wished I could’ve seen by a photo.
10 May 2026
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Interflora UK Customer care standards hit all time low.
Interflora UK, Customer Care standards hit all time low. Flowers never delivered, no phone number that you can call. Takes 48 hours to reply to email. On line chat does not work. Never explained why the flowers were not delivered, no care or real apology for the terrible service.
As a loyal regular customer for many years, I feel so let down and disappointed. I shall never use them ever again. Please be warned if anything goes wrong they are simply not interested, shameful.
16 May 2026
Unprompted review
Reply from Interflora UK
Hi Graham, I am sorry to hear this, please contact us directly, if you have an issue that you would like us to look into. You can email us at Hello@interflora.co.uk or contact us via our messaging service on our website.
Kind regards
Michelle
A beautiful bouquet ,delivered as…
A beautiful bouquet ,delivered as promised , nicely presented and so much better value than anything I could buy locally
19 May 2026
flowers for my wife…fantastic service
I've ordered flowers for my wife through interflora on a few occasions now most recently for our wedding anniversary. the website is simple to navigate and place an order they use a wide range of florists I placed the order at 11 pm i paid extra for the next morning delivery and the flowers came early morning and the presentation and variety of pastel coloured flowers looked amazing and my wife was really impressed and said they were beautiful and she was nearly bought to tears... happy tears of course! Also the flowers always last for atleast 12 days. I highly recommend this service! Thanks interflora and to Lockwood's florist who arranged a lovely bouquet 💐for the wife 👍
13 May 2026
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