EDIT: Whilst the flowers were in poor condition, customer service has been great in resolving the issue. Will definitely notch that one up to bad luck and try again soon. Many thanks!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My mom loved the flowers delivered to her hotel in Paris. They got there the next day after our order. The only negative was that it was a bit pricey -- but considering delivery was included, I can't... See more
Super easy quick service for sending flowers to Spain! I had to change the delivery date and this was no problem for the friendly team at Interflora! Also, the flowers my mum received were even more b... See more
It was easy to choose the best bouquet of gorgeous flowers and they were excellent value for money. The service was very excellent as they were delivered within a day or two of ordering.
Company details
- #26 of 43 best companies in Flower Delivery
- #24 of 35 best companies in Florist
- #18 of 30 best companies in Flower market
- #308 of 372 best companies in Gift shop
Written by the company
Hello, we’re Interflora and we believe in doing flower delivery a little bit differently. That’s why every single one of our bouquets is hand-crafted on your local high street. A truly one-of-a-kind gift created and delivered by an artisan florist. No production lines. No factories. Just show stopping arrangements that WOW from the moment they open the door. Why? Because in a busy world that all too often keeps us apart, we know that a bouquet isn’t just a bunch of flowers; it’s a moment of connection and it’s our job to make it special.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- quality.assurance@interflora.co.uk
- www.interflora.co.uk
4.3
Excellent
151k reviews
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Super fast delivery on the same day
Super fast delivery on the same day. Updates all the way. Very efficient.
29 April 2026
The flowers were beautiful as usual and…
The flowers were beautiful as usual and they arrived on time, delivered with a friendly face.
14 May 2026
Wonderful service to
Wonderful service, they even gave me the name and telephone number of the florist dealing with my order
11 May 2026
Delighted
They arrived on the day requested; the selection of flowers was prrfect and the gnome vase was a winner. Thank you. They were for my daughter in law’s birthday and ahe was thrillef. 🤩🤩
17 May 2026
Flowers delivered to my daughter
Flowers delivered to my daughter, on time and on a Sunday. She was very pleased with her flowers.
16 May 2026
May use AI-assist with repliesRead more
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Pointless waist of time
services advertised was not fullfilled in time and not completed within requested date. Next day delivery was completed only 5 days later.
Staff were unresponsive and order tracking was pointless .
Flowers were ordered for next day delivery, it took 4 days for them to inform me that my order cannot be completed as its out of stock. Missed my the special occasion date due to staff and service incompetence
15 May 2026
Unprompted review
Reply from Interflora UK
Hi Eva, this is really disappointing to hear . If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number Kind regards, Michelle
Beautiful flowers delivered exactly as…
Beautiful flowers delivered exactly as ordered. Thank you.
14 May 2026
Wonderful!
14 May 2026
Arrived on time with photo as proof.
Arrived on time with photo as proof.
Left in safe place as recipient was out.
Fresh and as described on website.
11 May 2026
Reply from Interflora UK
I am very sorry to hear this Sally-Anne and I've sent an email to you concerning this. Best wishes, Valerie
Dead bouquet left on doorstep in rain.
**UPDATE AFTER CUSTOMER SERVICE ORDERED A REPLACEMENT ***Second bouquet which replaced the dead first one lasted only a few days. Looked good on arrival, but was wilting next day, shrivelled and dead on day 4. All instructions and feed given and followed as before. Won’t use or recommend Interflora again especially when even the replacement doesn’t last. Very poor standard and inferior quality especially when the costs are so high. This order was sent via Interflora from Cyprus. If the sender wanted to send flowers again, I’d get them to forward the money to a relative to buy here on their behalf.** **
Original review below:
Delivery of unexpected birthday bouquet found dumped on doorstep in the rain. All but 4 flowers dead. How they even left the shop in the first instance is shocking! Flower deliveries are far from cheap! Having said that, customer service swiftly arranged a replacement after seeing my photos . Personally, going on this experience, I wouldn’t want to use or recommend Interflora because of how these turned up. Once bitten etc,. Embarrassing and bad service to say the least recovered slightly only by customer service.
15 May 2026
Unprompted review
Reply from Interflora UK
Hi Charlie, I'm sorry to hear of your poor experience on this occasion, but I am pleased to hear that Customer Service were able to swiftly resolve this for you. Best wishes, Valerie
Hi Charlie, I am so sorry to hear this, please contact us with your order details so that we can address this issue for you. You can contact via email Hello@interflora.co.uk or via our messaging service on our website.
With kind regards
Michelle
Efficient
Efficient, smooth ordering process
And seeing a picture of the flowers received is always a plus as often the picture looks nothing like the flowers received.
Would use again
14 May 2026
My flowers that i sent to my daughter…
My flowers that i sent to my daughter in Providence RI USA for May 10 th Mother's day USA never got there .
17 May 2026
Reply from Interflora UK
That's disappointing to hear Stephanie. I have sent an email to you regarding this. Best wishes, Valerie
Good and easy service
Good and easy service .
Good quality flowers . Lasted more then 2 weeks
14 May 2026
No Communication
Paid extra for delivery within 3 hours, having put the postcode in and they accepted the order and took my payment. The flowers did not arrive and I had no communication to say that they could not do them.
15 May 2026
Unprompted review
Reply from Interflora UK
Hi, I am sorry to hear of your experience on this occasion and I would like to look into this for you.
Please email us at hello@interflora.co.uk with your name and order number and this can be investigated. Best wishes, Valerie
Delivered on time.
Easy website to use. Delivery time as promised, kept in touch throughout ordering and delivery . Would highly recommend .
11 May 2026
Unprompted review
Flowers and service was super!
15 May 2026
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