Interior Goods Direct Reviews 719

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I ordered ready made curtains from this company which they were unable to supply (out of stock and not available until early mid July) I received an e mail asking if I wished to wait or order an alte... See more

Rated 1 out of 5 stars

Extremely disappointed. Gave 1 star as it does not have option for zero. Ordered 11 blinds. Everything that could possibly go wrong has gone wrong. Dispatch later than advised when ordered. Delivery i... See more

Company replied

Rated 1 out of 5 stars

Ordered blind giving exact recess measurement. Fitted blind which dragged on recess. Checked my measurement, which was fine, phoned Blinds Direct, who could not explain why they were too long even... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THEM, it's an absolute joke to try to even get hold of customer service, with huge queues that last over an hour and their enquiries form is simply getting ignored. They promise dis... See more

Company details

  1. Window treatment store

Written by the company

Trading exclusively online since 2003, Interior Goods Direct has grown into one of the UK’s leading retailers of home furnishings, thanks to our commitment to quality, craftsmanship, and affordable pricing Based in Huddersfield, Yorkshire, our expansive facility houses skilled teams who oversee everything—from raw materials to final delivery, ensuring meticulous attention at every step. This in house manufacturing allows us to offer bespoke, made to measure products, including wooden blinds, roller and vertical blinds, Roman and pleated blinds, plantation shutters, curtain poles, and both ready made and made to measure curtains From wide-ranging, high-quality products to exceptional customer support, Interior Goods Direct is your trusted source for stylish, durable window dressings.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

719 reviews

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Rated 5 out of 5 stars

Good service

What you would expect.
You order.
It arrives within acceptable time.
The order is all correct.
The items are in good quality.
now fitted and pleased.

4 March 2017
Unprompted review
Rated 5 out of 5 stars

Excelent services

I very often order vertical and wooden Venetian Blinds for my business fitting in new properties. The services is excellent. Easy to order and everything is in good order and in short time. I am happy to recommend Blinds Direct to everybody
Thank you
Sam

3 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Was a bit optistmic about buying online
But I wasn't disappointed
Extremely happy with my purchase

3 March 2017
Unprompted review
Rated 4 out of 5 stars

on the whole good service

We had a few issues involving fitting the blinds and had 1 rail that gave a some problems. The company was helpful in resolving this and have offered to replace this rail. The service was very prompt in dispatching the original order and the blinds appear to be well made and good quality . We bought from this company on recommendation and would also recommend them to others.

3 March 2017
Unprompted review
Rated 1 out of 5 stars

One out of three blinds arrived broken. Still not fixed

Blinds overall are a bit flimsy compared to ones I have in other rooms. But on one blind the cord cut in two places. I was told to fix it myself but the cord is too short so does not reach the bottom of the window properly. As these are matching in a bay window it spoils all 3. Initially assured a replacement would be sent but then told only option was for blind to be sent back and mended before sending out again. Oh and expected to take day off work to wait in on a weekday for their courier that can't work Saturdays or give a time slot. Just not good enough.

3 March 2017
Unprompted review
Interior Goods Direct logo

Reply from Interior Goods Direct

Good Afternoon

Thank you for your feedback

Please accept my apologies in this matter

Are you able to send over some images and therefore i can look further into this for you.

Kind Regard, Jenny

Rated 5 out of 5 stars

Always happy.

From ordering to receiving and fitting the information given makes it simple and communication is first class. The quality of the blinds I've had in the past have been exceptional and I will use as my preferred supplier again.

3 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality

Have now placed four orders for vertical blinds and poles. Customer service brilliant, top quality blinds and poles look terrific. Made exact and fitted perfectly, just make sure you accurately measure your windows. Only anomaly was that blinds and poles are different orders and would attract two delivery charges of £7.95. I collected free so no problem. Will definitely use again.

3 March 2017
Unprompted review

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