Intertrader Reviews 265

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as efficient and reliable, with consumers noting the quick response times and the smooth user experience. However, some people were dissatisfied with the company, mentioning issues with account closures without explanation and a lack of communication regarding their concerns. A few customers also reported problems with account verification and difficulties in getting their issues resolved, including instances of unresolved financial issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Response time

Clients share positive opinions on response time, with many praising the promptness and efficiency of the... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the helpfulness and patience of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Here's the deal – I've tried a bunch of brokers, and some of the big-name ones totally let me down. Crashes during news, slow support, and awful slippage. Found Intertrader through a forum and gave it... See more

Company replied

Rated 5 out of 5 stars

i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... See more

Company replied

Rated 5 out of 5 stars

Hey, I’m actually not into giving feedback or anything but this trading platform outperforms the others as far as customer service goes. Agni, called me twice to get my uploading of documents solved.... See more

Rated 5 out of 5 stars

Had to call the help centre due to various attempts to put on a trade with no success. The call was received by Jimmy who was very patient and extremely helpful talking me through a step by step proce... See more


Company details

  1. Finance broker

About Intertrader

Written by the company

Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.

Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.

Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.

Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.

Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

265 reviews

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Replied to 95% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceptional support experience with Intertrader


I was extremely impressed with the customer service at Intertrader. I called on a Friday at 10pm and was surprised that a support representative answered straight away. Savvas was professional, friendly, and incredibly helpful. He got my account up and running quickly, and when the call dropped, he called me back immediately. He even walked me through making my first deposit. The whole experience was excellent, and I would highly recommend Intertrader.

Savvas - Thank you once again for the excellent customer service!

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Jimmy was very helpful guy

Jimmy was very helpful guy, he helped me through the whole process. much appreciated jimmy!! Hopeful i can start trading soon on this platform.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

smartcharts

everybody in the programme from Agni Sarah to Greg give very clear and sound advice. if there ever was aprogramme out there to teach and learne from smartcharts have develped it in my opion this should be taught in schools well done everyone at smartcharts.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Agni :Responsive, helpful and for me up and running in no time, with updates to keep appraised of what is happening.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I was already so so frustrated with the…

I was already so so frustrated with the intertrader site/ sysytem. It’s been like since last night I was sorting my account. Then Elia from Cyprus on of their staff contacted me. It’s been like nearly 2 hours we been sorting out together with the account. At last we manage to do it, it was only her, she was so patient to me, Very calm and understanding. Thank you so so so much Elia. You’re the best . God bless you and how I wish I will encounter a staff who is so kind like you.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Agni's great customer service

Agni reached out to me several times to make contact as I was having problems with my phone. When we did connect she was EXTREMELY helpful and guided me through what I needed to do. Was very professional and took great care of me.

18 November 2025
Unprompted review

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