Intertrader Reviews 265

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as efficient and reliable, with consumers noting the quick response times and the smooth user experience. However, some people were dissatisfied with the company, mentioning issues with account closures without explanation and a lack of communication regarding their concerns. A few customers also reported problems with account verification and difficulties in getting their issues resolved, including instances of unresolved financial issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Response time

Clients share positive opinions on response time, with many praising the promptness and efficiency of the... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the helpfulness and patience of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Here's the deal – I've tried a bunch of brokers, and some of the big-name ones totally let me down. Crashes during news, slow support, and awful slippage. Found Intertrader through a forum and gave it... See more

Company replied

Rated 5 out of 5 stars

i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... See more

Company replied

Rated 5 out of 5 stars

Hey, I’m actually not into giving feedback or anything but this trading platform outperforms the others as far as customer service goes. Agni, called me twice to get my uploading of documents solved.... See more

Rated 5 out of 5 stars

Had to call the help centre due to various attempts to put on a trade with no success. The call was received by Jimmy who was very patient and extremely helpful talking me through a step by step proce... See more


Company details

  1. Finance broker

About Intertrader

Written by the company

Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.

Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.

Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.

Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.

Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

great customer support one of the best

great customer support one of the best, always quick to respond on email or by phone, have used for many years and would highly recommend. Ahmed was extremely helpful and helped fix my issue within minutes.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Minimum deposit for MT5 account is £ 50 not £ 1.

I saw in Intertrader deposit menu, that I can deposit small amount of money - min £ 1.

I tried 3 times to deposit £ 40 and platform rejected transaction.

After my email to Intertrader support I received some quick replays from Ahmed AL-Farawi and the problem was solved for 24 h.

Most important for me in this correspondence was that minimum deposit for MT5 account is £ 50 not £ 1.

Thank you Ahmed !

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Savvas was super patient and helpful.

27 October 2025
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you for your feedback! We’re glad to hear that Savvas was patient and helpful — we’ll be sure to pass along your kind words to him.

If you ever need further assistance, we’re always here to support you.

Best regards,
The Intertrader Team

Rated 5 out of 5 stars

Jimmy is a top fella

Jimmy is a top fella, communicate well and clear. Resolved my issue.

23 October 2025
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you for your kind words! We’re glad to hear that Jimmy was able to communicate clearly and resolve your issue. We’ll be sure to pass along your appreciation to him.

If you need anything else, we’re always here to help.

Best regards,
The Intertrader Team

Rated 5 out of 5 stars

Exceptional customer service as always

21 October 2025
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you for your continued trust and kind words! We’re delighted to hear that you’ve consistently experienced exceptional customer service with us.

If there’s ever anything more we can do, we’re always here to help.

Best regards,
The Intertrader Team

Rated 5 out of 5 stars

I’ve had a great experience with InterTrader

I’ve had a great experience with InterTrader so far. The platform works smoothly, deposits and withdrawals are fast, and spreads are fair.

As a Muslim trader, I really appreciate that InterTrader provides a genuine Islamic account and supports our community with respect and transparency.

Special thanks to Ahmed for professional, patient, and friendly assistance — Ahmed truly made the process easy and comfortable. Highly recommend InterTrader to anyone looking for a trustworthy broker.

16 October 2025
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you so much for your thoughtful feedback. We’re delighted to hear that your experience with Intertrader has been positive and that our Islamic account offering has met your needs with the respect and transparency you expect.

We’re especially pleased that Ahmed was able to make your journey smooth and comfortable — we’ll be sure to pass along your kind words to him.

Your trust means a great deal to us, and we truly appreciate your recommendation. If there’s anything more we can do to support you, we’re always here to help.

Best regards,
The Intertrader Team

Rated 5 out of 5 stars

Ahmed was very helpful and efficient…

Ahmed was very helpful and efficient with solving the technical problem I had

13 October 2025
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you for your feedback! We’re pleased to hear that Ahmed was able to assist you efficiently and resolve your technical issue. We’ll be sure to share your kind words with him.

If you ever need further support, we’re always here to help.

Best regards,
The Intertrader Team

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. I’m very grateful

10 October 2025
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you for your kind words! We’re glad to hear you were happy with the quick and efficient service. If you need anything else, we’re always here to help.

Best regards,
The Intertrader Team

Rated 5 out of 5 stars

Professional and responsive

Great customer service by Ahmed AL-Farawi, quick in responding to my enquiries and dealt with professionally. Mr AL-Farawi listened to my concerns with care and reassured me by being active and called me back with all the necessary information. Professional, friendly and experienced customer service agents, hope to work with INTERTRADER for a long time.

8 October 2025
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you for your wonderful feedback! We’re delighted to hear that Ahmed Al-Farawi provided you with prompt, professional, and reassuring support. We take pride in the quality of our customer service, and it’s great to know you felt listened to and well looked after.

We truly appreciate your trust in Intertrader and look forward to supporting you for many years to come.

Best regards,
The Intertrader Team

Rated 5 out of 5 stars

Thank you so much I really appreciate it

Thank you so much I really appreciate it

8 October 2025
Unprompted review
Intertrader logo

Reply from Intertrader

You're very welcome! We're glad we could assist you, and we truly appreciate your kind words. If you ever need anything else, don’t hesitate to reach out.

Best regards,
The Intertrader Team

Rated 1 out of 5 stars

Worst Employer I Ever had

I worked at Intertrader, until recently.

My overall job experience was positive in terms of responsibilities and professional environment.

However, I am currently facing an unresolved issue regarding outstanding payments.

Despite fulfilling my work duties, several payments remain unpaid, including unused vacation days, bonuses, public holiday compensation, and overtime pay.

I have contacted HR multiple times but the payments have not been processed yet. Unfortunately, the lack of timely payment has caused me significant financial strain.

I am seeking a prompt resolution to this matter. I hope the company improves its payroll and communication processes for the benefit of current and future employees.

This review is based strictly on my personal experience and factual payment issues, without disclosing any confidential or proprietary company information.

9 September 2025
Unprompted review
Intertrader logo

Reply from Intertrader

Our vendor has been in contact with the individual to provide explanations and assist in resolving any outstanding queries. We are sorry that the individual has been dissatisfied by the outcome. We appreciate the opportunity to address the matter and remain committed to maintaining transparent and professional practices.

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