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Into The Blue Reviews 

835
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 624 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and friendly staff members who consistently make interactions pleasant, welcoming, and entirely professional during every visit. People also appreciate the exceptional customer service and discover that booking various adventure experiences is usually very straightforward and seamless. However, some people mentioned that the online booking process could sometimes feel complicated and quite frustrating when navigating website issues. Reviewers specifically noted that promotional codes occasionally failed to work properly or that redeeming vouchers presented unexpected technical hurdles. Visitors found these specific website limitations disappointing before finally getting assistance from phone support agents.

What people talk about most

User experience

Consumers find user experience to be largely positive, highlighting clear website navigation and... See more

Booking process

People report ambiguous experiences with the booking process, with opinions sharply divided. While many... See more

Staff

Users describe positive interactions with staff, highlighting helpful and efficient service both on the phone... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as super helpful,... See more

Product

Clients share positive opinions on product quality, highlighting that items match their description.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great choice of flying experiences, super helpful customer service. Web site really clear but for some reason the purchase process wouldn’t work on my iPad but it did work fine on my desktop Mac!

Company replied

Rated 5 out of 5 stars

I received a gift voucher for a flying lesson and booked it at Tibenham, Norfolk. Voucher was easy to use and booking with Steve at the flight school was excellent. The one hour flight, also with St... See more

Company replied

Rated 5 out of 5 stars

Having found booking a gift voucher very easy, i was dismayed to find that google pay had used an old dead email address to send me the voucher. Embarrassed I contacted Into the Blue customer service... See more

Company replied

Rated 5 out of 5 stars

A very short and productive conversation to book my flight, after an equally quick online search and payment. Friendly phone service and all done within a few minutes. Information received by email su... See more

Company replied


Company details

  1. #291 of 371 best companies in Gift shop

About Into The Blue

Written by the company

At Into The Blue, we specialise in creating unforgettable days out across the UK. From high-adrenaline adventures to relaxing getaways, we offer over 2,000 carefully curated experiences designed to inspire, excite and delight.

Whether you’re searching for the perfect birthday surprise, a unique anniversary gift, or a last-minute present that still feels thoughtful, our instant gift vouchers make giving effortless. With options ranging from supercar driving and flying lessons to spa days, afternoon teas and family activities, there truly is something for everyone.

Established for over 25 years, Into The Blue is proud to be one of the UK’s most trusted experience providers. We work closely with carefully selected venues and professional partners to ensure every experience meets high standards of quality, safety and enjoyment.

Our friendly UK-based team is always on hand to help with recommendations, bookings and any questions along the way, making the whole process simple and effortless.

At Into The Blue, we believe memories make the best gifts, and we’re here to help you create them.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

835 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(835)

631 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was was easy to navigate the site…

It was was easy to navigate the site and booj the gift. Thank you.

21 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is good to read that you found ordering your experience simple.

We hope that you enjoy your 60 Minute Tractor Driving Experience.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Was having some issues with booking the…

Was having some issues with booking the experience, but than "into the blue" staff solved the issue promptly & very efficiently. Thank you Melody Kane. Great service.

20 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are happy to hear that Melody went above and beyond in assisting you.

We hope that you enjoy your York City Sightseeing Cruise.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Very helpful booking service

Very helpful booking service. Brilliant experience. Will go again.

25 February 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are delighted that you enjoyed your 75 Minute Fuill-Motion VR Spitfire Simulator Session.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

The lady was understanding of my…

The lady was understanding of my request and sorted the situation with a professional manner with all information clear and understandable.

21 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are pleased to hear that our customer services team were able to assist you.

We hope that you enjoy your Quad Biking Session.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Cornish coast adventure

Easy to book , all staff very helpful and cool, great that key workers are valued, can’t wait for my adventure on the Cornish coast .

19 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are delighted to hear that our customer services team were able to assist you.

We hope that you enjoy your Ultimate Jet Ski Safari.

Kind regards,
The Into the Blue Team

Rated 5 out of 5 stars

Excellent helpful customer services

Having found booking a gift voucher very easy, i was dismayed to find that google pay had used an old dead email address to send me the voucher. Embarrassed I contacted Into the Blue customer service.
My dilemma was dealt with calmly and very efficiently and resolved. It was a pleasure to receive that standard of customer service.

20 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are pleased to hear that our customer services team were able to assit you in amending your email address.

We hope that you enjoy your Spitfire Factory Tour at the Biggin Hill Heritage Hanger.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Easy to book and quickly received my e…

Easy to book and quickly received my e voucher

13 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is great to read that you found ordering your voucher simple.

We hope that you enjoy your Dragon Roll Sushi Class & Bottomless Brunch at Inamo.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

It was a fantastic experience

It was a fantastic experience! Being involved in as a novice aviation enthusiast I really enjoyed the simulator which was handled professionally by Howard and the other staff throughout the entire mission. It was a wonderful birthday present for me! Five stars anytime !!

13 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is good to read that you enjoyed your 30 Minute Boeing 737 Simulator Experience.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site.
Opportunity to purchase gift voucher and discount offer made an ideal present. From past experience, ability to use / change voucher simple.

11 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We hope that your recipient enjoys their £100 'Birthday Experience' voucher.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

phoned up and spoke to Rio yesterday

phoned up and spoke to Rio yesterday. She was extremely helpful and took over and managed my order as i wasn't able tocomplete it myself.
My gift box arrived today. Perfect!

16 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are happy to hear that Rio went above and beyond in assisting you.

We hope that you enjoy your Combine Harvester Driving Experience.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Good contact experience.Very helpful young lady who was…

Very helpful young lady who was pleasant and informative. Gave me clear instructions of my next step as I am 80 years of age and not very tech savvy. Thank you

17 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are delighted that our customer services team were able to assist you.

We hope that you enjoy your Wingwalking experience.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Only took five minutes to re book the…

Only took five minutes to re book the voucher, very professional and really easy process. Many thanks

17 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are pleased to hear that you found ordering your voucher simple.

We hope that you enjoy your Tiger Moth Flight.

Kind regards,
The Into The Blue Team

Rated 4 out of 5 stars

Easy to use website

Easy to use website, no hidden extras.

17 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We hope that you enjoy your 60 Minute Flex Wing Microlight Flight.

Kind regards,
The Into The Blue Team

Rated 2 out of 5 stars

Very complicated trying to book the day…

Very complicated trying to book the day bee experience. I have paid £110 and still not received any date to attend the bee experience.

16 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

To book in your experience please contact the booking operator using the details provided through the registration page.

We hope that you enjoy your Full-day Beekeeping Experience.

Kind regards,
The Into The Blue Team

Rated 4 out of 5 stars

I was unable to complete purchase on…

I was unable to complete purchase on the screen and eventually after many telephone calls which were never answered, I decided to do the chat on line and I think it was Fin helped me tremendously on how to use my discount when purchasing. Getting to speak with someone was a nightmare!

15 July 2026
Rated 5 out of 5 stars

Satified customer

I was dealt with courteously and professionally.

16 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are pleased to hear that our customer services team were able to assist you.

We hope that you enjoy your Ultimate Dambusters Microlight Experience.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Really easy to view experiences on…

Really easy to view experiences on line.
Quick checkout, experience voucher and gift box were delivered next day. Well packaged and arrived undamaged. So glad I purchased the gift box with the voucher.

8 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are delighted to hear that you found ordering simple and your voucher was delivered promptly.

We hope that you enjoy your Jurassic Coast Motorglider Flight.

Kind regards,
The Into The Blue Team

Rated 3 out of 5 stars

I liked the fact that there was a…

I liked the fact that there was a discount for seniors but it was difficult to get it !

10 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are sorry you found the discount registration frustrating.

We hope you enjoy your Tickets for Kensington Palace and Two Course Sunday Roast.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

It is an easy website to manage

It is an easy website to manage. This is the second experience, I have ordered from this company.

Great service.

14 July 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are pleased to hear that you found ordering your voucher simple and starightforward.

We hope that you enjoy your 2x Flight iFLY Indoor Skydive Experience.

Kind regards,
The Into The Blue Team

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