I visited Invictus Active yesterday and had a most enjoyable experience. Upon arrival I was impressed with a reserved signposted parking spot. I was impressed by the young man who dealt with me, he... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Invictus active you never cease to amaze me with your excellent customer service and support. My backrest arrived Friday and I followed your (Scott’s) video and advice in fitting it and it is wonderfu... See more
Company replied
These guys were terrific. I travelled to Birmingham for their event, to try out various power attachments for my manual chair. They were super helpful without ever being sales-y. Really laid back and... See more
My experience with invictus was great start to finish. I bought an ex display wheelchair from them, so I had a lot of questions as I wanted to make sure it would fit me properly before I made such a... See more
Company details
Written by the company
Here at Invictus Active we have a range of solutions that we hope will make a difference to your lifestyle – we call these ‘lifestyle solutions’. Using these you will be able to keep active and reap the benefits that an active lifestyle brings. We have tried and tested each solution and believe in the products we have available – from the freewheel to brand new innovative ways to exercise, like our very own Invictus Active Trainer.
Contact info
Unit 28, Four Ashes Enterprise Centre, Latherford Close, Four Ashes , WV10 7BY , Wolverhampton, United Kingdom
- 08008321916
- info@invictusactive.com
- www.invictusactive.com
4.8
Excellent
201 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a wheelchair & freewheel from…
I bought a wheelchair & freewheel from them after seeking their advice. What a great combination this turned out to be, it has given me the freedom to get out & about at our allotment & much further afield.
Great company to deal with!
10 November 2023
Unprompted review
Reply from Invictus Active
Hi Marc,
Thank you for the feedback, great to hear the wheelchair and freewheel has given you the freedom to get out and about.
Regards
Invictus Team
I've never had a bad experience with…
I've never had a bad experience with Invictus, they've emailed me to even ask me if I would like to change my product for free as they believe something would work better for me.
11 October 2024
Unprompted review
Reply from Invictus Active
Hi Charlie,
Glad we could suggest a suitable product for you, we appreciate your returning custom.
Regards
Invictus Team
I have a front wheel attachment for my…
I have a front wheel attachment for my wheelchair and it is great, this is attached via foot bars and it makes it a lot easier to get around,you don’t get tipped out of your wheelchair with all the pot holes around,
11 October 2024
Unprompted review
Reply from Invictus Active
Hi John,
Glad to hear you are getting on well with the front wheel attachment, we certainly have enough pot holes to navigate!
Regards
Invictus Active
I purchased the wheelchair platform…
I purchased the wheelchair platform scales from these guys at Invictus Active. Quality engineering and product, Reliable. Accurate. Easy to Use. An invaluable piece of kit for me to monitor things confidently during my fitness journey. Keeps me so motivated seeing tangible steady wt loss.
11 October 2023
Unprompted review
Reply from Invictus Active
Hi Graeme,
Great feedback! we hope your fitness journey is going well, keep us up to date with your progress.
Regards
Invitcus Team
Reply from Invictus Active
Hi Bradley.
Thank you for the feedback.
Regards
Invicus Active
Excellent small busines for wheelchair needs
Invictus active have been very helpful in choosing and suppling a wheelchair fit for purpose. Highly recommended
My first port of call for wheelchair parts aswell.
6 June 2024
Unprompted review
Reply from Invictus Active
Hi,
Thanks for your feedback, we look forward to help you in the future.
Regards
Invictus Team
Reply from Invictus Active
Hi David,
Thank you for your feedback.
Regards
Invictus Team
Purchased Off Road Wheelchair wheels
Purchased Off Road Wheelchair wheels, easy transaction and arrived quickly
22 May 2024
Unprompted review
Reply from Invictus Active
Hi Carwyn,
We hope you are getting good use out of our off road wheels!
Regards
Invictus Team
Excellent products, Kind and helpful staff
Had an excellent experience purchasing from Invictus Active. Was on the lookout for some off road wheels and they had the best price and exactly what I was looking for. Navigating the website and making the purchase was super easy, and delivery was fast. I'd managed to order the wrong size of pins for the wheels and their staff were incredibly helpful in resolving the issue and swapping the pins for the correct size. Definitely will be using them again in future!
7 October 2024
Unprompted review
Reply from Invictus Active
Hi Michael,
Thanks for the feedback!
Our off road wheels are a great addition for wheelchair users.
Mistakes are made and we were happy to exchange your pins.
Regards
Invictus Team
Reply from Invictus Active
Thanks for the review Lucy.
Regard
Invictus Team
your service was very good despite a…
your service was very good despite a hold up you did everything possible and delivered my wheelchair ASAP
11 October 2024
Unprompted review
Reply from Invictus Active
Hi Susan,
Thank you for the feedback.
On occasion we do face delays that are out of our control, we do strive to deliver our customer orders as soon as possible.
Kind Regards
Invictus Team
I'm writing this review because I entered a giveaway
I'm writing this review because I entered a draw to win some wheels I was then asked to write a review this is the review you just read.
11 October 2024
Unprompted review
Excellent products, outstanding service
I recently bought some new tyres and inner tubes for my manual wheelchair but I stupidly ordered the wrong size! Invictus were really great about it and swapped the tyres and inner tubes with zero fuss. They are so helpful and respond really quickly, delivery is super fast and the Primo tyres were brilliant and so much cheaper than the alternatives.
30 July 2024
Unprompted review
Reply from Invictus Active
Hi,
We understand mistakes can be made when ordering from us, we are happy to help with exchanges where possible. Enjoy your new Primos.
Regards
Invictus Team
If your in a wheelchair these are the…
If your in a wheelchair these are the people to talk to
7 October 2024
Unprompted review
Reply from Invictus Active
Hi Paul.
Thanks for the feedback.
Regards
Invictus Team
Highly recommended..... excellent...
I bought an icon 60 wheelchair a year ago and the team were amazing. I had a few questions prior to purchase and invictus active were quick to respond with answers and very friendly. Highly recommend them. They are now my go to company for anything wheelchair related.
11 October 2023
Unprompted review
Reply from Invictus Active
Hi Ben,
We appreciate the feedback, the Icon 60 is a great choice, we hope you are getting on well with it still.
We look forward to speaking with you in the future.
Regards
Invictus Team
Just the best when it comes to wheelchairs
I would recommend these guys to anyone the staff are extremely knowledgeable and helpful.
11 September 2024
Unprompted review
Reply from Invictus Active
Hi Zoe,
Thank you for the lovely feedback! We hope your new Icon 60 is suiting you well.
Regards
Invictus Active
Reply from Invictus Active
Thanks for the feedback Mark.
Regards
Invictus Team
My first fitted wheelchair
Due to deteriorating mobility I needed to get a proper fitted wheelchair. Scott at invictus active was very knowledgeable and helpful. I received my new wheelchair yesterday, never thought I’d be so excited about a new wheelchair but I love it! Whole process was very smooth and communication was excellent.
10 October 2024
Unprompted review
Reply from Invictus Active
Hi Elizabeth,
We will pass this lovely review onto Scott!
Regards
Invictus Team
Best place to go for any mobility aids
11 October 2024
Unprompted review
Reply from Invictus Active
Hi Lauren,
Thanks for your review, we hope you are still getting on well with the pink pushgrips!
Regards
Invictus Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.