Institute of Supply Chain Management Reviews 

Reply from Institute of Supply Chain Management

Nov 22, 2024

Hi Roger,
We are sorry to hear that the way the courses are designed was not made clear to you, we would really appreciate it if you could provide us with some further feedback on any information that was unclear about how the courses are delivered. We have nine different assessment methods so you do not have to write assignments if you do not wish to. If you have any questions on any of the requirements you can contact Learning Support at any time via phone or email. You have access to unlimited support and you can access this easily by scheduling a call with your tutor, emailing them directly or emailing the tutor team as a whole. Due to the flexibility of your course this is the most effective and supportive way to ensure our learners can receive the expert guidance they need when they need it, and in a way that works for them. There is no need to push for help, it is readily available for all our learners. Roger we would request you email kimberley.jayne@ioscm.com to share any feedback or concerns you have or for any additional support you require.
Thank You
The IoSCM Team

Reply from Institute of Supply Chain Management

Updated Aug 8, 2024

Updated -
Hi Viv,
There are hundreds of resources available linked directly to the study material and the assessments. Without knowing who you are, I cannot offer any further guidance.
Learners HAVE to use 3rd part books and resources to carry out independent research. Take a look at the other reviews, many of them talk about the great resources available.
We would also never disqualify someone for using google but we would refer them as google is NOT an academic source and therefore cannot be relied on.
Your final sentence also is lacking in context. We have disqualified less than 5 learners in the past 12 months. All of them were given 6 opportunities each to stop cheating and do their assessments correctly. Do you think it would be fair to let some learners cheat? We do not. It is vital, in line with OFQUAL regulations, that learners submit assessments that they have produced correctly. We will not reduce our standards because a learner does not agree with them.
Again, without knowing what email you are referring to, I cannot confirm what may have been misinterpreted.
We do strongly suggest you contact us via email as requested yesterday with the evidence you refer to as we are confident this is a case of misunderstanding.

Regards
The IoSCM Team

Hi Viv,
As this review differs greatly from the actual support, resources and tools available to all IoSCM learners we request you provide further information.
Firstly unlimited support is available, you can request help at any time.
We do not advertise or claim to offer online classes so a learner should not expect us to provide these.
Extensive resources are made available to learners, along with a bibliography of recommended reading to accompany the learning materials provided by IoSCM. We do indeed provide these.
It is correct learners cannot use Google and they cannot plagiarise other sources of information. We do not fail learners though! If a learner submits work that is produced by AI or is plagiarised or produced from non-academic sources such as google, we absolutely will refer that work back to the learner. We provide OFQUAL regulated professional qualifications. Learners need to produce assessments themselves that show their understanding of the topic - not what a computer has produced.
It would be a waste of money to embark on a learning journey not to learn but instead to take shortcuts to pass the course.
If a learner is referred, they are given multiple opportunities to correct their below-standard work and resubmit. If a learner repeatedly carries out academic misconduct, then yes, they would be disqualified. It would not be fair to other learners if we allowed some people to cheat on their assessments. This only happens when the learner ignores multiple warnings. You will find this is standard in all education settings.
If the hundreds of resources on The IoSCM Hub, the reading materials, and the bibliography of recommended reading are not enough to guide learners where to carry out their independent research, the tutor for that subject can also make recommendations. This is explained clearly during induction. We cannot do your independent research, which is why some elements of the course are at the learners' discretion. Again, this is expected practice in education.
Viv if you are still a learner with IoSCM we recommend you revisit the support that is readily available to you, Please contact our Head of Education directly with any genuine concerns you may have - kimberley.jayne@ioscm.com
Kind Regards
The IoSCM Team

Reply from Institute of Supply Chain Management

Jun 26, 2024

Hi Lu-cinda,
Thank you for your review. Our courses are designed to be completely flexible in terms of how learners should progress through their units of study as every learner chooses their own units, and they vary in size. For learners who want to create themselves a timetable of deadlines, there is a template on the learning platform you can utilise to do this. We also keep in touch with you to discuss your progress and ensure you are staying on track. These checks will help you with planning your time management.
Kind Regards
Kimberley

Reply from Institute of Supply Chain Management

Jun 11, 2024

Hi TD,

The learning resource hub is designed to provide learners with access to guides such as Harvard Referencing and the command verbs linked with the assessments. If you are expecting other kinds of resources, please contact learning support, as you have access to a wide range of industry resources through your IoSCM membership. We will confirm you are accessing the correct location.

You can connect with all IoSCM learners through the forum, please utilise this at any time.

The bibliography for any unit of study should not be out of date, we are often talking about the origins of processes and therefore refer to original resources. We will not update the bibliography if it relates to content within the unit and will often select an older resource over a newer one as it is more academically appropriate.
In terms of online academic resources, this is something we cover in the group induction sessions and the same with AI (and why this is not allowed in your assessment submissions)
Most of the team work between the hours of 6.30 am and 7 pm Monday to Friday; however, the online calendars should show you many different call time slots for you to select a call time. Many of our learners request early morning or late-night calls to work around their work hours. We also have tutors available 5 days per week. If you need the calendar link resending for any team member, please reach out to them or the tutor team inbox.

Perhaps you would benefit from attending another group induction session so we can ensure you are aware of the excellent resources and support available to you.
As an online distance learning course, it is learner-driven in terms of human interaction. You can start conversations on the forum, join our LinkedIn group, and reach out to members of the IoSCM team at any time.
As we do not have your name we are unable to contact you directly to ensure you are accessing the resources available to you so please do get in touch with the team learningsupport@ioscm.com
Kind Regards
Kimberley
On behalf of IoSCM