iParts4u Ltd Reviews 

2,630
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 2 out of 5 stars

Courier said they couldn't find my address when we have many deliveries a day. I parts 4 u decided it was our fault and was either going to charge redelivery fee or restocking fee. No attempt to help... See more

Company replied

Rated 5 out of 5 stars

I recently bought a couple of iphone xs replacement screens & tools from you. After removing the damaged screen & ran into a problem, swapping the relevant parts over onto the new screen. After a bit... See more

Rated 5 out of 5 stars

Comparing against the Rivals out there, I find although prices generally a little higher, the parts are of better quality and have less issues. So paying a little more is a no brainer. Also the techni... See more

Rated 5 out of 5 stars

Swollen Honor View 20 battery which required a custom replacement. Quote is £35 + £9.95 shipping. Same day repair. Received my phone in a timely manner, despite some phone accessories being l... See more

Company details

  1. Electronic spare parts
  2. Battery shop
  3. Mobile Phone Accessory Shop

Written by the company

iParts4u Ltd is a premium, UK based replacement parts supplier which hold stock compatible with Apple and stock genuine products for brands such as Samsung, Huawei and Sony. We are able to offer the highest quality repair products at competitive rates for both end users, small businesses and larger enterprises buying in bulk. We work very closely with our customers so we can offer the best possible service.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(2,630)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a problem with a recent order

Had a problem with a recent order. I ordered the wrong generation SIM card tray. This was quickly resolved and cancelled as requested.

Would definitely recommend as the replies were so fast. Great customer service. Thanks again, Rhys.

24 March 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding company, service and products.

This company provides genuine parts at very reasonable prices. Their customer contact is second to none and they guided me towards the best product and gave advice which helped enormously. I bought a Samsung screen and had real problems getting one to fit. Iparts sent me the Samsung screen which fitted perfectly and it cost no more than copy screens. I cannot reccomend them enough and rate them very highly.

25 February 2023
Unprompted review
Rated 1 out of 5 stars

One of worst company ever

One of worst company ever. Send faulty item and ask for refund. When got the product back there say I have send wrong item that Clary lying. Lucky that I have make video from product and I recommend you should do as well that this company rip off company. Do not trust to buy anything from this people that you will disappointed. I warn you. Don't trust iParts4U.

1 December 2022
Unprompted review
iParts4u Ltd logo

Reply from iParts4u Ltd

We have already explained that the item you returned was not the item that we sent out. As confirmed by serial numbers, the one returned to us had signs of an attempted repair. We have explained this to you, and you have decided to leave bad reviews where ever you can. We refunded the order in full, and have just put this off to a bad experience.

Rated 1 out of 5 stars

Very poor service

Very, very poor service.
I-phone battery supplied was not functional and would not accept a charge. A further replacement from an alternative supplier works just fine. It was obviously the iparts4U battery that was faulty.
Despite providing details and voltage testing of the battery, No meaningful support was offered and I was effectively unable to return the item, despite 'phone calls and following their returns procedure.Their returns policy is effectively a barrier to returning a faulty battery.
I'd previously used iparts4u but will NEVER do so again.

8 November 2022
iParts4u Ltd logo

Reply from iParts4u Ltd

I'm sorry to hear that you were unhappy with your service. We welcome customers to return parts if they are faulty where a replacement or refund would be given, in most instances of batteries we would normally issue a replacement battery. I have looked into your request, and we were waiting on information from you, but never got a reply, I have asked customer service to reach out to you.

Update, we didn't hear back from the customer after contacting them, we refunded the order in full, to avoid any disappointment.

Rated 5 out of 5 stars

Highly recommend this company.

Brilliant company. Needed a Samsung Galaxy A50 battery as a back up for when my original one (3years old) starts to fail. They didn't have one available, so i asked them to email me when they get them back in stock. To my surprise, many weeks later they did! Ordered and paid for it immediately and 2 days later i received it very well packaged. Very pleased indeed with this company. Bought a brand new A52s 5g a few months ago and since the phone came out over 2 years ago, i might consider getting a battery for that soon.

22 November 2022
Unprompted review

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