iParts4u Ltd Reviews 

2,630
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Courier said they couldn't find my address when we have many deliveries a day. I parts 4 u decided it was our fault and was either going to charge redelivery fee or restocking fee. No attempt to help... See more

Company replied

Rated 5 out of 5 stars

I recently bought a couple of iphone xs replacement screens & tools from you. After removing the damaged screen & ran into a problem, swapping the relevant parts over onto the new screen. After a bit... See more

Rated 5 out of 5 stars

Comparing against the Rivals out there, I find although prices generally a little higher, the parts are of better quality and have less issues. So paying a little more is a no brainer. Also the techni... See more

Rated 5 out of 5 stars

Swollen Honor View 20 battery which required a custom replacement. Quote is £35 + £9.95 shipping. Same day repair. Received my phone in a timely manner, despite some phone accessories being l... See more

Company details

  1. Electronic spare parts
  2. Battery shop
  3. Mobile Phone Accessory Shop

Written by the company

iParts4u Ltd is a premium, UK based replacement parts supplier which hold stock compatible with Apple and stock genuine products for brands such as Samsung, Huawei and Sony. We are able to offer the highest quality repair products at competitive rates for both end users, small businesses and larger enterprises buying in bulk. We work very closely with our customers so we can offer the best possible service.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,630)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
iParts4u Ltd logo

Reply from iParts4u Ltd

I'm sorry to hear you are not happy with the service, I will ask someone from our customer service team to contact you regarding this as we haven't heard from you with any issues and we can see the item has been delivered to the address you provided https://track.dpdlocal.co.uk/parcels/15976809979704*20000

Rated 5 out of 5 stars

Happy

So far so good. You can buy cheaper replacement batteries elsewhere but they don’t always work well. I bought 2 replacement batteries for iPhones and they are now charging 100% and holding the charge.

1 November 2022
Rated 4 out of 5 stars

Iphone 7 batterie replacement

The battery when received was not the correct voltage, needed to call iparts4u to check and was advised to install and charge before glueing in. This was difficult to do and in the end I installed completely then charged. Luckly the battery seems OK. iParts4u checking the battery before sending off would be more desireable and would not be costly. Also I had to purchase seperately a seal for the phone and had to await it comming before changing the battery. If the battery is to be changed a new seal would have to be used at the same time. The extra cost would not be prohibitive and I woiuld still have purchased the battery "kit" including seal.
Regards,
Dr Geoffrey Hilton

5 November 2022
Rated 4 out of 5 stars

Genuine Samsung battery

Had purchased a "fake" genuine Samsung battery from ebay previously and was looking for a reliable trustworthy supplier. I ordered one from iParts4u and was really pleased when a battery arrived the next day that was clearly genuine and Samsung. Thanks again

14 October 2022
Rated 2 out of 5 stars

Ordered and 3days later advised out of…

Ordered and 3days later advised out of stock( but I noted still advertised and apparently available on ebay).

16 September 2022
iParts4u Ltd logo

Reply from iParts4u Ltd

We are sorry to hear you weren't happy with our service. Unfortunately, the part was ordered on a Saturday before the bank holiday, so we let you know on Tuesday when we were back after the bank holiday weekend. Unfortunately, we cannot see how we could have acted any sooner. We share your frustration about the stock discrepancy, and we are sorry we had to let you down on this occasion.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look