It was pretty easy to install on each device for a non -savvy tech person trying to learn "What's it all about?" I presume it is protecting my information. I rated four, because research mentions the... See more
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Review summary
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Updating my review: Ale resolved the issue by setting up a new account and providing clear steps to move forward and improve security. The initial support experience was accusatory and di... See more
Company replied
I am overall quite pleased with the service - It is a very nice layout and User Friendly. I was with Nord through a 3rd party (Yahoo) who decided to cancel their service. I had been with Nord for over... See more
It is an excellent VPN. The only issue I have is the kill switch is a separate and and only works on occasion. Should be all in one app and always work. The renewal process is also expensive, over $10... See more
Company details
Information provided by various external sources
IPVanish is the only true Top Tier VPN service in the world. This means we deliver the best VPN speeds, the most secure connections and the most competitive pricing anywhere. Our network spans 40,000+ IPs on 1,400+ servers in 75+ locations, giving users the ability to surf anonymously and access blocked websites from every corner of the globe.
IPVanish is your simple solution for online privacy.
Written by the company
- Surf the web without a trace.
- It takes more than a private internet browser to go incognito. IPVanish makes your real IP address disappear at the touch of a button, so that your online activity can’t be tracked.
- Secure any internet connection.
- IPVanish protects you from privacy invasions, no matter where you are. With over 1,300 servers in 75+ cities around the world, you'll always have access to a high-speed, encrypted connection.
Contact info
700 S Flower St., Suite 1500, 90017, Los Angeles, United States
- 18005915241
- support@ipvanish.com
- www.ipvanish.com
4.2
Great
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The best vpn
Brilliant vpn easy to use and at a extremely good price, I would highly recommend them
18 February 2026
I never used a app like this before
I never used a app like this before. All my information was out there without protection. Now I have that protection.
18 February 2026
I non-tech savvyt's nice to be able to connect to the…
It's nice to be able to connect to the internet wherever you might want to do and you know do it on your home device television but I am not very sharp with the technology stuff so I paid the money for the app but I don't even know if I got it to activate it I don't even know if it was working but that ain't no big deal for me but yeah that's really international experience I like it
18 February 2026
Easy setup good coms
Easy setup good coms , been using for quite a while now never had any problems, all in all a very satisfied customer ,
18 February 2026
Had a log in issue
Had a log in issue, and the chat connection was great, the agent was very professional and knowledgeable the problem was fix quickly.
17 February 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from IPVanish
Thank you for sharing your feedback. We are truly sorry to hear that the service did not meet your expectations and that you’ve experienced difficulties regarding a refund. This is certainly not the experience we want for our customers.
We would like to look into this immediately and make things right. Please reach out to us at management@ipvanish.com so we can prioritize your request and investigate the status of your refund personally.
We appreciate your patience and look forward to assisting you.
Sofar so good!
5 February 2026
Reply from IPVanish
Hello, and thank you for sharing your feedback with us.
We are pleased to hear that you experienced faster speeds at times, but we sincerely apologize for the slowdowns you encountered on your Fire Stick. Performance consistency is a top priority for us, and we would like to investigate why your experience has been fluctuating.
Please reach out to us at management@ipvanish.com so we can prioritize your request and provide technical assistance tailored to your device setup.
We look forward to hearing from you and getting your connection back to full speed.
Best regards,
The IPVanish Management Team
It great excellent.
14 February 2026
Easy to download and apply.
11 February 2026
Excellent Product
I was amazed by how much this IPVanish product eliminated our buffering/freezing issues with our streaming service. It really works well and was easy to download and install. Would highly recommend this to anyone who is frustrated with their streaming service issues.
12 February 2026
I cancelled subscription yet still billed
I cancelled my subscription in Jan when I got the email that my renewal was in Feb. And surprise!Today I get a notification that they billed me $99.99. I log into my account and go to subscriptions and lo and behold it is blank. Nothing to cancel but they took my money and claim they can't refund me because I'm not a new customer. Don't waste your money on this scam.
13 February 2026
Unprompted review
Reply from IPVanish
We are truly sorry to hear about your experience regarding your subscription and the unexpected charge. This certainly isn't the experience we want for our long-term customers, and we understand how frustrating it is to see a blank subscription page when you've already taken steps to cancel.
We want to investigate exactly what happened with your account and resolve this billing discrepancy immediately. Please reach out to us directly at management@ipvanish.com using the email address associated with your account.
By contacting this address, your case will be prioritized by our management team so we can look into the logs and assist you further with this refund request.
Ipvanish does exactly what it says.
I've had IPVanish for a few years and used it faultlessly in all that time, priced competitively and with their VPN's available worldwide, it's fantastic value for money. Great guns, but how are they if things go wrong, well they just have and the response from ipvanish was swift and relentless until my report was solved. 10 out of 10 ipvanish, glad I'm with you. Thanks
4 February 2026
Unprompted review
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