Isabella Oliver Reviews 1,256

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often highlighting the great quality, good fit, and comfortable materials. Many appreciate the ease of ordering online and the overall design of the clothing. However, some people were dissatisfied with aspects of the delivery service and order fulfillment. Several reviewers reported issues with long delivery times, items being stuck in customs, or receiving incorrect items after a return. There were also concerns about high import charges for international deliveries.

What people talk about most

Product

Customers had positive experiences with product quality and fit. Many reviewers praised the excellent... See more

Quality

Customers consistently note positive experiences with quality. Reviewers praise the excellent quality... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the speed of delivery, often... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy and praised... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The dress I ordered was great. Nice material, size was good (size 2, normally I wear 36). No plastic packaging which I really appreciate. The delivery was really fast too. The only thing was the extor... See more

Company replied

Rated 4 out of 5 stars

good delivery cant say much about dress as for dil and need to give it to her

Company replied

Rated 3 out of 5 stars

I bought the overbump maternity boyfriend jeans. The cotton is great and comfy over the bump. The cut and style is fine too but sadly the back around the bum area is baggy and gathers in an odd shape... See more

Company replied

Rated 5 out of 5 stars

Great maternity range, very easy to find what you're looking for and be tempted by lots of other lovely things!

Company replied


Company details

  1. #9 of 11 best companies in Maternity Shop
  2. #532 of 621 best companies in Clothing Shop
  3. #229 of 258 best companies in Ladies' clothes shop

Written by the company

Isabella Oliver is a London-based maternity brand, with a focus on environmental, ethical and sustainable style, that you can wear throughout your pregnancy and beyond. Our collections are defined by phenomenal eco-friendly fabrics that fit, flatter and grow as your body does. Our clothes are designed for you, designed for good. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Highly recommend!

Fast shipping, excellent quality clothes. Perfect sizing too.

8 January 2025
Isabella Oliver logo

Reply from Isabella Oliver

Hi.
Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback.

Many thanks, The Team @ Isabella Oliver

Rated 1 out of 5 stars
Isabella Oliver logo

Reply from Isabella Oliver

Thank you for review and we apologise for the delay, we have checked your tracking and it was updated yesterday that it's on it's way to it's final destination.
Here is the link https://track.dpdlocal.co.uk/parcels/15976686243970*20809  you should receive your parcel soon.

All the best 
Damar.

Rated 1 out of 5 stars

No communication

I placed an order last week and have not received any news about the order. In the first email they send it doesn’t even state how long processing will take so I can know what to expect.

25 November 2024
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Reply from Isabella Oliver

Hello Maria
We are sorry you haven't received the required communications from us regarding your order but will contact you privately to provide all the details you need.
With best wishes, Suzanne

Rated 5 out of 5 stars

quick response

quick response, product arrived on time

13 October 2024
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Reply from Isabella Oliver

Hi.
Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback.

Many thanks, The Team @ Isabella Oliver

Rated 5 out of 5 stars

Good quality, good fit

The clothes I ordered in the US arrived a little ahead of the projected time, which was great. The dress and pants are good quality, and size 8 UK fitted my daughter perfectly, who is US size 4.

1 October 2024
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Reply from Isabella Oliver

Thank you for such a wonderful 5 star review. We are absolutely delighted that you're more than happy with the quality and fit of our garments, and the overall service you received. Warmest regards, The Team

Rated 5 out of 5 stars

Products delivered quickly and my…

Products delivered quickly and my daughter thrilled with shirt and jeans

14 October 2024
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Reply from Isabella Oliver

Thank you for such a lovely 5 star review. We are absolutely delighted that your daughter is more than happy with our garments and the overall service you received. Warmest regards, Mani

Rated 5 out of 5 stars

This lovely dress arrived in good time

This lovely dress arrived in good time. It is such good quality of material, so good for the autumn and winter months. This was bought as a birthday gift for my Daughter in law. I’m sure it will look fabulous on her.

12 October 2024
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Reply from Isabella Oliver

Thank you for such a wonderful 5 star review. We are absolutely delighted that you're more than happy with the quality of our garments and the overall service you received. Warmest regards, Mani

Rated 5 out of 5 stars

By far my favorite maternity tops!

By far my favorite maternity tops!! I wore them 2020 in my first pregnancy and ordered more now 2024 for my second pregnancy. Great quality, stay just like new after many washes and these tops where the only clothing I keps since my first pregnancy and still look like new. Super comfortable and make the bump look nice :-) I do reccommend sizing up...

11 September 2024
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Reply from Isabella Oliver

Thank you for such a wonderful 5 star review. We are absolutely delighted that you're more than happy with the consistent quality of our garments, from 2020 to 2024. With warmest regards, Mani

Rated 5 out of 5 stars

Lovely fit and material compared to…

Lovely fit and material compared to other brands. Wish I’d bought sooner.

4 September 2024
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Reply from Isabella Oliver

Thank you for such a lovely 5 star review. We are absolutely delighted that you're more than happy with the quality and fit of our garments. Warmest regards, Mani

Rated 5 out of 5 stars

A very happy first time mama!

I'm a first time mama and my bump was starting to get big enough that my non pregnancy clothes were tight and uncomfortable. We live in London, so it was surprisingly hard to find maternity clothing shops near me. I spent SO long looking online for quality clothing that would feel good, look good, and grow with me. I finally landed on Isabella Oliver and purchased a tank top and t-shirt to start with and see how they do. WOW! completely impressed! The ruched/ gathered sides of the garments give a really nice fitted style that emphasizes the pregnancy shape, which I absolutely LOVE. I feel beautiful and comfortable all at once! I'm holy half way through, but I'm sure these two tops will grow with me. I'm definitely going to be purchasing or renting more options in the future, and really look forward to it!

Important fitting info-
With growing body I had no idea what to expect. I was a small before pregnancy, so I went for a small pregnancy size. I haven't had much weight gain (so far). The sizing system seem to accommodate for pregnancy and it fit perfectly.

24 August 2024
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Reply from Isabella Oliver

Thank you for the amazing review we really appreciate your kind words and good luck with your pregnancy. We hope you have a safe delivery. All the best Damar.

Rated 1 out of 5 stars

The courier evri has not delivered the…

The courier evri has not delivered the product.

8 August 2024
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Reply from Isabella Oliver

Thank you for the review and we are very sorry that you haven't received your parcel yet. We have emailed you separately to discuss this further. Wishing you all the best Damar.

Rated 5 out of 5 stars

Excellent quality clothes and delivery

Ordered a few sale items which arrived quickly and lovingly wrapped in tissue paper in a pretty box. Classic smart styles in the best quality fabrics.

1 August 2024
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Reply from Isabella Oliver

Thank you for the great feedback we really appreciate it. All the best Damar.

Rated 5 out of 5 stars

Quick delivery and the dress looks OK

Quick delivery (I paid extra for next day).
Bought for my daughter-in-law who said she likes the dress. Somewhat dispiriting to see that we have not moved much beyond the designs of 33 years ago when I was last pregnant. However this dress seems to offer something to go to work in and to go out in the evening in, both smart and comfortable. It would help to show a pic of someone with a small bump too, as the period of a huge bulge is quite short.

16 July 2024
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Reply from Isabella Oliver

Hi.
Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback.

Many thanks, The Team @ Isabella Oliver

Rated 5 out of 5 stars

Easy to navigate Web site

Easy to navigate Web site, fast delivery, arrived beautifully packaged and fabulous products, excellent quality.

19 June 2024
Isabella Oliver logo

Reply from Isabella Oliver

Thank you for the lovely 5 star review. We are delighted that you're more than happy with the quality of our garments and the overall service you received. Warmest regards, Mani

Rated 5 out of 5 stars

Great service and quality product

Great service and quality product. Recipient loved her shirt

9 June 2024
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Reply from Isabella Oliver

Hello Frances
Thank you for your kind feedback and five star review.  We are delighted the recipient is enjoying her gift from you.
With best wishes, Suzanne

Rated 1 out of 5 stars

US Buyers Beware

The fit was way off on both pairs of jeans that I ordered, and I got the recommended size. Not good business to make buyer pay the exorbitant return shipping cost from the US ($65 minimum) when there is obviously a fit issue with this style.

30 May 2024
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Reply from Isabella Oliver

Thank you for the review and feedback. We sincerely apologise for the high return costs from overseas, it is however stated on our website that the return costs from outside of the UK are at the customers expense. We have full access to garment measurement charts and are always more than happy to provide extra fitting information. Please do not hesitate to get in touch with us directly should you require any further assistance. Warmest regards, Mani

Rated 5 out of 5 stars

Wonderful clothing, super fast shipping!

I have enjoyed purchasing a number of items from Isabella Oliver during my pregnancy and postpartum (nursing friendly clothing)! The clothing has been beautiful and comfortable. Also super fast shipping!

11 May 2024
Isabella Oliver logo

Reply from Isabella Oliver

Hi.
Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback.

Many thanks, The Team @ Baukjen

Rated 2 out of 5 stars

do not expect return or exchange outside UK

the item I bought was way too big but when I went to exchange, shipping cost just as much as the item itself! When a site says they offer returns I expect that means a reasonable return policy that actually enables me to get the refund or exchange the item for a reasonable price! Would not order again from outside the UK

15 April 2024
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Reply from Isabella Oliver

Hello Roxanne 
Thank you for your feedback and we are sincerely sorry we are unable to cover the cost of returns outside of the UK - we do confirm this information on our returns/exchanges page under the For non-UK customers section - https://isabellaoliver.com/pages/returns-exchanges so are really sorry you missed that information. In addition, if you need any sizing advice prior to placing an order, we are always happy to help if you message us at theteam@isabellaoliver.com
With best regards, Suzanne

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