A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... See more
Company replied
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Purchased a pair of Milwaukee ARMOURTRED boots and they are fantastic. Heavy duty comfort and performance. Some really nice design features and all the specs ticked the right boxes for working in my w... See more
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Perfect service from ITS as usual speedy professional and really easy straightforward, order, processed, in no time next day delivery had a slight issue as the DPD van broke down. Meaning I had to can... See more
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Arrived at the luton Branch not knowing the exact hedge trimmer i required. Staff very helpful, i was able to handle the hedge trimmers on display to decide on the one whch suited me best. Advantage o... See more
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Company details
- #14 of 96 best companies in Tool shop
- #3 of 11 best companies in Construction machine dealer
- #19 of 121 best companies in DIY Store
- #80 of 185 best companies in Hobby shop
- #1 of 5 best companies in Tool & Die Shop
- #5 of 20 best companies in Woodworking Supply Shop
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59k reviews
Asks customers to review
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Quick delivery easy to navigate…
Quick delivery easy to navigate website, highly recommended
23 August 2026
Reply from ITS
Hi Adam,
Thank you for your great feedback.
We're pleased to hear you found the website easy to navigate and your delivery was quick.
We really appreciate your recommendation.
Reply from ITS
Hi Tustin,
Thanks for your fantastic feedback.
We're delighted to hear that your order arrived so quickly and that you would recommend ITS.
Everything great
23 August 2026
Reply from ITS
Hi William,
Thank you for your 5 ⭐️ review.
We’re pleased to hear you were happy with everything and look forward to seeing you shop with us again soon.
Reply from ITS
Hi Paul, thank you for your kind feedback.
I'm pleased everything arrived on time 🙂
Excellent transaction all round
Excellent transaction all round. Would definitely recommend and definitely use again.
23 August 2026
Reply from ITS
Hi John,
Thank you for your lovely feedback. We're pleased to hear you had an excellent experience and would recommend ITS.
We look forward to serving you again.
I love this shop first time i go to its…
I love this shop first time i go to its and start love servis perfect workers lovely I recommended for all
23 August 2026
Reply from ITS
Hi,
Thank you for your lovely feedback about your first experience with ITS.
It’s great to hear that you were pleased with our service and found our team helpful. We really appreciate your recommendation.
Your sales staff were brilliant
Your sales staff were brilliant, i was in your Luton branch for over an hour and Mohammed showed great patience and answered all of my queries, great experience.
23 August 2026
Reply from ITS
Hi Paul,
Thank you for taking the time to share your feedback.
It’s great to hear that Mohammed was patient, helpful and able to answer all your questions during your visit to our Luton branch.
We’re pleased you had such a positive experience.
Reply from ITS
Hi,
Thank you for your 5-star review and kind comments.
We’re delighted to hear that you received amazing service.
We look forward to hearing from you again soon.
Delivery absolutely rubbish via DPD
23 August 2026
Absolutely fantastic service
Absolutely fantastic service, ordered sunday afternoon and was at the door on the monday by lunch, cannot fault
23 August 2026
Reply from ITS
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that your order arrived so quickly and that you were pleased with the service.
Lauren
First class service and unbelievable…
First class service and unbelievable offers will be looking to buy more in the future
22 August 2026
Reply from ITS
Hi Geoffrey,
Thank you for your fantastic feedback.
We're delighted to hear you were pleased with our service and offers, and we look forward to helping you again in the future.
Lauren
Excellent experience
Excellent experience
Delivery was super fast and it was only standard delivery
I will definitely be back for more soon
22 August 2026
Reply from ITS
Hi Liam,
Thanks for taking the time to leave such lovely feedback.
We're pleased your delivery arrived quickly, and we look forward to welcoming you back soon.
Lauren
Amazing fast respose and sorted my…
Amazing fast respose and sorted my damaged tool out
27 August 2026
Unprompted review
Reply from ITS
Hi John,
Thank you for your kind feedback.
I’m pleased we were able to resolve the issue with your damaged tool quickly.
Lauren
Very good service
Very good service. The staff were helpful and professional, and the whole process was quick and easy. Good price and fast delivery. I’m very satisfied and would definitely recommend ITS.”
23 August 2026
Reply from ITS
Hi Thein,
Thank you for taking the time to share your feedback.
It’s great to hear that you were happy with our service, pricing and delivery. We’ll pass your kind comments on to the team.
Lauren
Reply from ITS
Hi Adam,
thanks for your lovely feedback. I’m pleased to hear you received such good service.
Lauren
Reply from ITS
Hi Martin,
Thank you for your 5⭐️ review.
I am glad to hear you are happy with our prices and speed of delivery.
Please let us know if there is anything else that we can help with.
Have a lovely day
Lauren
The service was second to none
The service was second to none, will definatley order again.
23 August 2026
Reply from ITS
Hi Kev,
Thank you for your kind feedback. We're pleased to hear you were happy with our service, and we look forward to helping you again.
Competitive price and prompt despatch
16 July 2026
Reply from ITS
Thank you for the 5-star review Paul, Pleased to hear your order arrived in good time for you and that you’re happy with our competitive prices. We look forward to hearing from you again soon. - Stefani
Reply from ITS
Hello,
Thank you for your kind feedback. We're pleased your order arrived so quickly.
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