A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... See more
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Purchased a pair of Milwaukee ARMOURTRED boots and they are fantastic. Heavy duty comfort and performance. Some really nice design features and all the specs ticked the right boxes for working in my w... See more
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Perfect service from ITS as usual speedy professional and really easy straightforward, order, processed, in no time next day delivery had a slight issue as the DPD van broke down. Meaning I had to can... See more
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Arrived at the luton Branch not knowing the exact hedge trimmer i required. Staff very helpful, i was able to handle the hedge trimmers on display to decide on the one whch suited me best. Advantage o... See more
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Company details
- #14 of 96 best companies in Tool shop
- #3 of 11 best companies in Construction machine dealer
- #19 of 121 best companies in DIY Store
- #80 of 184 best companies in Hobby shop
- #1 of 5 best companies in Tool & Die Shop
- #5 of 20 best companies in Woodworking Supply Shop
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59k reviews
Asks customers to review
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Ordered Saturday at 3.40pm
Ordered Saturday at 3.40pm, paid for next day Sunday delivery or I would of had to wait for places to open on Tuesday,being a bank holiday weekend i wasent sure it would come but it arrived 9.30am Sunday ITS are amazing
29 August 2026
Unprompted review
I like servise was brilliant
I like servise was brilliant , Fast , good price , delivery vas on time like informed
26 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ITS
Hi Liam,
Thanks so much for your fantastic feedback. We're really pleased to hear you found us great to deal with.
If you need anything else in the future, just let us know.
Jaden
Reply from ITS
Hi Mihai,
Thank you for your five-star review.
We’re pleased to hear that you found everything you needed for your construction work.
Jaden
Got saw I needed and was told if I…
Got saw I needed and was told if I spend £20 more I would get a £80 blue tooth speaker free of charge
23 August 2026
Reply from ITS
Good Afternoon,
Thank you so much for your 5 star review and I am so glad you got to be part of one of our promotions.
If you need anything at all please do let me know.
Jaden
Reply from ITS
Good Afternoon,
Thank you for your 5 star review.
I am glad that the delivery was quick and you are happy with the goods.
If you need anything else please give us a shout 🙂
Jaden
We placed two separate orders late in…
We placed two separate orders late in the day and they still arrived the next day, very happy with the service and the products,we would highly recommend ITS
25 August 2026
Reply from ITS
Hi Richard,
Thank you for your fantastic feedback.
We're delighted that both orders arrived the next day and that you're happy with the service and products.
Your recommendation means a lot to the team.
Jaden
Good tools at good prices.
ITS has a good range of tools available and the prices are reasonable. Delivery was quick, so I would recommend this company.
25 August 2026
Reply from ITS
Hi S Hopkins,
Thank you for your 5⭐️ review.
We are pleased to hear you were happy with our range of tools, prices and quick delivery.
We really appreciate your recommendation and look forward to helping you with your future purchases.
Jaden
Reply from ITS
Hi,
Thank you for your great feedback.
We're pleased to hear you were happy with the pricing and speedy delivery.
Jaden
First class service
First class service, good price, I’m a DeWalt tradesman products excellent as always
24 August 2026
Reply from ITS
Hi David,
Thank you for your fantastic feedback.
We're pleased to hear you were happy with the service, price and your DeWalt products.
Jaden
Easy to order and very quick delivery
Easy to order and the item as per description arrived the next day.
25 August 2026
Reply from ITS
Hi J Graham,
Thank you for your five-star review.
We're pleased to hear that you found it easy to order and that your item arrived the next day as described.
Jaden
Overall a excellent service from a easy…
Overall a excellent service from a easy to use website, great communication and super fast delivery with very competitive prices. A very happy customer
25 August 2026
Reply from ITS
Hi Wendy,
Thank you so much for your lovely feedback.
We're really pleased to hear you were happy with the website, communication, competitive prices and super fast delivery.
If you need anything else, just let us know.
Jaden
I've used ITS before and found the…
I've used ITS before and found the pricing competitive, with good delivery and emails confirming the order and delivery status. The 2 Unilites were in stock, so I was only without a torch for 2 days.
25 August 2026
Reply from ITS
Hi Alan,
Thank you so much for your 5 star review!
We are happy that we maanaged to get you sorted quickly 🙂
Jaden
It was an easy transaction from start…happy shopping experience.
It was an easy transaction from start to finish including delivery, will certainly be using again thanks.
25 August 2026
Reply from ITS
Hi Brian,
Thanks for your kind feedback.
We're pleased to hear you had a smooth experience from start to finish, and we look forward to serving you again.
Jaden
Found what I wanted at a great price.
Found what I wanted at a great price. Delivered as promised and well packed and safe.
25 August 2026
Reply from ITS
Hi Brian,
Thank you so much for your positive feedback.
We're glad to hear you found what you wanted at a great price and that your order was delivered as promised, well packed and safe.
Jaden
Brand new Festool wasn’t working
Brand new Festool wasn’t working ! They give me wrong information about delivery days ! Delivery delays because of this ! Have to wait another week just because unprofessional workers they employ! And when I ask for compensation they refused!
Scam won’t recommend this guys , there are more professional company’s and they offer compensation if they make a mistake or something like this !
27 August 2026
Unprompted review
Sensible price and straightforward…
Sensible price and straightforward delivery. Too early to talk about product performance, but past experience has been positive
25 August 2026
Reply from ITS
Hi Charles,
Thank you for taking the time to share your feedback.
We're pleased to hear that you found the price sensible and the delivery straightforward. We hope the product performs well for you too.
An excellent tool and a perfect service.
The service I received from ITS was second to none. I needed a powerful enough cordless drill and ITS was so pleased to help.
25 August 2026
Reply from ITS
Thank you for your 5-star review.
We’re pleased you were happy with the advice and service you received, and that you found the perfect cordless drill for your needs.
We look forward to serving you again soon 🙂
Sophie
I just think ITS is a well-run business…
I just think ITS is a well-run business and are easy to trade with
25 August 2026
Reply from ITS
Hi Mark,
Thank you for your kind feedback. It’s great to hear that you find ITS well-run and easy to trade with.
We really appreciate you taking the time to let us know.
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