A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... See more
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Purchased a pair of Milwaukee ARMOURTRED boots and they are fantastic. Heavy duty comfort and performance. Some really nice design features and all the specs ticked the right boxes for working in my w... See more
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Perfect service from ITS as usual speedy professional and really easy straightforward, order, processed, in no time next day delivery had a slight issue as the DPD van broke down. Meaning I had to can... See more
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Arrived at the luton Branch not knowing the exact hedge trimmer i required. Staff very helpful, i was able to handle the hedge trimmers on display to decide on the one whch suited me best. Advantage o... See more
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Company details
- #15 of 96 best companies in Tool shop
- #3 of 11 best companies in Construction machine dealer
- #19 of 121 best companies in DIY Store
- #80 of 184 best companies in Hobby shop
- #1 of 5 best companies in Tool & Die Shop
- #5 of 20 best companies in Woodworking Supply Shop
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59k reviews
Asks customers to review
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ITS pull the trick.
Other major suppliers of Milwaukee, Bothe had none in stock, and wanted to charge extra for a cutting fence, and dust bags were a contingency, soothed said. You had it in stock and your initial sales person told me all three items came in the box, which they did. Delivery was prompt and it was PLACED near my door, not thrown over the fence. Is in good order
26 August 2026
Brilliant service best prices around…
Brilliant service best prices around very Impressed
26 August 2026
I bought a pair of working boots…
I bought a pair of working boots absolute great quality the only downside was the postal cost which was almost £10
24 August 2026
Tools you can rely on
Tools at prices you can afford and that you can rely on. Fast turnaround and delivery
26 August 2026
Excellent website that is well layed…
Excellent website that is well layed out and easy to find what your looking for. Most of the powertools have videos attached to give info on them. Quite a good feature compared to other big stores as more information is always better. The delivery was very quick and on time to the hour. Good service over all.
26 August 2026
Very efficient employers and always ready to help you with everything you search for...recommend
Never had an experience like here at ITS....very careful employers with clients requests and friendly. I recommend it with all my trust and heart.
26 August 2026
All great would of got a 5 star but had…
All great would of got a 5 star but had to pay postage for next day even though I spent over £200 :(
9 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Item was damaged and you only offered…
Item was damaged and you only offered me £15 for discount so had to get a replacement which has caused delays
26 August 2026
Reply from ITS
Good Afternoon,
I am so sorry to hear about the issues you have had and the delays.
I hope that this gets sorted for you soon and we will look into your feedback.
If there is anything you need from us in the meantime please do let us know.
Jaden
Ordered Saturday at 3.40pm
Ordered Saturday at 3.40pm, paid for next day Sunday delivery or I would of had to wait for places to open on Tuesday,being a bank holiday weekend i wasent sure it would come but it arrived 9.30am Sunday ITS are amazing
29 August 2026
Unprompted review
Reply from ITS
Hi Charles,
Thank you for taking the time to leave such a fantastic review.
We're delighted your order arrived at 9:30am on Sunday, especially over the bank holiday weekend.
It's great to hear you were pleased with the service.
Jaden
I like servise was brilliant
I like servise was brilliant , Fast , good price , delivery vas on time like informed
26 March 2026
Reply from ITS
Hi Zydrunas,
Thank you for your brilliant feedback.
We’re pleased to hear you were happy with the service, price and on-time delivery.
Jaden
Reply from ITS
Hi Leszek,
Thank you for your kind feedback and for choosing ITS again.
We’re pleased to hear you’ve received good service, and we look forward to helping you with your future purchases.
Jaden
Reply from ITS
Hi Liam,
Thanks so much for your fantastic feedback. We're really pleased to hear you found us great to deal with.
If you need anything else in the future, just let us know.
Jaden
Reply from ITS
Hi Mihai,
Thank you for your five-star review.
We’re pleased to hear that you found everything you needed for your construction work.
Jaden
Got saw I needed and was told if I…
Got saw I needed and was told if I spend £20 more I would get a £80 blue tooth speaker free of charge
23 August 2026
Reply from ITS
Good Afternoon,
Thank you so much for your 5 star review and I am so glad you got to be part of one of our promotions.
If you need anything at all please do let me know.
Jaden
Reply from ITS
Good Afternoon,
Thank you for your 5 star review.
I am glad that the delivery was quick and you are happy with the goods.
If you need anything else please give us a shout 🙂
Jaden
We placed two separate orders late in…
We placed two separate orders late in the day and they still arrived the next day, very happy with the service and the products,we would highly recommend ITS
25 August 2026
Reply from ITS
Hi Richard,
Thank you for your fantastic feedback.
We're delighted that both orders arrived the next day and that you're happy with the service and products.
Your recommendation means a lot to the team.
Jaden
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