Really clear easy to follow website. Great value tools, which seem to good to be true, but they are real bargains. Ordered 2 saw horses, great price, great communication and speedy delivery. Faultless... See more
Company replied
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Review summary
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Purchased 2 garden tools from ITS. Items were competitively priced and arrived promptly. So nice to be able to order from and support a UK based company which isn't one of the big chains. Easy to use... See more
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I purchased a DeWalt cordless garden pruner from ITS & it's amazing. It's more than a replacement for secateurs, it's also a replacement for my tree loppers. It can handle 1 1/2 inch branches with e... See more
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Staff are really amazing, very knowledgeable and always happy to help and offer advice where needed. Always have a great experience every time I go in their store in Chelmsford. Literally have EVERY... See more
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Company details
- #13 of 95 best companies in Tool shop
- #3 of 11 best companies in Construction machine dealer
- #19 of 120 best companies in DIY Store
- #82 of 184 best companies in Hobby shop
- #1 of 5 best companies in Tool & Die Shop
- #5 of 20 best companies in Woodworking Supply Shop
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59k reviews
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easy to order super quick delivery
7 August 2026
Experience thus far has been great
Experience thus far has been great, they responded quickly to initial query re stock item that was out of stock, then emailed me later with an update and confirmation it was back in stock. Items arrived 2 days earlier than I anticipated, well packaged and intact. Communication has been great. Prices are generally cheaper than direct from Ryobi and the free gifts (batteries and tools) make ITS my number 1 choice now.
7 August 2026
May use AI-assist with repliesRead more
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Great service from real people. Pity about the courier.
I had a problem with the ITS website but when I sought help I was dealing with a real person immediately. Problem was quickly resolved and my Ryobi tools were delivered the next working day in good condition at the best price I could find. Second problem was with the courier, DPD. Yet again they left my delivery on the doorstep in full view of the road. Luckily I found the parcel and took it in before the rain started (I'm in Scotland).
7 August 2026
Reply from ITS
Thank you for the 5-star review, we are so pleased you were happy with the service received, and I am so sorry to hear you had issues with the courier, we will raise this with them for you. We look forward to hearing from you again soon 🙂 - Stefani
very fast delivery and great price
6 August 2026
Reply from ITS
Hi Andrew,
Thanks so much for your feedback – we're glad to hear your order arrived quickly and that you were happy with the price.
If you need anything else, just let us know.
Great service
The delivery was fast and efficient and a request for a VAT invoice was dealt with quickly.
5 August 2026
Reply from ITS
Thank you for the 5-star review, So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you. We look forward to hearing from you again soon. - Fenn
Reply from ITS
Hi Woodie,
Thank you so much for your great feedback and for taking the time to leave your review. We're really pleased to hear you're satisfied with your products and our service.
We look forward to seeing you shop with us again soon.
Super rapid delivery!
5 August 2026
Reply from ITS
Hi Iacopo,
Thanks so much for your fantastic feedback! We're really pleased to hear your order arrived so quickly and that you're happy with our service.
We appreciate you taking the time to let us know, and we look forward to serving you again soon.
Next day delivery which I did not pay…
Next day delivery which I did not pay for. Got what exactly what I wanted .
1 August 2026
Reply from ITS
Hi Paul,
Thanks for your feedback. We're glad to hear you received your order quickly and everything was as expected.
If you need anything else, just let us know.
Reply from ITS
Hi Anthony,
Thanks for your feedback and for your kind words about our service.
I've noted your suggestion about the toolbar needing more pockets and will pass this on to our product team for consideration.
If there's anything else you'd like to share or if you need further assistance, just let me know.
I put order in on the Wednesday morning…
I put order in on the Wednesday morning and received my order Thursday afternoon. I will always use ITS
5 August 2026
Reply from ITS
Hi Danny,
Thanks so much for your feedback! We're really pleased to hear your order arrived quickly and that you're happy with our service.
We look forward to helping you again in the future.
Well priced and quick
5 August 2026
Reply from ITS
Hi Mort,
Thanks so much for your feedback – we're glad to hear you found your order well priced and quick!
If you need anything else, just let us know.
Reply from ITS
Hi Ray,
Thanks so much for your feedback. We're glad to hear you found ordering easy and your delivery arrived early.
If you need anything else, just let us know.
Reply from ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear that you enjoyed our excellent service 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Competitive pricing and speed of…
Competitive pricing and speed of processing order warrants repeated purchases from me!
5 August 2026
Reply from ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear that you enjoy our prices and service, as welle as the quick delivery 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
FIRST CLASS SERVICE
FIRST CLASS SERVICE, all items in stock, the sales staff EMMA was most attentive
6 August 2026
Reply from ITS
Good Afternoon Melvyn,
Thank you for the 5⭐️ review. I am glad to hear that you enjoyed our service and that Emma was able to help you 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Reply from ITS
Thank you Edward for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon 🙂
Sophie
Quick Response & Turnaround
Good selection at good prices, always important these days.
quick delivery at reasonable price
4 August 2026
Reply from ITS
Hi Steve,
Thanks so much for your great feedback and 5-star rating!
We're really pleased to hear you were happy with the selection, prices and quick delivery.
If you need anything else, just let us know.
Milwaukee rachett
Only order last night and was deliverd this morning, superb service and a great price would highly recommend
9 August 2026
Unprompted review
Reply from ITS
Hi Steve,
Thanks so much for your feedback. We're really pleased to hear your Milwaukee ratchet arrived so quickly and that you're happy with the service and price.
If you need anything else, just let us know.
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