Really clear easy to follow website. Great value tools, which seem to good to be true, but they are real bargains. Ordered 2 saw horses, great price, great communication and speedy delivery. Faultless... See more
Company replied
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Review summary
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Purchased 2 garden tools from ITS. Items were competitively priced and arrived promptly. So nice to be able to order from and support a UK based company which isn't one of the big chains. Easy to use... See more
Company replied
I purchased a DeWalt cordless garden pruner from ITS & it's amazing. It's more than a replacement for secateurs, it's also a replacement for my tree loppers. It can handle 1 1/2 inch branches with e... See more
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Staff are really amazing, very knowledgeable and always happy to help and offer advice where needed. Always have a great experience every time I go in their store in Chelmsford. Literally have EVERY... See more
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Company details
- #13 of 94 best companies in Tool shop
- #3 of 11 best companies in Construction machine dealer
- #18 of 120 best companies in DIY Store
- #81 of 184 best companies in Hobby shop
- #1 of 5 best companies in Tool & Die Shop
- #5 of 20 best companies in Woodworking Supply Shop
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59k reviews
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Great price and Bosch pro hedge cutter
11 August 2026
Reply from ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you are happy with your order
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
Well pleased as usual.
10 August 2026
Reply from ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you are happy with your order
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
Reply from ITS
Hi Lee,
Thanks so much for your feedback – it’s great to hear you’ve always had a good experience with us.
If you ever need anything or have any questions about your order, just let us know.
Great service and communication.
11 August 2026
Reply from ITS
Hi S,
Thanks so much for your feedback and for taking the time to let us know. We're really pleased to hear you were happy with the service and communication.
If you need anything else, just let us know.
Good tools at an excellent price
Good tools at an excellent price. Beat everyone else.
Good showroom. Helpful staff.
Will definitely use ITS again and check them first as a prioty.
Thank you.
11 August 2026
Reply from ITS
Hi J,
Thanks so much for your feedback and for taking the time to share your experience. We're really pleased to hear you were happy with the tools, prices, and our team in the showroom.
We'll make sure your comments are shared with everyone involved. We look forward to welcoming you back to ITS again soon.
Fast delivery and great prices!
11 August 2026
Reply from ITS
Hi Tony,
Thanks so much for your feedback – we're glad to hear your order arrived quickly and that you were happy with the prices.
If you need anything else, just let us know.
Unbeatable service
Amazing, Quick and efficient service as always. Great range of products with even better prices 👍
8 August 2026
Reply from ITS
Hi James,
Thank you so much for your fantastic feedback and for taking the time to let us know you were happy with our service, product range and prices.
We really appreciate your comments!
Reply from ITS
Hi Tricia,
Thanks for your feedback on your recent delivery. We're glad to hear everything arrived on time.
If you need anything else, just let us know.
Everything first class
11 August 2026
Reply from ITS
Hi tandvjay,
Thanks so much for your feedback and for letting us know everything was first class with your order.
We're really pleased to hear you were happy with your experience. If you need anything else, just let us know.
Looking forward to welcoming you back again soon!
Fantastic experience.
I ordered 4 makita tools and batteries even got a 3a battery for free 😉. The website is very easy to navigate around. The product themselves came very well packaged. Very quick seamless interaction from order to delivery. I will be using this company again.
11 August 2026
Reply from ITS
Hi Steven,
Thanks so much for your fantastic feedback and for sharing your experience with us. We're really pleased to hear you found the website easy to use and that your Makita tools and batteries arrived quickly and well packaged.
It's great to know you appreciated the free 3Ah battery too!
If you need anything else or have any questions in the future, just let us know.
We look forward to seeing you shop with us again.
On time price wasn't bad and info from…
On time price wasn't bad and info from help desk was great
11 August 2026
Reply from ITS
Thank you for taking the time to leave your 5-star review, Kristopher. We are pleased to hear you were happy with your recent order, we do try to be competitive with pricing to ensure you are getting the best deal going. We know you want your order so we aim to get them out to you ASAP. We are on hand for when you next order, Amz 😀️
Excellent fast service
11 August 2026
Reply from ITS
Hi,
Thanks so much for your feedback and for letting us know your order arrived quickly.
We're really pleased to hear you're happy with our service. If you need anything else, just let us know.
Ordered & received within 24 hrs. Spot on!!
Ordered & received within 24 hours. Spot on !!
11 August 2026
Reply from ITS
Hi Steven,
Thanks so much for your feedback – great to hear your order arrived so quickly, we know you want your items so we try to get them to you ASAP.
Let us know if there's anything else you need.
I have not received parcel even on dpd…
I have not received parcel even on dpd delivery picture it’s not my house
10 August 2026
Reply from ITS
Hi,
We're sorry to hear that you haven't received your parcel and that the delivery photo does not appear to show your address.
We have emailed you separately with the GPS location recorded by DPD for the delivery. Could you please check this location and let us know if you recognise the address or where the parcel may have been left?
Once we have this information, we'll be happy to investigate this further with DPD on your behalf.
Apologies for the inconvenience, and we look forward to hearing from you.
Excellent communication.
11 August 2026
Reply from ITS
Hi Gbenga,
Thanks so much for your feedback and for taking the time to let us know. We're glad to hear you were happy with the communication regarding your order.
If you need anything else, just let us know.
Great will use again in the future
21 May 2026
Reply from ITS
Hi Mr Moyle,
Thank you so much for your fantastic feedback and for letting us know you had a great experience with your order.
We really appreciate your support and look forward to serving you again in the future!
If there’s anything else you need, just let us know.
Reply from ITS
Hi David,
Thanks so much for your feedback. I'm pleased to hear your order arrived promptly and that you're happy with the quality of your tools.
If you need anything else, just let us know.
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